Blog Posts
![Black and white illustration of a medical professional administering a shot](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/opex/public/styles/blog_featured_image/public/2021-08/Copy%20of%20Copy%20of%20DEVELOP%20%26%20COACH%20A%20TEAM%20OF%20FRONTLINE%20PROBLEM-SOLVERS%20%281%29%20copy.png?VersionId=FkEqrjuGuqxdWyqk5sccRHBTbgiltQzY&h=b82b54af&itok=AnoPc6MU)
This note is the second of two focusing on the design and management of a single, mass vaccine delivery site at the Ohio State University Wexner Medical Center (OSUWMC) and examining the contributions of lean thinking and practice to the cycles of design, fulfillment, and use in this one site.
![Diverse group stand arm in arm with their backs facing the camera](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/opex/public/styles/blog_featured_image/public/2021-08/Copy%20of%20Copy%20of%20Copy%20of%20DEVELOP%20%26%20COACH%20A%20TEAM%20OF%20FRONTLINE%20PROBLEM-SOLVERS.png?VersionId=Hrmv2oi9HsNtUlu9Xlwu39easLjXwgpX&h=d6d938be&itok=2hFYhKap)
The business world is more diverse than ever. This provides us with unique opportunities as well as challenges. If you're able to understand psychology of implicit bias, you'll be able to connect, communicate, and persuade at a higher level, as well as improve your ability to make high-level, and fair, decisions.
![Black and white cartoon image of a scientist at a microscope](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/opex/public/styles/blog_featured_image/public/2021-08/Copy%20of%20Copy%20of%20DEVELOP%20%26%20COACH%20A%20TEAM%20OF%20FRONTLINE%20PROBLEM-SOLVERS%20%281%29.png?VersionId=gUmP5DP.SzZ0E0Z1b95dEOJawFj5DgUz&h=6693da06&itok=0BHisLDk)
This essay is the first of two focusing on the design and management of a single, mass vaccine delivery site at the Ohio State University Wexner Medical Center (OSUWMC) and examining the contributions of lean thinking and practice to the cycles of design, fulfillment, and use in this one site. Look for the second, which will be published on August 16.
![Katie Anderson and Toyota leader Isao Yoshino](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/opex/public/styles/blog_featured_image/public/2021-07/Copy%20of%20Copy%20of%20Copy%20of%20DEVELOP%20%26%20COACH%20A%20TEAM%20OF%20FRONTLINE%20PROBLEM-SOLVERS%20copy.png?VersionId=Rp4DA9UzmcG0xGz6goYYDQsub7bRORdh&h=37214dc7&itok=mt2qhW4B)
The requirements to be an effective, people-centered leader are simple in concept, but more challenging in practice. How do you achieve business results while simultaneously developing people’s capabilities? And what do you need to do to develop yourself to successfully accomplish this?
![Black and white image of someone taking notes in a notebook next to their open laptop](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/opex/public/styles/blog_featured_image/public/2021-06/Copy%20of%20Copy%20of%20DEVELOP%20%26%20COACH%20A%20TEAM%20OF%20FRONTLINE%20PROBLEM-SOLVERS%20%281%29.png?VersionId=2xJ542s5poHukn0gdcRJxIMucFAAFePf&h=fcdb7126&itok=beNn1cz0)
The digital age is changing the work we do and the roles we have, requiring a culture that values continuous learning and a relentless cycle of process improvement. COE membership includes admission to the dozens of events and webinars we host throughout the year on a variety of operational excellence topics.
View upcoming webinars and events