Center for Operational Excellence

At COE, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. We’re here to help you drive changes in behavior—so that operational excellence becomes a goal in every process, start to finish. Learn more ...

Next Up: Supply Chain Symposium - "On Demand" - Feb. 24

amazon prime now
Amazon Prime Now logo

Consumers today are more demanding than ever. With the touch of a button, a consumer can summon a ride with Uber through an app. Within two hours, Amazon can move merchandise from order placement to a customer's doorstep. What implications does this sweeping trend in demand have on operations, logistics, and supply chain management? What opportunities can companies seize as they look to the future? What can companies do today to remain competitive to address consumer’s needs?

The Ohio State Center for Operational Excellence is partnering with the Fisher College of Business Operations and Logistics Management Association to explore these questions through a half-day event featuring speakers from Amazon, Nestle USADHL and Scotts Miracle-Gro Co. 

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Early bird registration for COE summit ends Feb. 13

coe summit team pit crewIndividual and group registration is open for COE's signature annual event, a three-day deep dive into problem-solving and leadership development that will bring together nearly 400 process excellence leaders from around the country in Columbus, Ohio, April 11-13. Now until Feb. 13, you and your team have the chance to save up to 10% by registering for the summit - all registrations are discounted by 5% (this includes optional workshop and tour sign-ups), while groups of five or more save an additional 5%. 

Click the link below to check out our official summit site and make your plan for Leading Through Excellence!

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L Brands CEO Wexner shares leadership lessons from storied career

les wexner l brandsL Brands Founder, Chairman and CEO Les Wexner headlined a fall COE leadership seminar that attracted nearly 300 attendees, making it the largest of its kind in center’s nearly 25-year history. Here’s a look back at some of his best insights over a wide-ranging discussion that covered his personal philosophy on leadership – what he called “a lifetime executive education program you have to master for yourself” – along with his outlook on the retail business and his verdict on crucial past decisions he’s made.

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Want to learn more?

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or contact:

Robin Rasor Thompson
Administrative Director, COE