Category: Problem Solving

*The opinions and thoughts expressed in this article are my own and not necessarily those of my employers or any other individuals.
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Each year, The Ohio State University Center for Operational Excellence brings together hundreds of process improvement leaders from across the country for a deep dive into leadership and problem-solving best practices. This April saw the seventh run of the Leading Through Excellence summit, which launched in 2013 and remains the center’s marquee annual event. As preparations begin a busy summer and fall event slate – not to mention the 2020 summit – let’s take a look back at moments from this year’s summit …
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The final speaker for the Ohio State University Center for Operational Excellence’s sixth-annual summit opened his keynote with a statement that had emerged as a running theme across the three-day experience: “We’re no longer a knowledge economy; we’re a learning economy,” said Dr. Bradley Staats (pictured, above), an associate professor of operations at the University of North Carolina and author of the forthcoming Never Stop Learning. “It’s not what you know today; it’s how you’re going to adapt, how you’re going to change to deal with the uncertainty you face tomorrow.”
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Frustration is a frequent spark for innovation, and that’s right where some product staging employees at garage door manufacturer Clopay Building Products found themselves.
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Charles Duhigg took the stage at The Ohio State University Center for Operational Excellence’s first Leading Through Excellence summit nearly five years ago. A lot’s changed since then.