Master of Business Operational Excellence
What Can I Expect?

students in classroom

From the time you apply till the time you graduate, you will be surrounded by leaders.

More than a series of lectures, the MBOE program is an ongoing exchange of ideas and insights. This powerful marketplace of ideas allows you to learn, challenge assumptions, rethink what success looks like and reorient your approach to solving problems. 

MBOE Course List


Curriculum Components

  • Open/Close Customized Capstone Project

    A cornerstone of learning in action, the Capstone Project  offers a powerful return for both you and your organization. Based on an agreement between you, your sponsor and your coach, the Capstone Project lets you apply what you learn to an immediate challenge in your workplace. In addressing that challenge, you’ll be leading a team within your organization and working with your sponsor and your coach to improve processes in your operation. Through their Capstone Projects, students have delivered dramatic financial returns on the investments that they and their organizations have made in the program. 

  • Open/Close Interactive Classroom Learning

    While you are on campus you will learn through interactive discussions and case studies that focus on the individual components of operational excellence, as well as hands-on simulations. These on-campus sessions also serve as a forum for sharing experiences and learning from other students. Class sizes are kept intentionally small to facilitate blended learning across industries.

    The curriculum consists of 15 graduate courses that are interwoven through the following sequential learning modules and eight on-campus sessions.

    • Understanding the Operational Excellence Play Book
    • Managing Product and Process Flows
    • Establishing Strategic Norms
    • Daily Management Systems
    • Building Operational Capabilities for Strategic Advantage
    • Understanding and Managing Tough Problems
    • Leading Innovation and Change
    • Sustaining the Operational Excellence Play Book
  • Open/Close Convenient Online Enrichment

    In between on-campus sessions, you will use Carmen, Ohio State’s online learning management platform. This e-platform gives you easy access to program materials and course information and allows you to interact with your instructors and classmates.

  • Open/Close Immersive Industry Exploration

    By traveling to select companies, you will experience firsthand how what you are learning is being put into practice through real-life case studies across industries. These site visits allow you to analyze operations and assess the value of ongoing process improvements in a variety of settings.

Meet the MBOE Faculty

  • Open/Close Charles Buchanan

    Master Business Administration (MBA) from OSU (2016). Bachelor of Science Degree in Psychology from Heidelberg University (2003).

    Senior Lecturer, Management & Human Resources

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  • Open/Close Aravind Chandrasekaran

    PhD in Business Administration, University of Minnesota. MS in Industrial Engineering, University of Minnesota. BS, College of Engineering, Anna University India.

    Associate Dean for Executive Education
    Professor of Operations
    Associate Director, Center for Operational Excellence
    Academic Director, MBOE 

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  • Open/Close Jurriaan de Jong

    PhD, Operations Management, The Ohio State University, Fisher College of Business. MS and BS, Industrial Engineering & Management Science, Eindhoven University of Technology, Netherlands.

    Assistant Professor, Management Sciences

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  • Open/Close Dennis Delisle

    Executive Director of University Hospital and Richard M. Ross Heart Hospital.

    Dennis completed his Bachelor of Science degree in biology at Syracuse University, Master of Health Services Administration degree at The George Washington University and Doctor of Science degree in health systems management at Tulane University.

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  • Open/Close John Draper

    PhD in Statistics, The Ohio State University. BS in Mathematics, Florida State University. BS in Statistics, Florida State University.

    Clinical Assistant Professor

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  • Open/Close James Hill

    PhD, Fisher College of Business, The Ohio State University. MBA, Weatherhead School of Management, Case Western Reserve University. BS in Electrical Engineering, University of Dayton.

    Chair, Department of Management Sciences
    Associate Professor of Management Sciences
    Associate Director, Center for Operational Excellence

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  • Open/Close Whitney Mantonya

    Senior Lecturer

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  • Open/Close Jill Treece

    MBOE, The Ohio State University. BSN, Case Western Reserve University.

    Senior Lecturer

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  • Open/Close David Veech

    Senior Lecturer 

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  • Open/Close Steffanie L. Wilk

    Steffanie L. Wilk is a Professor of Management and Human Resources at The Ohio State University, where she teaches courses in organizational behavior and strategic human resources. She received her Ph.D. from the Industrial Relations Center at the University of Minnesota and was formerly at the Wharton School of the University of Pennsylvania.

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Aaron Clark
MBOE Admissions

Fisher College of Business
Executive Education