by special contributor Nathan Craig, asst. prof. management sciences, Fisher College of Business The retail shopping experience today is one of incredible convenience for customers and extraordinary complexity behind the scenes. Customers have grown accustomed to the seemingly sleight-of-hand ease with which many retailers stock shelves and fill online orders, while their supply chains are under increasing | Read more…



The good news? COE’s fourth-annual Leading Through Excellence summit is less than three months away, and you still have more than two weeks to save up to 15% on registration. The bad news? Seats are selling fast – we’re already half-booked – and some tours and workshops are either full or approaching sell-out. On the | Read more…



You might not have ever heard the name “Diageo,” but perhaps these ring a bell? Johnnie Walker, Crown Royal, Smirnoff, Ketel One, Captain Morgan, Bailey’s, Tanqueray, Guinness – the list goes on. Not a household name itself, the brands Diageo owns are; today, the company claims the title as the world’s largest producer of spirits, | Read more…



At least one workshop at this April’s Leading Through Excellence summit is a must-have on your wish list. The Center for Operational Excellence this spring is partnering with Mooresville, N.C.-based Performance Instruction & Training (PIT), a hotbed for training pit crew athletes worldwide. Not only will PIT leader Ben Cook be kicking off the second | Read more…



Looking for a crash course in the Center for Operational Excellence and how we’re partnering with our member companies? Executive Director Peg Pennington recently visited the Ohio Manufacturing Institute to talk COE on its Manufacturing Tomorrow podcast, a twice-monthly sit-down with leaders in the trade. Pennington’s wide-ranging chat with host Kathryn Kelley touches on COE’s | Read more…



The Center for Operational Excellence is closing out 2015 by hitting the 40-member milestone, 23 years after its founding. COE welcomed six new member companies over the course of the year, most recently: Core Molding Technologies Inc. Columbus-based Core Molding is a plastic manufacturing company whose products include sheet molding compounds and fiberglass reinforced plastics. | Read more…



Leaders at two Center for Operational Excellence member companies have taken their lean transformation stories to the publishing world. Now for sale online and on shelves are Lean-Driven Innovation: Powering Product Development at the Goodyear Tire & Rubber Co. and The Lean I.T. Field Guide: A Roadmap for Your Transformation. Lean-Driven Innovation was written by | Read more…



With registration for the Center for Operational Excellence’s fourth-annual Leading Through Excellence summit set to open next month, we’ve unveiled the featured keynote line-up for the April 2016 event. Leading Through Excellence will take place April 12-14 in Columbus, Ohio, and feature its signature mix of plant tours, industry and researcher-led breakout sessions, and dynamic | Read more…



Culture matters – and the companies that do it right know it pays dividends inside and outside their four walls. This month, four Center for Operational Excellence members made the cut in an annual ranking by Columbus Business First of the Best Places to Work in the Columbus area. These companies scale the heights of | Read more…



A partnership between Fisher College of Business and organizations inside and outside The Ohio State University is ensuring the undergraduates hit the job market the with real-world problem-solving experience managers need. Fisher students recently presented the results of 15 projects undertaken through the semester at a range of nonprofit entities in Ohio State and around | Read more…