Category: Operations

Some say operations and strategy don’t mix. After four decades of trying to integrate these perspectives, they might be right. I remember attending a personality styles class years ago to discover our unique style and to deepen our appreciation for others. An outcome I recall was meeting in the middle and joining hands in order to integrate our styles. If we could all do that, the lesson went, we could collectively be more productive, creative, and happier people. Right?  Wrong again, Steve!

The COVID-19 crisis has undoubtedly shifted our lives in a myriad of ways, including how we work. While more than twenty percent are out of work due to COVID-related layoffs, the global pandemic has forced the eighty percent still working to either perform their responsibilities remotely or to work in a facility while trying to maintain social distance (along with additional new best practices like increased sanitation or shift staggering). Regardless of where we are doing our work, one thing is certain: we have all had to adapt.

*The opinions and thoughts expressed in this article are my own and not necessarily those of my employers or any other individuals.