James Hill

Chair, Department of Management Sciences
Associate Professor of Management Sciences
Associate Director, Center for Operational Excellence

Center for Operational Excellence (COE)

Management Sciences


James A. Hill is an associate professor of operations management and chair of the Management Sciences department.. He joined the Fisher faculty in 2004 after teaching graduate courses at the Owen Graduate School of Management at Vanderbilt University. Hill teaches the MBA and executive MBA core course in operations management and elective courses in supply chain management. He received the outstanding full-time MBA professor for teaching excellence in 2014 for his core operations management course and the 2011 outstanding professor for his elective course in matching supply with demand as well as the 2012 Pace Setters Graduate teaching award.

Hill is primarily interested in supply chain management with an emphasis on supply chain coordination. His research on coordination covers areas such as behavioral supply chain contracts as well as coordinating and managing supplier diversity programs. His current research examines behavioral contracts between buyers and suppliers, exploring how psychological contracts affect supply chain performance. Hill also does research on operations planning and control in process industry environments with a focus on product complexity.

His articles have appeared in Journal of Operations Management, Decision Sciences, International Journal of Operations and Production Management, Interfaces, Journal of Business Logistics, and the European Journal of Operational Research, among others.

Hill has extensive work experience in various management positions. His research and education in the area of supply chain management and operations planning and control have included engagements with PepsiCo., Scotts Miracle-Gro Co., Nestle, Sherwin Williams, Agrana Fruit U.S., Greif, and Kelloggs, among others.

Areas of Expertise

  • Operations planning and control
  • Behavioral contracts
  • Supply chain management
  • Process industries


  • PhD, Fisher College of Business, The Ohio State University
  • MBA, Weatherhead School of Management, Case Western Reserve University
  • BS in Electrical Engineering, University of Dayton


Published Articles

In Press

  • S. Eckerd, and J.A. Hill, “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors," International Journal of Operations and Production Management.


Book Chapters

  • Greer, Bertie M. and James A. Hill. "Leveraging Workforce Diversity in Practice: Building Successful Global Relationships with Minority-Owned Suppliers." Handbook of Research on Workforce Diversity in a Global Society: Technologies and Concepts. IGI Global, 2012. 323-340.

Working Papers

  • Hill, J.A., “On a Definition of Product Complexity in Food Process Industries”
  • Hill, J.A., “The Effect of Promotions on Manufacturing Performance: Evidence from the Beverage Industry”.
  • Pan, M., Hill, J., and Rungtusanatham, J., “Small Supplier Participation in BMO-Sponsored Activities: Direct and Indirect Effects on Sales Opportunities”.
  • Hill, James A (The Ohio State University). “The Impact of Psychological Contract Violations on Manufacturing Performance: A Field Experiment”.
  • Massimino, B., Hill, James A., Gray, John V., Bendoly, E., "Resource Utilization, Secondary Task Outcome Attribution, and Secondary Goal Achievement".
  • Esenduran, G., and Hill, J.A. (2015). Understanding how customers value their used products.