Keely L. Croxton is a Professor of Logistics in the Department of Marketing and Logistics at The Ohio State University.  Her research interests are in supply chain management.  She has developed an expertise in supply chain resilience, focused on helping companies balance their inherent vulnerabilities with their management capabilities in order to effectively respond to disruptions in the supply chain.  She is also interested in further developing a process-oriented framework for supply chain management, with special focus on demand management and relationship management.  Her research has been published in several leading journals and she has been awarded the Bernard J. LaLonde Best Paper Award for the Journal of Business Logistics.  She is also the author on several chapters of Supply Chain Management: Processes, Partnerships, Performance. She received her Ph.D. from the Massachusetts Institute of Technology (MIT) and her undergraduate degree from Northwestern University.  Before joining academia, she worked in the automotive, paper and packaging, and third party logistics industries.  

At The Ohio State University, Keely teaches modeling, forecasting, and supply chain management at the undergraduate, MBA, Ph.D. and Executive Education levels.  She also teaches Social Impact to MBA students.  She is on the advisory board of OSU’s Global Water Initiative.

Areas of Expertise

Logistics/Supply Chain Management
  • Facility Location
  • Supply Chain Risk and Resilience
  • Supply Chain Management
  • Logistics
  • Supply Chain Integration


  • PhD, Massachusetts Institute of Technology
  • BS, Northwestern University


Journal Articles

Schwieterman, M. A., J. Miller, K. Croxton, A.M. Knemeyer, "A Strong Inference Test of Competing Predictions Regarding Dependence in Supplier Portfolios." Journal of Business Logistics, 41(1), 2020.

Polyviou, M., K. Croxton, A.M. Knemeyer, "Resilience of medium-sized firms to supply chain disruptions: the role of internal social capital." International Journal of Operations and Production Management, 40(1), 2019, pp. 68-91.

Pettit, T.J., J. Fiksel, K. Croxton, "The Evolution of Resilience in Supply Chain Management: A Retrospective on Ensuring Supply Chain Resilience." Journal of Business Logistics, 40(1), 2019, pp. 56-65.

Smyth, K. B., K. Croxton, R. Franklin, A.M. Knemeyer, "Thirsty in an Ocean of Data?  Pitfalls and Practical Strategies when Partnering with Industry on Big Data Supply Chain Research." Journal of Business Logistics, 39(3), 2018, pp. 203-219.

Schwieterman, M. A., T.J. Goldsby, K. Croxton, "Customer and Supplier Portfolios: Can Credit Risks Be Managed Through Supply Chain Relationships?" Journal of Business Logistics, 39(2),2018, pp. 123-137.

Pettit, T., J. Fiksel and K.Croxton, “Ensuring Supply Chain Resilience: Development and Implementation of an Assessment Tool.” Journal of Business Logistics. Vol. 34 (1), 2013, pp. 46-76.

Pettit, T., J. Fiksel and K.Croxton, “Ensuring Supply Chain Resilience: Development of a Conceptual Framework.” Journal of Business Logistics. Vol. 31 (1), 2010, pp. 1-21. Finalist for the Bernard J. LaLonde Best Paper Award.

Wang, P., W. Zinn and K. Croxton, “Sizing Inventory with Correlated Lead Time and Demand.” Production and Operations Management Journal. Vol. 19 (4), 2010, pp. 480-484.

Eroglu, C., K.Croxton, “Biases in Judgmental Adjustments of Statistical Forecasts: The Role of Individual Differences.” International Journal of Forecasting. Vol. 26 (1), 2010, pp. 116-133.

Lambert, D.M., S. J. Garcia-Dastugue and K. L. Croxton , “The Role of Logistics Managers in the Cross-Functional Implementation of Supply Chain Management.” Journal of Business Logistics. Vol. 29, No. 1, 2008, pp. 113-132.

Croxton, K.L., B. Gendron and T.L. Magnanti, “Variable Disaggregation in Network Flow Problems with Piecewise Linear Costs.” Operations Research. Vol. 55, No. 1, 2007, pp. 146-157.

Lambert, D.M., S.J. Garcia-Dastugue and K.L. Croxton, “An Evaluation of Process-Oriented Supply Chain Management Frameworks.” Journal of Business Logistics, Vol. 26, No. 1, 2005, pp. 25-52.

Croxton, K. and W. Zinn, “Inventory Considerations in Network Design.” Journal of Business Logistics, Vol. 26, No. 1, 2005, pp. 149-168. Winner of the Bernard J. LaLonde Best Paper Award.

Croxton, K.L., B. Gendron and T.L. Magnanti, “A Comparison of Mixed-Integer Programming Models for Non-convex Piecewise Linear Cost Minimization Problems.” Management Science, Vol. 49, No. 9, 2003, pp. 1268-1273.

Croxton K.L., B. Gendron and T.L. Magnanti, “Models and Methods for Merge-in-Transit Operations,” Transportation Science, Vol. 37, No. 1, 2003, pp. 1-22.

Croxton, K.L., “The Order Fulfillment Process,” The International Journal of Logistics Management, Vol. 14, No. 1, 2003, pp. 19-32.

Zinn, W., J.T. Mentzer and K.L. Croxton, “Customer Based Measures of Inventory Availability,” Journal of Business Logistics, Volume 23, Number 2, 2002, pp. 19-43.

Croxton, K.L., D.M. Lambert, S. Garcia-Dastugue and D.S. Rogers, “The Demand Management Process,” The International Journal of Logistics Management, Vol. 13, No. 2, 2002, pp. 51-66.

Rogers, D.S., D.M. Lambert, K.L. Croxton and S. Garcia-Dastugue, “The Returns Management Process,” The International Journal of Logistics Management, Vol. 13, No. 2, 2002, pp. 1-18.

Croxton, K.L., S. Garcia-Dastugue, D.M. Lambert and D.S. Rogers, “The Supply Chain Management Processes,” The International Journal of Logistics Management, Vol. 12, No. 2, 2001, pp. 13-36.

Magazine and White Paper Publications

Fiksel, J., M. Polyviou, K. Croxton, T. Pettit, “From Risk to Resilience: Learning to Deal With Disruption”, MIT Sloan Management Review, Winter 2015.

Croxton, K. L., A. Knemeyer, M. Polyviou, J. Fiksel, J., “The Resilient Supply Chain: Competing on the Ability to Come Back from Disaster,” White paper with summary appearing in Inc. Magazine. October 2013. Funded by a research grant from OSU’s National Center for the Middle Market.

Croxton, K. L., T. Goldsby, "Margin Management in the Middle Market,” White paper with presentation at 2013 CSCMP conference (most highly rated session of the conference).


  • BUSML 7390 - MSCM Kickoff Experience

    This 2.5-day on-campus experience will include a mini-course (8 instructional hours) on Finance and Accounting, and two company visits (8 instructional hours) to include facility tours and executive presentations. It will also provide an orientation for the program and an opportunity for the students to meet each other, the faculty and the staff involved in the program.

  • BUSML 7391 - Introduction to Supply Chain Management

    Overview of the key components of managing and operating a supply chain, including the strategic role of supply chain management in determining both the firm's financial performance and the customer experience.