Events

Tuesday, June 6 - I.T. Leadership Network Forum
'Stealth Lean:' CoverMyMeds' Continuous Improvement Journey

covermymedsColumbus-based healthcare software maker CoverMyMeds made headlines earlier this year when McKesson Corp. announced a $1.1 billion deal to acquire the company, but it’s been a dynamic player in central Ohio’s tech startup scene for nearly a decade. Fast-growing and routinely honored as one of the region’s best places to work, CoverMyMeds also has been working to ingrain a culture of continuous improvement into everything from its day-to-day software development to its big-picture strategy. But how does a structured approach to lean and agile thrive in a casual, jeans-day-every-day culture?

neighbarger rick lusher nateThe Center for Operational Excellence is thrilled to host for its next IT Leadership Network forum two leaders at CoverMyMeds at the forefront of its efforts to drive lean practices: Director of Quality and Risk Management Rick Neighbarger (pictured, immediate right) and Agile Coach Nate Lusher (pictured, far right). Neighbarger and Lusher in this wide-ranging discussion will offer insights on:

  • Operational excellence in a startup culture: Driving change in a consensus-building, not top-down, environment;
  • “Stealth lean:” Teaching the tools and behaviors without getting lost in the lingo;
  • Garnering buy-in: Selling change up and down the ladder; and
  • Moving forward in the face of change: Continuing a lean journey after the McKesson deal.
     

This session not only offers an inside look at the nationally recognized culture at CoverMyMeds but offers insights on leading and sustaining change that leaders can apply no matter the industry or company.

More Info

  • About the Speakers

    nathan lusherNate Lusher is an Agile Coach at CoverMyMeds. He’s spent the last 17 years as a software developer and coach - building software and helping software development organizations deliver products which delight customers.  He’s passionate about helping teams discover ways of working that enable them to perform above their expectations, while respecting their unique style and culture.  Nate has a breadth of experience in large and small companies applying agile and lean techniques to the software development processes.  When he’s not at work, Nate enjoys distance running and hanging out with his kids.

    rick neighbarger covermymedsRick Neighbarger is Director of IT Quality and Risk Management at CoverMyMeds. He has held various roles in quality leadership and risk management over the past 28 years, and he “geeks out” on making things better. He is currently guiding the implementation of CoverMyMeds’ quality and risk management strategy. He is also Chair-Elect of the American Society for Quality’s Software Division and Director at Large of Central Ohio Software Quality and Management. In his spare time, he likes to travel, hike and kayak.

  • Agenda
    • 8 – 9 a.m.: Check-in / networking breakfast
    • 9 – 10 a.m.: “‘Stealth Lean:’ CoverMyMeds’ Continuous Improvement Journey,” Rick Neighbarger and Nate Lusher
    • 10 – 10:30 a.m.: Speaker Q&A
  • Location / Directions / Parking

    Location: Fawcett Center, 2400 Olentangy River Road, Columbus, OH 43210

    Click here for directions.

    Parking: Registered attendees will receive a voucher for complimentary parking the week before the event.

     

Register

Friday, June 23 - Women's Leadership Forum
Featured Speaker: Paula Bennett, President & CEO, J.Jill

paula bennett jjill
J. Jill CEO Paula Bennett

At COE’s next Women’s Leadership Forum, network over breakfast and enjoy a keynote presentation from Paula Bennett, an Ohio State University graduate who since 2008 has served as President and CEO of J. Jill, a nationally recognized omni-channel women’s apparel brand. In March, Paula led the company to a successful IPO on the New York Stock Exchange, the first such debut of the year – and a unique one. Less than 3% of all IPOs in the past decade have been led by a female CEO. 

At this session, find out what Paula believes has enabled her and her team to deliver consistent profitable growth within a shifting retail landscape, and hear how she guides, inspires and empowers her team to fuel the company’s success. Paula also will share how the J. Jill team has turned obstacles into opportunities to create a strong and growing business with a loyal and growing customer base.

More Info

  • About the Speaker

    Paula Bennett was appointed President of J.Jill in January 2008 and was named Chief Executive Officer in July 2009. She has also served on our Board of Directors since 2009. Ms. Bennett is responsible for the strategic leadership, growth and profitability of the brand and business, while guiding the organization successfully through profitable turnaround and ownership transitions. Ms. Bennett has over 35 years of retail experience and has extensive expertise in merchandising, buying, sourcing, product development and marketing across both retail and direct marketing channels. Prior to joining J.Jill, Ms. Bennett served as President and CEO of a number of portfolio companies of Orchard Brands Corporation (“Orchard Brands”).   

    Prior to Orchard Brands, Ms. Bennett led Eileen Fisher, Inc. as Chief Operating Officer. Earlier in her career she served as VP of Retail Sales at Calvin Klein and at Tiffany & Co., where she was VP of Sales while also serving as General Manager of the Fifth Avenue flagship store. Ms. Bennett began her career in buying and merchandise management at Bloomingdale’s, and later Federated Merchandising Services. Ms. Bennett is a graduate of The Ohio State University. Ms. Bennett was selected to serve on our Board because of her experience as an apparel industry executive, including as our Chief Executive Officer, and her extensive knowledge of the omni-channel and women’s apparel industry. 

  • About J.Jill

    J.Jill is an omni-channel premier retailer and nationally recognized women’s apparel brand committed to delighting our customers with great wear-now product. The J.Jill brand represents an easy, relaxed, inspired style that reflects the confidence and comfort of a woman with a rich, full life. J.Jill operates an omni-channel platform that delivers a seamless experience to customers through 275 stores nationwide and a robust ecommerce experience. J.Jill is headquartered outside Boston. 

    The basics:

    • 1,400 full-time and 2,400 part-time employees
    • Total sales in fiscal year ended 1/28/17: $639 million, up 14% from the year before
    • Total fiscal year profit: $24 million, up 68% from prior year


    (Source: Regulatory filings)

  • Agenda
    • 8 - 9 a.m.: Check-in / Networking breakfast
    • 9 - 10 a.m.: Keynote - Paula Bennett, President/CEO, J.Jill
    • 10 - 10:15 a.m.: Q&A with Fisher College of Business Prof. Nathan Craig
    • 10:15 - 10:30 a.m.: Audience Q&A
  • Location / Directions / Parking

    Location: Fawcett Center, 2400 Olentangy River Road, Columbus, OH 43210

    Click here for directions.

    Parking: Registered attendees will receive a voucher for complimentary parking the week before the event.

Register

 

Fisher Summer Sessions: Top Business Challenges
July 18 / Aug. 16 | The Fawcett Center, Columbus, OH

Today’s business leaders are grappling with a wide range of often-evolving challenges, but industry hardly matters when it comes to some of the biggest ones: How does the changing workforce affect my ability to recruit and keep the best people? What does the digital revolution mean for my business? 

No matter your role or industry, it’s important to keep a pulse on what’s next, building a broader perspective that asks not just how your organization is prepared for these challenges – but what you’re missing.

Fisher College of Business and four business partnership centers are joining forces this summer to help identify “blind spots” while navigating a pair of business challenges in areas CEOs have identified as mission-critical in 2017: The shifting workforce (July) and the explosion of digital data and disruptive technologies (August). Ohio State’s Center for Innovation & Entrepreneurship and Center for Operational Excellence along with the National Center for the Middle Market and The Risk Institute each month are collaborating to introduce a mix of research insights and business leaders’ stories to highlight these trends shaping the business world:

  • July 18: Human Capital and Talent Management – The wave of boomers approaching retirement and the rise of millennials are changing fundamental workforce dynamics that until recently held steady for decades at legacy organizations.
  • Aug. 16: Data and Digital Disruption – An explosion of data and new digital technology are opening up exciting new paths for innovation at companies. But do we understand the opportunities and risks?


 This summer, take the opportunity to accelerate your learning. Bring a cross-functional team within your organization and/or your client organizations to one or both sessions and get the chance to build a broader perspective on these evolving trends. At the same time, you’ll be connecting with leaders at a wide range of companies and industries. Each session begins at 9 a.m. and concludes at noon with a networking lunch.

Series Briefing

  • July 18

    Human Capital and Talent Management

    The U.S. work force is at a turning point, with change swirling everywhere: Millennials are now the largest generation in the workplace. Baby boomers – and their decades of institutional knowledge - are nearing retirement after putting it off during last decade’s recession. Constant technological leaps are rewriting the rules for the skill sets that matter.

    What does this mean for organizations trying to attract and hire today’s talent? How does this change the game for their ongoing efforts to build culture and develop their existing employees?

    At this session, gain insights on this issue from three compelling angles:

    • The Big Picture: Brookings Institution Fellow Marek Gootman will be unveiling results of a new work-force survey conducted in conjunction with the National Center for the Middle Market. The survey, set to be released in late June, looks at how middle-market companies – the fastest-growing segment of the economy – are responding to large-scale shifts in work-force dynamics to hire and retain workers.
    • The Ground War: Join talent management VPs Maura Stevenson (Wendy’s) and Kelly Wilson (Cardinal Health), and Kathy Smith, AVP Executive Succession and Development at Nationwide Insurance, for a moderated panel and audience Q&A session on how their organizations are responding to these work-force trends.
    • The Pipeline: Jamie Mathews-Mead, senior director of graduate career management at Fisher closes out the session with a look at how the college is preparing students to best meet companies’ rapidly evolving needs.
  • Aug. 16

    Data and Digital Disruption

    An explosion of data and new digital technology are opening up exciting new paths for innovation at companies. But do we understand the opportunities and risks?

    Featured keynote:  Jeremy Aston, senior director, Cisco

 This summer, take the opportunity to accelerate your learning. Bring a cross-functional team within your organization and/or your client organizations to one or both sessions and get the chance to build a broader perspective on these evolving trends. At the same time, you’ll be connecting with leaders at a wide range of companies and industries. Each session begins at 9 a.m. and concludes at noon with a networking lunch.

Registration for the July session opens in early June.

Friday, Sept. 15 - Professional Development Meeting

Featured Speakers

  • Robert Martichenko, Founder/CEO, LeanCor Supply Chain Group

    robert martichenko leancorRobert’s entire career has been committed to third party logistics. Beginning his journey in transportation and warehousing, Robert has spent over 20 years learning and implementing lean and operational excellence with a focus on end-to-end supply chain management. Early in his career, Robert recognized the unmet logistics needs of lean manufacturers. Lean had long been utilized to improve manufacturing processes, but Robert realized it was time to extend these programs and start connecting lean principles to partners within the supply chain. This experience allowed Robert to found LeanCor for the sole purpose of supporting customers to advance their supply chains.

    A globally recognized thought leader in lean thinking and end-to-end supply chain management, Robert is a senior instructor for the Lean Enterprise Institute and the Georgia Tech Supply Chain & Logistics Institute. He also serves in volunteer and advisory positions at the College of Charleston, Appalachian State University, The Urban Electric Company and is a frequent speaker for professional industry groups around the world.

    Robert has written several business books,  two of which were awarded the prestigious Shingo Research Award.  He recently co-authored Discovering Hidden Profit, detailing the operational framework to connect the four core processes of business strategy, product life-cycle management, sale and marketing, and supply-chain operations in order to maximize customer value at the lowest possible total cost. In addition to numerous industry articles and white papers, Robert has published a novel, titled Drift and Hum.

  • Billy Taylor, Dir. Commercial, Off-Highway and Support Mfg. NA, Goodyear

    billy taylor goodyearBilly Taylor is a respected, motivating and natural visionary leader with over 20 years of diverse experience in all phases of operations management. He took on the role of Director of Commercial, Off-Highway, and Support Manufacturing, North America, at Goodyear last year after serving as Director of North American Commercial Manufacturing. Past roles at Goodyear include plant director and plant manager.

    Taylor is a certified Six Sigma Black Belt business leader with a proven track record of accelerating revenue growth through strategic and tactical development and implementation of operational excellence systems and people engagement processes. He has his MBA from Baker University and a bachelor’s in electrical engineering from Prairie View A&M University.

Save the Date

  • Oct. 20 - Supply Chain Symposium
  • Dec. 8 - Professional Development Meeting
  • April 10-12, 2018 - Leading Through Excellence: COE Summit 2018
    • Featured Keynote: Charles Duhigg, author, The Power of HabitSmarter Faster Better