Friday, Oct. 20 - Supply Chain Symposium
Gerlach Hall, Fisher College of Business
Session 1: Keynote - Robert Handfield
Professor, North Carolina State University; Exec. Dir., Supply Chain Resource Cooperative
'The LIVING Supply Chain: Operating in Real Time'

handfield robert living supply chain coverHandfield will share his insights on the “New Rules of Supply Chain Management”, that follow along the lines of the natural world that exists in the Serengeti Desert and in nature. Many of these rules have to do with the idea of creating a broader view of the supply chain as a LIVING network of entities, that rely on their mutual balance to remain healthy.

The emphasis of employing real-time data to sense and respond to the natural ecosystem of enterprise supply chains using analytics and cognitive computing methods will draw on Handfield’s recent research and consulting work with Flex, Nike, Lenovo, and other Fortune 200 companies.

Session 2: Mike Palackdharry, CEO, Aquiire

mike palackdharry aquiire
Mike Palackdharry

As we journey further into the LIVING era of supply chain management Dr. Hanfield described, organizations are beginning to leverage real-time data to provide velocity and visibility. Palackdharry is the President and CEO of Aquiire Inc., a global leader in eProcurement software that's on the leading edge of real-time technology development. The Cincinnati based company is helping innovative organizations leverage real-time data in actionable ways to speed decision-making and proactively control supply chain risk utilizing machine learning and cloud-based technologies to transform the supplier relationship in procurement and other supply chain processes.

In this follow-up session to Dr. Handfield's keynote, Palackdharry will bring to life the major supply chain trend of the rise of real-time information, digitization and mobility. This look inside this fast-developing trend in supply chain management will feature provocative examples of how real-time visibility to supplier information is redefining the approach of large and small procurement organizations.

Session 3: Wrap-up discussion panel, featuring: 

  • Suzanne Merchant, Account Executive, Accenture
  • Jonathan Van Bodegraven, Senior Manager, Strategic Procurement, Kellogg Co.
  • Jie Xue, VP Supply Chain Operations, Cisco Systems



8:30 - 9:30 a.m. Networking breakfast with session attendees and Fisher graduate students
9:30 - 10:30 a.m. Session 1 - Keynote presentation: 
"The Living Supply Chain: Operating in Real Time"
Robert Handfield, North Carolina State University
10:30 - 10:45 a.m. Break
10:45 - 11:15 a.m. Session 2 - Mike Palackdharry, CEO, Aquiire
11:15 - noon Session 3 - Panel discussion, featuring:
  • Suzanne Merchant, Account Executive, Accenture
  • Jonathan Van Bodegraven, Senior Manager, Strategic Procurement, Kellogg Co.
  • Jie Xue, VP Supply Chain Operations, Cisco Systems

Note: This event is open only to employees of COE member companies and invited guests.

Event at capacity - join waitlist here ... 

Oct. 24-26: COE-Lean Enterprise Institute Workshops
The Fawcett Center, Columbus, OH

coe leiCOE is partnering with the Lean Enterprise Institute for a round of workshops hosted in Columbus at the Fawcett Center. Employees of COE member companies are entitled to a discount of up to $300 ($100 per day) across the three days of offered workshops, which include "Understanding the Lean Transformation," "Creating a Sustainable Lean Culture," "Gemba Walks" and much more ...

A total of 11 workshops are taking place across the three-day span, with the following two full-day sessions hosted by COE-affiliated instructors:

COE-LEI workshops

  • Tuesday, Oct. 24
    Lean Office: Making the Invisible Visible

    Host: Rick Guba, associate director, Center for Operational Excellence

    Many organizations whose critical functions unfold in an office environment can feel left “in the dark” when it comes to mapping and improving processes. As a result, knowledge work is especially prone to process waste when “invisible.” In this workshop, presented in partnership with, participants enter a virtual office workflow simulation to bring visibility through key lean principles.

    During the workshop, participants will work inside an e-mail based workflow system to apply concepts such as …

    • Value-stream mapping
    • Value stream metrics
    • Error-proofing
    • Standardized work
    • Theory of constraints

    By taking this workshop, participants will be able to:

    • Engage in basic value-stream mapping
    • Remove the ambiguity from invisible office-based processes
    • Develop a visual management system that highlights key metrics and cultivates a sense of shared ownership and accountability

    This workshop is recommended for process improvement leaders in service/office environments seeking to apply lean principles.

    Cost (before discounts): $800

  • Wednesday, Oct. 25
    Root Cause Analysis

    Host: Peg Pennington, executive director, Center for Operational Excellence

    Organizations solving problems too often find themselves treating symptoms and missing the underlying cause, leaving the door open for the same challenge to return. This session provides participants with tools aimed at accurately pinpointing root cause(s) and developing effective countermeasures that eliminate them for good.

    Participants in this session will:

    • Build multiple root-cause analysis maps based on personal experiences and high-profile real-life occurrences
    • Learn to build maps for special events, common cause variation reduction and pro forma maps for anticipated problems
    • Connect the root-cause analysis process to its next step: Developing countermeasures

    By taking this workshop, participants will be able to:

    • Bring a new, methodical approach to problem-solving behavior more consistent with lean leadership principles
    • Link the process of root-cause analysis to data collection and analysis in an effort to validate countermeasures

    This session is recommended for associates in industry with responsibility seeking to incorporate root-cause analysis into daily process improvement.

    Cost (before discounts): $800

Visit the Lean Enterprise Institute website for full details on all one- and two-day workshops being offered in October.

Discounts: By selecting more than one full-day workshop or a two-day workshop, you are automatically entitled to a discount of $100 per day (maximum $300) - you do not need to use a discount code. If you are only attending a single one-day workshop, you may use discount code "OSUCOE" to unlock a $100 discount for that session.

Read more / Register

Tuesday, Nov. 7 - I.T. Leadership Network Forum
Fawcett Center | 9 - 10:15 a.m. (preceded by networking breakfast)

Inside the Columbus Collaboratory | Speaker: Matt Wald, CEO

Many of today’s biggest business challenges revolve around the ascendance of technology: Cybersecurity threats, the promise of predictive analytics, the growing need for high-tech talent. When a group of Columbus’ biggest corporate brands realized they couldn’t tackle these alone, they joined forces to create a powerful new engine of problem solving and rapid innovation in their own backyard.

matt wald collaboratoryThe Center Operational Excellence’s Nov. 7 I.T. Leadership Network forum turns the spotlight on the Columbus Collaboratory, a three-year-old company formed in collaboration with American Electric Power, Battelle, Cardinal Health, Huntington National Bank, L Brands, Nationwide and OhioHealth. Featured speaker and Columbus Collaboratory CEO Matt Wald (pictured, right) will offer an inside look at how the organization’s broader approach to collaborative corporate innovation is taking new ideas to market aimed at protecting its founding companies from digital threats, helping them unlock the power of analytics and grow their tech talent base. Along the way, the Collaboratory is wielding operational excellence tools to drive new process efficiencies and fuel high-speed innovation.

Wald’s examples of collaborative problem-solving at the Collaboratory will give attendees a clearer picture of the region’s vibrant technology landscape and offer insights on how working across silos can drive better, smarter outcomes.

More info

  • About the speaker

    Matt Wald is the president and CEO of the Columbus Collaboratory, a unique collaboration and innovation company for advanced analytics, cyber security and talent development. He brings more than 30 years of experience in software, communications, Internet infrastructure, cloud services, cyber security and data analytics to the Columbus Collaboratory.

    Mr. Wald’s career has taken him to leading and newly-emerging technology regions in the U.S., including Northern California, Washington, D.C. and Ohio, where he held leadership positions in startup, early-stage technology, high-growth and large companies.

    Mr. Wald has a track record of creating and delivering value, including executing numerous investment, acquisition and exit transactions. He was instrumental in the $19M sale of Znode, reviving Battelle’s $50M Information Technology Solutions business, launching Neustar’s $5M IP services business and implementing LCI International's corporate development strategy, which led to the $380M acquisition of U.S. Long Distance. Additionally, Mr. Wald led the integration of the $4.5B merger between LCI and Qwest Communications.

    He has successfully steered marketing and business development teams to quickly capitalize on market trends, establish market leadership and deliver profitable growth, and has guided numerous new product launches, including Qwest's national web hosting service and cyber centers.

    Mr. Wald holds a Bachelor of Science degree in computer science from The Ohio State University. He is active in the emerging Ohio technology industry as a Rev1 Ventures advisor, providing expert advice and connections to Ohio-based tech entrepreneurs, and as a member of the Ohio TechAngel Funds.

  • About the Columbus Collaboratory

    The inspiration for Columbus Collaboratory grew out of a desire to grow high technology jobs and develop the technology ecosystem within the central Ohio region. Originally conceived by champions within its founding companies - American Electric Power, Battelle, Cardinal Health, Huntington National Bank, L Brands, Nationwide and OhioHealth - as well as the Columbus Partnership, Columbus 2020, and other key stakeholders, the company was established in 2014 to address challenges common to its founders in the areas of advanced analytics, cybersecurity, and talent. Its goals are simple: while creating operational benefits from innovation and applying common solutions to shared challenges, commercialize solutions to create a company that can endure, benefit the region, and thrive in the new tech economy.

  • Agenda
    • 8 - 9 a.m.: Venue open for networking breakfast (arrive as early or late as you'd like)
    • 9 - 9:10 a.m.: Welcome / Speaker intro
    • 9:10 - 9:45 a.m.: Inside the Columbus Collaboratory, Matt Wald, CEO
    • 9:45 - 10:15 a.m.: Speaker Q&A
    • 10:15 a.m.: Event concludes
  • Arrival / parking

    The event is taking place in the Alumni Lounge of the Fawcett Center, 2400 Olentangy River Road, Columbus, OH 43210.

    All attendees will receive a voucher for complimentary parking that must be displayed on their dashboard the morning of the event to avoid receiving a parking ticket.


    Friday, Dec. 8 - Professional Development Meeting
    The Blackwell, Fisher College of Business

    Featured Keynotes

    • Jeff Sturm, EVP, Chief Continuous Improvement Officer, Huntington Bank

      jeff sturm huntingtonSturm has more than 25 years of experience in financial services, information technology, strategy, operations, and continuous improvement. He has held C-suite and executive-level positions in both fortune 500 size market-place businesses as well as serving in and supporting all sizes of non-profit organizations. He has held a variety of positions with core focus areas in business strategy, culture change, capability development, customer experience, and process improvement.

      In business Jeff currently holds the position of chief continuous improvement officer for Huntington Bank, a $100 billion super regional bank headquartered in Columbus. Prior to Huntington Jeff served as senior vice president in charge of group strategy, operations, and capability development for Fiserv. Fiserv is a 23,000-person global technology leader in financial service solutions.

      Jeff also founded and leads two businesses serving the nonprofit community. Through iElev8 Consulting Jeff and his staff are focused on harnessing the power of for-profit business skill, expertise, and practices to advance the mission and vision of both large and small non-profit organizations. Jeff is also the managing director of Heart Heroes, a non-profit organization centered on serving people who serve people — inspiring hearts, connecting heroes, and unleashing lives. Through these efforts Jeff and team have had the opportunity to come alongside organizations and leaders serving areas such as human trafficking, medical care, college and universities, churches, community restoration, and more.

      Sturm graduated from The Ohio State University with a bachelor's degree, having majored in math and minored in computer science. He holds certifications in change management, Six Sigma, leadership, technology, and a variety of other content areas. Jeff and his wife, Becky have four children and reside in Powell, OH where they also own and operate a local floral & wedding business called something borrowed, something blooms.

    • Dr. Tim Judge, Executive Director, Fisher Leadership Initiative

      Dr Tim JudgeDr. Tim Judge joined the faculty of Fisher College of Business last year as the first holder of the first holder of the Joseph A. Alutto Chair in Leadership Effectiveness. The chair will support the systematic exploration of knowledge about and approaches to effective leadership in public and private sector settings.

      Judge is a recognized researcher in the field of management with more than 25 years of experience studying leadership, personality, job attitudes, staffing, emotions and intelligence. He has published 150 articles in refereed journals, including 88 in top-tier journals. He previously was on faculty at Notre Dame’s Mendoza College of Business.

      Earlier this year, Dr. Judge was named the most influential author in industrial and organizational psychology, according to the journal Industrial and Organizational Psychology: Perspectives on Science and Practice. The top ranking, determined by the number of citations appearing in industrial and organizational psychology textbooks, is featured in the current edition of the journal, which serves as the official publication of the Society for Industrial and Organizational Psychology.

    Registration opens early November ...

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