Lori D Kendall

Dr. Lori Kendall is the Academic Director of the Full-Time MBA program and Senior Lecturer in Management and Human Resources at the Fisher College of Business. She received her PhD in Management from Case Western Reserve University and her MBA from Holy Names University.

Dr. Kendall has over 30 years of experience as a serial entrepreneur and technology executive for venture-backed and publicly traded firms in B2B software, hardware, and networking. She has held VP and senior leadership responsibilities for new product development, portfolio management, and cloud services. 

Dr. Kendall teaches a variety of graduate and undergraduate courses in entrepreneurship, leadership, management consulting, and executive education offerings in strategy & innovation. She also supervises executive doctoral students at Hult University and teaches quantitative methods, specializing in structural equation modeling. 

Dr. Kendall's teaching, consulting, and research centers on entrepreneurship/intrapreneurship practice. She primarily focuses on how organizations create sustainable value through innovation practices and human-centered relational dynamics within the firm.. Her publications include works on entrepreneurial cognition, relational dynamics influencing contextual ambidexterity, and mental model shifts driving paradigm change with social benefit firms. 

She was the 2021 Recipient of the Fisher College of Business Pace Setters Daniel Westerbeck Graduate Teaching Excellence Award and the 2024 Recipient for Undergraduate Teaching. 

Formerly a Distinguished Fellow at the Weatherhead School of Management Fowler Center at Case Western Reserve University, she led research for the United Nations NGO Goi Peace Foundation to show how firms shift from shareholder models toward becoming positive impact companies.

PhD, Management — Case Western Reserve University, Cleveland, OH
Beta Gamma Sigma Honor Society

MBA — Holy Names University, Oakland, CA
Sigma Beta Delta Honor Society
Kappa Gamma Pi Catholic College Graduate Honor Society

BA, Business — Holy Names University, Oakland, CA
Summa Cum Laude and Student Commencement Speaker
Sigma Beta Delta Honor Society

Journal Publications

Pavez, I., Kendall, L.D., and Laszlo, C. (2021). Positive-impact Companies: Toward a New Paradigm of Value Creation. Organizational Dynamics (ISSN# 0090-2616) volume 50, issue 4, October-November 2021, 100806 https://doi.org/10.1016/j.orgdyn.2020.100806.

Ladd, T., Kendall, L.D. (2017). Resolving the Risk Paradox: Entrepreneurial Cognition in the Lean Startup Method. The Journal of Applied Business and Economics (ISSN# 1499-691X), volume 19(11/12), Dec 2017: 28-42. 

Kendall, L.D., Pavez, I., and Bao, L. (2014). The Business Sector Path Towards a Civilization of Oneness with Diversity: A Research Study on Behalf of the Goi Peace Foundation (United Nations NGO). Republished (2015) in World Futures: The Journal of New Paradigm Research (E. Laszlo, Ed).

Publications in Refereed Proceedings and Academic Paper Presentations

McGuire, C.M., Kendall, L.D. (2024) “Project Reality: Flourishing in Innovation-driven Realities Through Organizational Ambidexterity.” Academy of Management Annual Conference (AOM). Symposium #1254.

Cohen, M.P., Johnson, G., Krummaker, S., Koonce, R., Haley U., Coomber, N. Sheehan, R., Palmer, J., Pitsis, T., Olsen, J.E., Bumblauskas, D., Prochno, P., Sackmann, S., Perkins, K., Dastidar, P., Hand, C., Kendall, L.D., Hillon, Y.C., Pierce, A., Madonna, C., Anzengruber, J., Markman, G. (2022) “Translating Theory into Practice: Organizations and the Future of Work.” Academy of Management Annual Conference (AOM). Professional Development Workshop #411.

Cohen, M.P., Johnson, G., Krummaker, S., Koonce, R., Haley U., Coomber, N. Sheehan, R., Palmer, J., Pitsis, T., Olsen, J.E., Bumblauskas, D., Prochno, P., Sackmann, S., Perkins, K., Dastidar, P., Hand, C., Kendall, L.D., Hillon, Y.C., Pierce, A., Madonna, C., Anzengruber, J., Markman, G. (2021) “The Third Mission and the Transformation of the Business School in the New Economy.” Academy of Management Annual Conference (AOM). Professional Development Workshop #370.

Cohen, M.P., Seaver, G., Backhaus, C., Dharm, B., Johnson, G., Krummaker, S., Koonce, R., Haley U., Coomber, N. Sheehan, R., Palmer, J., Pitsis, T., Olsen, J.E., Bumblauskas, D., Prochno, P., Händschke, S., Sackmann, S., Ruigrok, W., Sander, G., Norman, R.T., Perkins, K., Dastidar, P., Hand, C., Kendall, L.D., Hillon, Y.C., Pierce, A., Madonna, C., Anzengruber, J., Markman, G., (2019). TRANSLATING THEORY INTO PRACTICE: Developing Strategic Objectives and Actions. Academy of Management (AOM). PTC, ODC, MED, MC, OB Professional Development Workshop, #424.

Thundiyil, T., Vardaman, J., Smendzuik-O'Brien, J., Woodman, R., Manning, M., Kendall, L.D., Stensaker, I., Baker, M.,Bernerth, J. (2017). Becoming Scholars and Scholar-Practitioners in Organization Development and Change. Academy of Management (AOM).ODC  Professional Development Workshop, #406.

Ladd, T., and Kendall, L.D. (2017). Entrepreneurial Cognition in the Lean Startup Method. Academy of Management (AOM. ENT Divisional Paper Presentation, #1419.

Rochford, K., and Kendall, L.D. (2016). Relational Climate, Product Innovation, and the Mediating Role of OCB-Voice. Academy of Management (AOM). TIM Divisional Paper Presentation, #16090.

Kendall, L.D. (2015). The Effects of Emotional Intelligence and Relationship Quality on Innovation and Performance. 2016 Conference Proceedings. Fourth International Conference on Innovation and Entrepreneurship. Conference Paper Presentation. Ryerson University. ISSN (2049-6834).

Kendall, L.D. (2016). Antecedents of Contextual Ambidexterity. Fourth International Conference on Innovation and Entrepreneurship. Poster Presentation.

Kendall, L.D., Van Esch, C., Delbecq, A., Stoner, J., Case, S. et al., Pavez, I. et al., Leah, J. et al. (2016). Transformation through Inclusion: Business as an Agent of World Benefit (All Academy Symposium). 2016 Annual Meeting Proceedings (J. Humphreys, Ed.), Academy of Management (AOM), #14345.

Eisenberg, J., Antonacopoulou, E., Byrne, B., Cearley, P., Kendall, L.D., and others. (2015). Business School Rankings: Is it Time to Click the ‘Refresh’ Button? (Symposium). 2015 Annual Meeting Proceedings (J. Humphreys, Ed.), Academy of Management (AOM), #12455.

Pavez, I., and Kendall, L.D. (2015). The Arc of Interconnectedness: A Theory of Business Evolution Towards Flourishing. 2015 Annual Meeting Proceedings of the Alliance for Research on Corporate Sustainability (D. Minor, Ed). Roundtable Presentation, Northwestern University.

Kendall, L.D. (2014). When Businesses Falter: How Relational Climates Foster or Hinder Recovery. 2014 Annual Meeting Best Paper Proceedings (J. Humphreys, Ed.), Academy of Management (AOM). ODC Divisional Paper Presentation, #1703.

Kendall, L.D. (2019). Antecedents of Contextual Ambidexterity: Situated Dynamics of Innovation.
Status: Revising. 

Kendall, L.D. (2021). Relational Dynamics and Product Innovation.
Status: Submitted to Special Issue of Frontiers in Psychology.

Kendall, L.D., McCullough, I. (2023). Instinctive Drives in Sensemaking and Resilience: A Mixed-Method Study.
Status: In progress.