James Hill

James A. Hill is the Department Chair of Operations and Business Analytics and associate professor of operations management. He is the managing director for Ascend Columbus, a partnership with the University of Washington, Northwestern University, and JP Morgan Chase to develop minority businesses nationwide. Hill teaches elective courses in supply chain management in the undergraduate and graduate programs. He has twice received the outstanding professor for teaching excellence in the full time MBA program for the core operations management course and his elective course in matching supply with demand. He was a recipient of the Pace Setters Graduate teaching award.

Hill is primarily interested in supply chain management with an emphasis on supply chain coordination. His research on coordination covers areas such as behavioral supply chain contracts as well as coordinating and managing supplier diversity. His current research examines how intermediaries, more specifically nonprofit organizations, and universities design processes to enable minority business growth. Hill also does research on operations planning and control in food process industry environments with a focus on product complexity. His articles have appeared in Production and Operations Management, Journal of Operations Management, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics, and the European Journal of Operational Research, among others.

Hill has extensive work experience in various management positions. His research and education in supply chain management and operations planning and control have included engagements with PepsiCo., Scotts Miracle-Gro Co., Nestle, Sherwin Williams, Agrana Fruit U.S., Greif, JP Morgan Chase, and Kellogg, among others.

Areas of Expertise

• Operations planning and control
• Behavioral contracts
• Supply chain management
• Process industries

Education

• PhD, Fisher College of Business, The Ohio State University

• MBA, Weatherhead School of Management, Case Western Reserve University
• BS in Electrical Engineering, University of Dayton

Published Articles

• Pan, M., Chandrasekaran, A., Hill, J.A., and Rungtusanatham, J., (2022). Multidisciplinary R&D Project Success in Small Firms: The Role of Multi-Project Status and Project Management Experience. Forthcoming, Production and Operations Management.

• Pan, M., Hill, J.A., Blount, I., and Rungtusanatham, J., (2022). Relationship Building and Growth of Minority Businesses: Does Participation in Activities Sponsored by Institutional Intermediaries Help? Journal of Business Research, 142, 830-843

• Skowronski, K., Benton, W.C., Hill, J.A. (2020). Perceived Supplier Poaching and Shirking in Outsourcing Relationships in Emerging Economies. Journal of Operations Management, 66(7), 989-1023

• Esenduran, G., Hill, J. A., & Noh, I. J. (2020). Understanding the Choice of Online Resale Channel for Used Electronics. Production and Operations Management, 29(5), 1188-1211

• Eckerd, S., Boyer, K., Qi, Y., Eckerd, A., and Hill, J.A., (2016).  Supply Chain Psychological Contract Breach: An Experimental Study across National Cultures. Journal of Supply Chain Management, 52(3), 68-82.

• Blount, I.Y., and Hill, J.A., (2015) Supplier diversification by executive order: Examining the effect reporting compliance, education and training, outreach, and proximity to leadership have on government procurement behavior with minority business enterprises,. Journal of Purchasing and Supply Management, 21(4), 251-258.

• Marley, K. A., Ward, P. T., Hill, J. A. (2014). Mitigating Supply Chain Disruptions - A Normal Accident Perspective. Supply Chain Management, 19(2), 142-152.

• Eckerd, S., Hill, J.A., Boyer, K. K., Donohue, K., and Ward, P.T., “The relative impact of attribute, severity, and timing of psychological contract breach on behavioral and attitudinal outcomes”, (2013) Journal of Operations Management, 31, 567-578.

• Blount, I.Y., Smith, D.E., and Hill, J.A., “Minority business networks as sources of social capital for minority firms”, (2013) Journal of Developmental Entrepreneurship, 18(3), 45-58.

• Eckerd, S., and Hill, J.A., “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors”, (2012) International Journal of Operations and Production Management, 32(2), 238-255.

• Z. He, J. Hill, P. Wang, and G. Yue, G., “Validation of the Theoretical Model Underlying the Baldrige Criteria: Evidence from China," Total Quality Management  22, no. 2 (2011): 243-263.
• K. Hozak and J. Hill, “The Material Handling Trade-Off When Lot Splitting with RFID in a Job Shop," International Journal of Production Research 48, no. 9 (2010): 2723-2743.