Center for Operational Excellence

At COE, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. We’re here to help you drive changes in behavior—so that operational excellence becomes a goal in every process, start to finish. Learn more ...

Mark your calendar for COE's summer, fall event slate

With COE's annual Leading Through Excellence summit just wrapped, we're heading into our summer and fall event season, which is full from now through the end of 2017. Scheduled for the coming months are ...

  • A visit from J Jill CEO Paula Bennett as part of COE's semi-annual "Women's Leadership Forum" series
  • A three-part summer series that's part of a collaboration among COE and Fisher's Risk Institute, Center for Innovation & Entrepreneurship and National Center for the Middle Market
  • A 25th -anniversary celebration featuring LeanCor CEO Robert Martichenko and Goodyear executive Billy Taylor

For all session dates, click the link below to visit our "Events" page ...

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L Brands CEO Wexner shares leadership lessons from storied career

les wexner l brandsL Brands Founder, Chairman and CEO Les Wexner headlined a fall COE leadership seminar that attracted nearly 300 attendees, making it the largest of its kind in center’s nearly 25-year history. Here’s a look back at some of his best insights over a wide-ranging discussion that covered his personal philosophy on leadership – what he called “a lifetime executive education program you have to master for yourself” – along with his outlook on the retail business and his verdict on crucial past decisions he’s made.

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Want to learn more?

Keep in touch on Twitter | LinkedIn

or contact:

Peg Pennington
Executive Director, COE