Category: COE Forums

The summer season welcomes more sunshine, more downtime, and the perfect opportunity to dive into a great book. Whether you’re recharging on vacation or taking advantage of a quiet moment between projects, this is your invitation to seek out inspiration to fuel your personal and professional development.

The COE Summit is the cornerstone of the Center for Operational Excellence’s annual events calendar—a premier gathering where operational excellence thinkers and practitioners come together for three days of learning and connection. It’s a highlight not only for the COE team, but for our broader community of member companies, lean-focused organizations, and continuous improvement professionals. The 2025 theme—OpEx and the power of people—struck a powerful chord. This theme emerged from conversations with leaders seeking to understand the challenges and opportunities that come with leading and working with people in a rapidly changing world.

The Center for Operational Excellence recently hosted the 12th Annual COE Summit. This year’s conference focused on the power of people and the critical connection between strong teams and strong performance. Through four engaging keynotes, 20 breakout sessions, and exclusive opportunities for hands-on learning, the COE Summit equipped participants with tools and tactics for connecting, collaborating, and reach their full potential with OpEx. In this blog, Joe Boroi—a COE Summit participant and IBM technology leader—reflects on his experience and learnings.

In today’s business world, successful organizations understand the critical connection between people and performance. Strong processes start with strong cultures and teams. It’s time to unlock the power of the people.

In a world of change and technological innovations, it can be difficult to keep up with the consistent shifts in the corporate world. One of the most discussed changes is the emergence of Artificial Intelligence. The AI revolution has left businesses struggling to find how to implement this into their systems successfully and ethically.