Center for Operational Excellence

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At COE, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. We’re here to help you drive changes in behavior—so that operational excellence becomes a goal in every process, start to finish. Learn more ...

Registration open for fall kickoff event on Sept. 13

jim morgan bookCOE’s fall kickoff event features a keynote from Jim Morgan, co-author of a new book, Designing the Future, that argues we should be focusing more of our time and resources on applying operational excellence principles to product and process development. Morgan's keynote will be followed by a deep dive into one of the cases featured in the book: Herman Miller Inc., the maker of the iconic Eames Lounge Chair. Matt Long, VP of continuous improvement, and John Miller, engineering manager, will share how the company embraced a new system of cross-functional collaboration that drove up key on-time delivery metrics. 

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COE Summit 2019: A look back ...

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COE hosted its seventh-annual Leading Through Excellence summit in April, bringing together more than 400 process excellence leaders, Ohio State faculty, and students for a three-day deep dive into leadership and problem-solving best practices across more than 40 tours, workshops, breakout sessions, and keynotes. Click here to access a slide show with more than 150 photos from the event ...

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Krista Barezinsky
Member Relations Manager