The Best of Emotional Intelligence & Wellbeing: Our Top 5 Recordings & Resources
The Center for Operational Excellence knows that continuous improvement starts with each of us, and we’re committed to empowering our members with the insights and tools they need to thrive. As we navigate stress and conflict in our professional and personal lives, it’s critically important that we develop the skills to be self-aware, understand our emotions, and build healthy relationships.
Below you’ll find a curated list of recorded sessions on emotional intelligence and wellbeing from COE’s Digital Content Archive. Each recording offers a unique perspective, drawing on the expertise of psychologists, medical doctors, researchers, and leadership coaches. From managing burnout to improving feedback, these sessions provide practical strategies that can lead to more resilient mindsets, better relationships, and a stronger foundation for innovation and excellence.
Whether you're looking to improve your own emotional wellbeing or to foster a more supportive environment for your team, my hope is that these sessions are both informative and transformative, offering new insights to apply to your life and work.
Take care,
Kelly Reo, Executive Director of The Ohio State University Center for Operational Excellence
Explore top sessions on emotional intelligence and wellbeing from COE’s Digital Content Archive:
-
Managing Burnout – Cindy Maher and Jamie Guite
This 2022 webinar from dynamic duo Cindy Maher and Jamie Guite is among COE’s highest rated events of all time. It blends their trademark improvisational comedy with research on how to recognize the red flags of disengagement in your workplace, how the pandemic impacted the psyche and workplace expectations, and how to increase engagement for yourself and others. If you’re looking to learn easy-to-apply skills to improve your emotional wellbeing, settle in for this session and get ready to laugh.
Want to learn more from Cindy and Jamie? They’ve also led COE webinars on having courageous conversations, maximizing energy, and managing change in an ever-changing world.
-
Psychological safety, the belief that one can speak up without risk of punishment or humiliation, has been well established as a critical driver of high-quality decision making, healthy group dynamics, greater innovation, and more effective execution in organizations. In this 2022 webinar, Dr. Iahn Gonsenhauser, former Chief Quality and Patient Safety Officer at the Wexner Medical Center, identifies core strategies for building safe and effective working environments where teams can be less guarded, more trusting, and more collaborative. This session is full of authentic stories and specific tactics to build psychologically safe cultures.
-
G.R.I.T. – Dr. Melissa Briggs-Phillips
Always a COE crowd favorite, Dr. Melissa Briggs-Phillips is a licensed clinical psychologist who’s unafraid to have candid conversations about mental health, self-awareness, and the real challenges professionals face in the workplace today. In this keynote from the COE Summit 2021, Dr. Melissa outlines the “G.R.I.T.” approach, a framework to personal and professional growth that is a fusion of best practices in organizational psychology, behavioral health, and leadership. If you’re looking for research-backed insights woven together with powerful personal storytelling, this is the session for you.
Can’t get enough Dr. Melissa? Check out another recorded session on mental toughness in times of great change.
-
Feedback tells us what we are doing well, what we should continue doing, and what we could be doing better to have higher performance or greater impact. It helps us become more self-aware and assess the distance between our goals and our current state, yet many people actively avoid giving, asking for, and using feedback. In this 2020 webinar, industrial psychologist Dr. Brodie Riordan combines years of business, psychology, and education research to reframe how we think about feedback and to share immediately actionable tips to make it more effective and less daunting.
Want to hear more? Dr. Brodie Riordan also led a breakout session at the COE Summit 2021 on the secret formula for better communication and relationships at work.
-
In this 2020 webinar, leadership coach and lean consultant Katie Anderson offers guidance on becoming a more intentional people-centered leader. Building on conversations with longtime Toyota leader Isao Yoshino that inspired her book Learning to Lead, Leading to Learn, Katie bridges lean principles like respect for people with practices for emotionally intelligent leaders. This session will challenge you to set intentions for your personal improvement and leave you with strategies for more mindful leadership.
Get Started on the Members-Only Digital Content Archive
Not a member? Reach out to Annie Platten, COE's Associate Director, at platten.6@osu.edu to learn more about the benefits of COE membership.
