Master of Business Operational Excellence

What Can I Expect?

• Customized Capstone Project

  A cornerstone of learning in action, the Capstone Project  offers a powerful return for both you and your organization. Based on an agreement between you, your sponsor and your coach, the Capstone Project lets you apply what you learn to an immediate challenge in your workplace. In addressing that challenge, you’ll be leading a team within your organization and working with your sponsor and your coach to improve processes in your operation. Through their Capstone Projects, students have delivered dramatic financial returns on the investments that they and their organizations have made in the program. 

• Interactive Classroom Learning (with flexibility offered during COVID-19 pandemic)

  While you are on campus you will learn through interactive discussions and case studies that focus on the individual components of operational excellence, as well as hands-on simulations. These on-campus sessions also serve as a forum for sharing experiences and learning from other students. Class sizes are kept intentionally small to facilitate blended learning across industries.

  The curriculum consists of 15 graduate courses that are interwoven through the following sequential learning modules and eight on-campus sessions.

  • Understanding the Operational Excellence Play Book
  • Managing Product and Process Flows
  • Establishing Strategic Norms
  • Daily Management Systems
  • Building Operational Capabilities for Strategic Advantage
  • Understanding and Managing Tough Problems
  • Leading Innovation and Change
  • Sustaining the Operational Excellence Play Book
• Convenient Online Enrichment

  In between on-campus sessions, you will use Carmen, Ohio State’s online learning management platform. This e-platform gives you easy access to program materials and course information and allows you to interact with your coach, instructors and classmates.

• Immersive Industry Exploration (with flexibility offered during COVID-19)

  By traveling to select companies, you will experience firsthand how what you are learning is being put into practice through real-life case studies across industries. These site visits allow you to analyze operations and assess the value of ongoing process improvements in a variety of settings.

Meet the MBOE Faculty

• Charles Buchanan

  Master Business Administration (MBA) from OSU (2016). Bachelor of Science Degree in Psychology from Heidelberg University (2003).

  Senior Lecturer, Management & Human Resources

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• Aravind Chandrasekaran

  PhD in Business Administration, University of Minnesota. MS in Industrial Engineering, University of Minnesota. BS, College of Engineering, Anna University India.

  Associate Dean for Executive Education
  Professor of Operations
  Associate Director, Center for Operational Excellence
  Academic Director, MBOE 

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• Jurriaan de Jong

  PhD, Operations Management, The Ohio State University, Fisher College of Business. MS and BS, Industrial Engineering & Management Science, Eindhoven University of Technology, Netherlands.

  Assistant Professor, Management Sciences

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• Dennis Delisle

  Executive Director of University Hospital and Richard M. Ross Heart Hospital.

  Dennis completed his Bachelor of Science degree in biology at Syracuse University, Master of Health Services Administration degree at The George Washington University and Doctor of Science degree in health systems management at Tulane University.

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• John Draper

  PhD in Statistics, The Ohio State University. BS in Mathematics, Florida State University. BS in Statistics, Florida State University.

  Clinical Assistant Professor

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• James Hill

  PhD, Fisher College of Business, The Ohio State University. MBA, Weatherhead School of Management, Case Western Reserve University. BS in Electrical Engineering, University of Dayton.

  Chair, Department of Management Sciences
  Associate Professor of Management Sciences
  Associate Director, Center for Operational Excellence

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• Whitney Mantonya

  Senior Lecturer

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• Jill Treece

  MBOE, The Ohio State University. BSN, Case Western Reserve University.

  Senior Lecturer

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• David Veech

  Senior Lecturer 

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• Steffanie L. Wilk

  Steffanie L. Wilk is a Professor of Management and Human Resources at The Ohio State University, where she teaches courses in organizational behavior and strategic human resources. She received her Ph.D. from the Industrial Relations Center at the University of Minnesota and was formerly at the Wharton School of the University of Pennsylvania.

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