Upcoming Events

March 13 | 12 – 1 p.m. | Zoom Webinar

Many organizations find themselves increasing costs proportionally to their growth unsure how to break the cycle. And with the rapid increase in cost in many markets, this is often an unsustainable predicament. One way you can evaluate your work systems is by connecting critical activities to the actual costs to your organization. In this webinar, learn how you can apply Activity-Based Cost methods to provide yourself a different lens into your organization. 

Kevin Yania and Anna Sturgeon will draw from their experience at Grange Insurance to describe what a tool traditionally used in the manufacturing industry can offer in an office setting. They’ll walk through a call center use case for Activity-Based costing and share how to apply these learnings to your organizational design with a Lean Six Sigma mindset. 

Attendees will learn:

  • An alternative cost-based perspective for analyzing your work systems
  • How to adapt a traditional manufacturing tool to an office setting
  • How to apply a wholistic framework of costs contributing to your work system

Kevin Yania is the Operational Excellence Manager for Grange Enterprise. His role is to provide the strategic direction of Operational Excellence capability by leveraging process improvement, RPA and BPO. Kevin has worked in the insurance industry for over 17 years, 15 of which in the process improvement space. Kevin has experience leading large transformational projects across both business and technology. His passion for process improvement includes coaching and mentoring associates to achieve their Green Belt Certifications. Finally, Kevin represents Grange Insurance as a board member for Ohio State University’s Center for Operational Excellence.

Kevin obtained his B.A. in Political Science from Bowling Green State University and his Master of Business Operational Excellence from Ohio State University – Fisher College of Business. He is a certified Lean Six Sigma Black Belt, Prosci Change Manager and Scrum Alliance Agile Leader.      

Outside of work, Kevin enjoys his time traveling to new places with his wife, Aimee. He attempts to cook through inspiration from the Great British Baking Show. When he is not traveling or cooking, Kevin is taking care of Max (Alaskan Malamute), Ruby (Great Pyrenees Mix) and Izzy (Australian Shepard) – 270 pounds of fur and slobber.

Anna Sturgeon is a Senior Operational Excellence Specialist working with Kevin Yania. She has been with Grange Insurance for over 12 years in various roles including but not limited to AMD Claims Adjusting, Subrogation Specialist, and Commercial Lines Underwriting. Driven by a passion for optimizing organizational performance, Anna pursued a Green Belt Certification which led her to her current role applying Six Sigma principles and other performance improvement strategies. 

Anna is a Graduate of The Ohio State University with a BSBA from the Fisher College of Business. In her spare time, she enjoys home renovation projects and visiting new places. Along with her husband, Steven, they support a dog rescue and are current caring for two Shetland Sheepdogs, Rosie and Wendy.


Save the Date:

March 20, 12 - 1 p.m. | OpEx Leadership Webinar featuring David Veech, Fisher College of Business Senior Lecturer (Virtual)

April 9-11 | COE Summit 2024