Center for Operational Excellence

At COE, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. We’re here to help you drive changes in behavior—so that operational excellence becomes a goal in every process, start to finish. Learn more ...

Registration open for Feb. 10 seminar on strategic leadership

Do you have a clear strategy for the future?  Are you confident your decisions today will make a difference tomorrow? More importantly, can you mobilize and inspire others to embrace and enact your strategy?

trish gormanStrategic thinking is essential to competitive success, but it's not enough. We need strategic leadership to energize ourselves and others to convert ideas and analysis into coordinated and timely action. In this keynote, Trish Gorman (pictured, left), strategy expert and trusted senior advisor, will describe the critical skills associated with strategic leadership. She’ll also offer new techniques to help you identify opportunities to improve the pace and engagement of your team around vital strategic priorities using both quantitative skills and qualitative enablers.

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Early bird registration for COE summit available through Feb. 13

coe summit team pit crewIndividual and group registration is open for COE's signature annual event, a three-day deep dive into problem-solving and leadership development that will bring together nearly 400 process excellence leaders from around the country in Columbus, Ohio, April 11-13. Now until Feb. 13, you and your team have the chance to save up to 10% by registering for the summit - all registrations are discounted by 5% (this includes optional workshop and tour sign-ups), while groups of five or more save an additional 5%. 

Click the link below to check out our official summit site and make your plan for Leading Through Excellence!

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L Brands CEO Wexner shares leadership lessons from storied career

les wexner l brandsL Brands Founder, Chairman and CEO Les Wexner headlined a fall COE leadership seminar that attracted nearly 300 attendees, making it the largest of its kind in center’s nearly 25-year history. Here’s a look back at some of his best insights over a wide-ranging discussion that covered his personal philosophy on leadership – what he called “a lifetime executive education program you have to master for yourself” – along with his outlook on the retail business and his verdict on crucial past decisions he’s made.

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Want to learn more?

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or contact:

Robin Rasor Thompson
Administrative Director, COE