James Hill

James A. Hill is an associate professor of operations management and chair of the Management Sciences department.. He joined the Fisher faculty in 2004 after teaching graduate courses at the Owen Graduate School of Management at Vanderbilt University. Hill teaches the MBA and executive MBA core course in operations management and elective courses in supply chain management. He received the outstanding full-time MBA professor for teaching excellence in 2014 for his core operations management course and the 2011 outstanding professor for his elective course in matching supply with demand as well as the 2012 Pace Setters Graduate teaching award.

Hill is primarily interested in supply chain management with an emphasis on supply chain coordination. His research on coordination covers areas such as behavioral supply chain contracts as well as coordinating and managing supplier diversity programs. His current research examines behavioral contracts between buyers and suppliers, exploring how psychological contracts affect supply chain performance. Hill also does research on operations planning and control in process industry environments with a focus on product complexity.

His articles have appeared in Journal of Operations Management, Decision Sciences, International Journal of Operations and Production Management, Interfaces, Journal of Business Logistics, and the European Journal of Operational Research, among others.

Hill has extensive work experience in various management positions. His research and education in the area of supply chain management and operations planning and control have included engagements with PepsiCo., Scotts Miracle-Gro Co., Nestle, Sherwin Williams, Agrana Fruit U.S., Greif, and Kelloggs, among others.

Areas of Expertise

• Operations planning and control
• Behavioral contracts
• Supply chain management
• Process industries

Published Articles

• Eckerd, S., Boyer, K., Qi, Y., Eckerd, A., and Hill, J.A., (2016).  Supply Chain Psychological Contract Breach: An Experimental Study across National Cultures. Journal of Supply Chain Management, 52(3), 68-82.

• Blount, I.Y., and Hill, J.A., (2015) Supplier diversification by executive order: Examining the effect reporting compliance, education and training, outreach, and proximity to leadership have on government procurement behavior with minority business enterprises,. Journal of Purchasing and Supply Management, 21(4), 251-258.

• Marley, K. A., Ward, P. T., Hill, J. A. (2014). Mitigating Supply Chain Disruptions - A Normal Accident Perspective. Supply Chain Management, 19(2), 142-152.

• Eckerd, S., Hill, J.A., Boyer, K. K., Donohue, K., and Ward, P.T., “The relative impact of attribute, severity, and timing of psychological contract breach on behavioral and attitudinal outcomes”, (2013) Journal of Operations Management, 31, 567-578.

• Blount, I.Y., Smith, D.E., and Hill, J.A., “Minority business networks as sources of social capital for minority firms”, (2013) Journal of Developmental Entrepreneurship, 18(3), 45-58.

• Eckerd, S., and Hill, J.A., “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors”, (2012) International Journal of Operations and Production Management, 32(2), 238-255.

• Z. He, J. Hill, P. Wang, and G. Yue, G., “Validation of the Theoretical Model Underlying the Baldrige Criteria: Evidence from China," Total Quality Management  22, no. 2 (2011): 243-263.
• K. Hozak and J. Hill, “The Material Handling Trade-Off When Lot Splitting with RFID in a Job Shop," International Journal of Production Research 48, no. 9 (2010): 2723-2743.
• K. Hozak and J. Hill, “Issues and Opportunities Regarding Replanning and Rescheduling Frequencies," International Journal of Production Research 47, no. 18 (2009): 4955-4970.
• J.A. Hill, S. Eckerd, S., Wilson, D., and Greer, B., “The Effect of Unethical Behavior on Trust in a Buyer-Supplier Relationship: The Mediating Role of Psychological Contract Violation, Journal of Operations Management 27 (2009): 281-293.
• L. LeBlanc, J. Hill, J. Harder, and G. Greenwell, “Modeling Uncertain Forecast Accuracy in Supply Chains with Postponement," Journal of Business Logistics30, no. 1 (2009): 19-31..
• M.R. Galbreth, J.A. Hill, and S. Handley, “An Investigation of the Value of Crossdocking for Supply Chain Management." Journal of Business Logistics29, no. 1 (2008): 225-239.
• J.A. Hill, and M.R. Galbreth, “A Heuristic for Single-Warehouse Multiretailer Supply Chains with All-Unit Transportation Cost Discounts." European Journal of Operational Research 187, no. 2 (2008): 473-482.
• P. Wang and J.A. Hill, “Recursive Behavior of Safety Stock Reduction: The Effect of Lead-Time Uncertainty," Decision Sciences 37, no. 2 (2006): 285-290.
• L.J. LeBlanc, J.A. Hill, G.W. Greenwell, and A.O. Czesnat, “Nu-kote’s Spreadsheet Linear Programming Models for Optimizing Transportation,"Interfaces 34, no. 2 (2004): 139-146.
• J.A. Hill, W.L. Berry, and D.A. Schilling, “Revising the Master Production Schedule in Sequence Dependent Processes," International Journal of Production Research 41, no. 9 (2003): 2021-2035.
• J.A. Hill, W.L. Berry, G.K. Leong, and D.A. Schilling, “Master Production Scheduling in Capacitated Sequence Dependent Process Industries,”International Journal of Production Research 38, no. 18 (2000): 4743-4761.

In Press

• S. Eckerd, and J.A. Hill, “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors," International Journal of Operations and Production Management.

Book Chapters

• Greer, Bertie M. and James A. Hill. "Leveraging Workforce Diversity in Practice: Building Successful Global Relationships with Minority-Owned Suppliers." Handbook of Research on Workforce Diversity in a Global Society: Technologies and Concepts. IGI Global, 2012. 323-340.

• Hill, J.A., “On a Definition of Product Complexity in Food Process Industries”
• Hill, J.A., “The Effect of Promotions on Manufacturing Performance: Evidence from the Beverage Industry”.
• Pan, M., Hill, J., and Rungtusanatham, J., “Small Supplier Participation in BMO-Sponsored Activities: Direct and Indirect Effects on Sales Opportunities”.
• Hill, James A (The Ohio State University). “The Impact of Psychological Contract Violations on Manufacturing Performance: A Field Experiment”.
• Massimino, B., Hill, James A., Gray, John V., Bendoly, E., "Resource Utilization, Secondary Task Outcome Attribution, and Secondary Goal Achievement".
• Esenduran, G., and Hill, J.A. (2015). Understanding how customers value their used products.