James  Hill

James Hill

Associate Professor of Management Sciences
Associate Director, Center for Operational Excellence

Center for Operational Excellence (COE)

Management Sciences

Background

James A. Hill is an associate professor of operations management. He joined the Fisher faculty in 2004 after teaching graduate courses at the Owen Graduate School of Management at Vanderbilt University. Hill teaches the MBA and executive MBA core course in operations management and elective courses in supply chain management. He received the outstanding full-time MBA professor for teaching excellence in 2014 for his core operations management course and the 2011 outstanding professor for his elective course in matching supply with demand as well as the 2012 Pace Setters Graduate teaching award.

Hill is primarily interested in supply chain management with an emphasis on supply chain coordination. His research on coordination covers areas such as behavioral supply chain contracts as well as coordinating and managing supplier diversity programs. His current research examines behavioral contracts between buyers and suppliers, exploring how psychological contracts affect supply chain performance. Hill also does research on operations planning and control in process industry environments with a focus on product complexity.

His articles have appeared in Journal of Operations Management, Decision Sciences, International Journal of Operations and Production Management, Interfaces, Journal of Business Logistics, and the European Journal of Operational Research, among others.

Hill has extensive work experience in various management positions. His research and education in the area of supply chain management and operations planning and control have included engagements with PepsiCo., Scotts Miracle-Gro Co., Nestle, Sherwin Williams, Agrana Fruit U.S., Greif, and Kelloggs, among others.


Areas of Expertise

  • Operations planning and control
  • Behavioral contracts
  • Supply chain management
  • Process industries

Education

  • PhD, Fisher College of Business, The Ohio State University
  • MBA, Weatherhead School of Management, Case Western Reserve University
  • BS in Electrical Engineering, University of Dayton

Publications

Published Articles

In Press

  • S. Eckerd, and J.A. Hill, “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors," International Journal of Operations and Production Management.

 

Book Chapters

  • Greer, Bertie M. and James A. Hill. "Leveraging Workforce Diversity in Practice: Building Successful Global Relationships with Minority-Owned Suppliers." Handbook of Research on Workforce Diversity in a Global Society: Technologies and Concepts. IGI Global, 2012. 323-340.

Working Papers

  • Hill, J.A., “On a Definition of Product Complexity in Food Process Industries”
  • Hill, J.A., “The Effect of Promotions on Manufacturing Performance: Evidence from the Beverage Industry”.
  • Pan, M., Hill, J., and Rungtusanatham, J., “Small Supplier Participation in BMO-Sponsored Activities: Direct and Indirect Effects on Sales Opportunities”.
  • Hill, James A (The Ohio State University). “The Impact of Psychological Contract Violations on Manufacturing Performance: A Field Experiment”.
  • Massimino, B., Hill, James A., Gray, John V., Bendoly, E., "Resource Utilization, Secondary Task Outcome Attribution, and Secondary Goal Achievement".
  • Esenduran, G., and Hill, J.A. (2015). Understanding how customers value their used products.

Courses

  • BUSMGT 7232 - Supply Chain Analytics: Matching Supply with Demand

    Explores how firms can better organize their operations so they more effectively align supply with demand for products and services. Students will learn how to assess supply flexibility and manage demand for a fixed supply and explore topics including flexible capacity management, short-life-cycle forecasting, quick response, revenue management, buy-back contracts and revenue-sharing contracts. Prereq: MBA 6231 and 6232, or 6233; and enrollment in MBA or WPMBA. Not open to students with credit for 832.

  • MBA 6230 - Operations Management

    How the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Prereq: Enrollment in Executive MBA program or Working Professional MBA program; or permission of instructor. Not open to students with credit for 850.

  • MBA 6231 - Operations Management I

    How the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Prereq: Enrollment in MBA or permission of instructor. Not open to students with credit for 850.

  • MBA 6232 - Operations Management II

    How the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Continuation of 6231. Prereq: 6231 and enrollment in MBA or WPMBA program or permission of instructor. Not open to students with credit for 850.

  • MBA 6233 - Operations Management

    Operations Management (MBA 6233) is designed to provide a solid foundation and deeper understanding of how the operations function contributes to ensuring effective and efficient flow of materials and information within and outside the organization. Prereq: Enrollment in MBA, or permission of instructor. Not open to students with credit for 850.

  • BUSMGT 4232 - Operations Planning and Control

    Review of a Planning and Control System. Theoretical frameworks and utilization of techniques to execute strategic and tactical goals to increase productivity and effectiveness of forecasting, scheduling, and inventory and capacity resources. Prereq: 2320 (330), 2321 (331), 3230 (630), and AcctMIS 2200 (211), 2300 (212); and BusMHR 2291 or 2292 (BusADM 499.01). Not open to students with credit for 732.