Aravind  Chandrasekaran

Aravind Chandrasekaran

Associate Professor of Operations
Associate Director, Center for Operational Excellence

Center for Operational Excellence (COE)

Management Sciences

Background

Dr. Aravind Chandrasekaran is an Associate Professor in Management Sciences at the Fisher College of Business, The Ohio State University. He received his PhD in Operations and Management Sciences from the University of Minnesota. Dr. Chandrasekaran’s research investigates innovation, learning and knowledge creation issues in a variety of areas including high-tech R&D, manufacturing and health-care delivery. In recent years, he has begun to study the challenges involved in developing patient-centric healthcare models by conducting experiments in joint work with several physician and nursing leaders. As an example, his recent research work in collaboration with over 40 healthcare providers involved radically redesigning the discharge process for transplant recipients at a large medical center. This multi-year project has resulted in substantial reduction in patient readmissions, reduction in cost, improved patient perception of quality of care and empowerment of frontline care providers. His research has been published or forthcoming in Management Science, Manufacturing & Service Operations Management (MSOM), Information Systems Research, Journal of Operations Management, Production and Operations Management, Journal of Surgical Research and Harvard Business Review. His research has won several awards including the 2017 Poets and Quants 40 Under 40 Top Business School Professors, 2012 INFORMS-Industry Studies Best Paper Award, 2013 Carol J. Latta Emerging Leadership Award for Outstanding Early Career Scholar by the Decision Sciences Institute and 2015 Pace Setters Award for Research.

Dr. Chandrasekaran teaches the MBA core operations class, an elective on innovation and in the Master of Business in Operational Excellence (MBOE) program. He has won several teaching awards including the 2016 & 2012 Best Outstanding Core Professor Award (WPMBA), as well as the 2013 Pace Setter Award for Teaching Excellence. He has presented his research with several organizations including 3M, Motorola, Medtronic, Cleveland Clinic, Mayo Clinic, The Ohio State University Wexner Medical Center and University of California-Irvine Hospitals.

 In terms of service, Dr. Chandrasekaran currently serves as the Department Editor for the Design Science Department at JOM, and Senior Editor at POMS.  He also served as track chairs at several conferences including POMS, INFORMS and DSI. He reviews frequently for several leading academic journals including Management Science, Administrative Science Quarterly, Organization Science, MSOM, Decision Sciences and Journal of Marketing and Health Service Research.


Awards

  • Poets and Quants Best 40 Under 40 Professors (2017)
  • Outstanding Core Professor (2016)
  • Pace Setters Research Award (2015)
  • Carol J. Latta Award for Outstanding Early Career Scholar (awarded by DSI)  (2013)
  • Winner of INFORMS – ISA Best Paper Award (2013)
  • Daniel Westerbeck Graduate Teaching Excellence Award (2013)     
  • Outstanding Reviewer for Decision Sciences Journal  (2012)
  • Outstanding Core Professor in WPMBA Program (2012)

Areas of Expertise

  • Product and Process Innovation
  •  Healthcare Delivery

  • Managing Exploration & Exploitation Tensions & Ambidexterity
  • Knowledge Management
  • Multilevel Issues in Operations Management

Areas of Expertise

Industries

  • Healthcare
  • Manufacturing

Production/Operations Management

  • Lean Manufacturing
  • Quality Improvement
  • Technology Management

Education

  • PhD in Business Administration, University of Minnesota
  • MS in Industrial Engineering, University of Minnesota
  • BS, College of Engineering, Anna University India

Publications

Published Articles

Books

  • R.G. Schroeder and A. Chandrasekaran, "Instructors Test Bank and Students' Online Quizzes," in Operations Management: Contemporary Concepts andCases, 3rd edition (McGraw-Hill/ Irwin, 2005).

 

Working Papers

  • Sharma, L., Chandrasekaran A. The Impact of Hospital Information Technology Adoption Process on Quality of Care and Cost. 
  • Montanez, J. P. Chandrasekaran, A., Salvador F., Task Performance in Knowledge Intensive Environments: An Empirical Analysis of the Interplay between Worker and Managerial Experience. 
  • Lan, Y.C., Gray, J., Chandrasekaran A., Massimino, B., Product Complexity, Network Structure, and Product Innovation Performance 
  • Pan, M., Chandrasekaran, A., Hill J., Rungtusanatham M., When Should Small Firms Conduct R&D Projects Externally? Evidence from Science and Technology Industry.
  • Choo, A., Chandrasekaran, A., Effect of R&D Portfolio Balance on Innovation Outcomes: Evidence from Emerging Economies. 
  • Chandrasekaran, A., Anand G., Ward P., Sharma, L., Moffatt-Bruce. Design and Implementation of Standard Work on Care Delivery Performance. 
  • Sharma, L., Chandrasekaran A., Bendoly, E., Does Office of Patient Experience Improve Care Delivery Outcomes. 
  • Lan, Y.C., Chandrasekaran, A., Walker D.  Collaboration in Accountable Care Organizations: The Impact of Continuum of Care and Provider scale

Courses

  • BUSMGT 7251 - Managing Product and Process Innovation

    An essential element of any business model is the design and the delivery of services and goods. Many organizations are able to perform this function effectively in the short-term. But only a few organizations demonstrate sustained performance over an extended period of time. We refer to these organizations as pioneers in business model innovation. Prereq: Enrollment in MBA, WPMBA, or MAcc program. Not open to students with credit for 834.

  • MBA 6231 - Operations Management I

    How the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Prereq: Enrollment in MBA or permission of instructor. Not open to students with credit for 850.

  • MBA 6232 - Operations Management II

    How the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Continuation of 6231. Prereq: 6231 and enrollment in MBA or WPMBA program or permission of instructor. Not open to students with credit for 850.

  • MBA 6233 - Operations Management

    Operations Management (MBA 6233) is designed to provide a solid foundation and deeper understanding of how the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Prereq: Enrollment in MBA, or permission of instructor. Not open to students with credit for 850.

  • BUSMHR 7194.64 - Group Studies

    Group study projects in related areas in management and human resources. Prereq: Permission of instructor. Not open to students with credit for 894.64.