Elliot  Bendoly

Elliot Bendoly

Associate Dean of Undergraduate Students and Programs
Distinguished Professor of Management Sciences

Management Sciences

Background

Elliot Bendoly, Associate Dean of Undergraduate Students and Programs, is the Fisher College of Business Distinguished Professor in the Department of Management Sciences, and the 2015 OM Distinguished Scholar (Academy of Management). Prior to joining Fisher, Dr. Bendoly taught at Emory University’s Goizueta Business School, where he was an associate professor of information systems and operations management as well as Caldwell Research Fellow. He has also served as a visiting researcher at IE Business School in Madrid. Bendoly earned a PhD and MS in operations and decision technologies from Indiana University, and a BA in economics (industrial/development) as well as a BS in materials engineering from Case Western Reserve University.

His current research interests focus on the interface between operations, information technology and psychology (group and individual), including collaboration and group dynamics; work policies, task complexity and uncertainty; and operations/strategy/technology alignment.

Bendoly’s research has been published in numerous journals, including: Journal of Operations Management, Production and Operations Management, Information Systems Research, MIS Quarterly, Journal of Applied Psychology,Decision SciencesEuropean Journal of Operational ResearchInternational Journal of Operations & Production ManagementJournal of Supply Chain Management, Decision Support Systems.

He has also published a number of chapters and books, including Excel Basics to Black Belt: An Accelerated Guide to Decision Support Designs (Cambridge University Press) and the Handbook of Behavior Operations Management: Social and Psychological Dynamics in Production and Service Settings (Oxford Press). He is the recipient of the Journal of Operations Management best published paper award of 2008, a finalist again in 2014, and earned runner-up honors for best published Information Systems Research paper of 2007. Bendoly currently serves as a senior editor of the Production and Operations Management Society’s Management of Technology and Behavior Operations departments, and associate editor of the Journal of Operations Management. He has also served as an associate editor for Decision Sciences (2006-2012) and Operations Management Research (2007-2012).

He is the recipient of a 2013 Crystal Apple Teaching Award from the Emory University Goizueta Business School as well as the 2000 William Panschar Associate Instructor Teaching Award from the Indiana University Kelley School of Business.

Areas of Expertise

Production/Operations Management

  • Data Visualization
  • Behavioral Operations
  • Technology Management

Education

  • PhD, Operations and Decision Technologies, Indiana University
  • MS, Operations and Decision Technologies, Indiana University
  • BA, Economics (Industrial/Developmental), Case Western Reserve University
  • BS, Materials Engineering, Case Western Reserve University

Publications

Articles in Refereed Journals                                                                                                                 

Non-refereed periodicals

  • E. Bendoly, M. Cotteleer, A. Kline, “Understanding behavioral sources of process variation following enterprise system deployment”, Ernst & Young: Performance, forthcoming 2014
  • E. Bendoly, M. Sacks, “Reducing Human Error in Revenue Management Decision-Making”, Ernst & Young: Performance, December Issue 5(4), 2013
  • E. Bendoly, D. Thomas, M. Capra, I. Sun, “Multilevel social dynamics in project settings: control, confidence, and conscientiousness”, Ernst & Young: Performance, August Issue 4(3), 2012
  • E. Bendoly, “What mother never told you about Excel… It’s not all number crunching”, Management Research News, 32(10), pp. 8-10, 2010
  • E. Bendoly, “ERP systems and supply chain technologies: a caveat for B2B e-procurement,” E-Commerce and Supply Chain Strategies 1, pp. 23-31, 2001

Published books and chapters

  • E. Bendoly, W. van Wezel and D.G. Bachrach, Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings, Oxford Press, 2015 forthcoming
  • E. Bendoly, Excel Basics to Blackbelt: An Accelerated Guide to Decision Support Designs2nd Edition. A resource for developing system integration skills for professionals, Cambridge University Press, London, 2013 (ISBN: 978-1107625525)
  • E. Bendoly and S. Eckerd. Behavioral OM Experiments: Critical Inquiry Reawakening Practical Issues in Research, pp. 1-22 in Behavioural Issues in Operations Management: Trends in Design, Management, Methodology, Ilaria Giannoccaro Ed. Springer, London, 2013 (ISBN: 978-1447148777)
  • S. Kumar, E. Bendoly and J. Esteves, Eds.Handbook of Research in Enterprise Systems, An international multi-author and peer reviewed research compilation – Follow-up to 2005 compilation, Sage Publications, 2011 (ISBN: 978-8132105091)
  • E. Bendoly, Excel Basics to Blackbelt: An Accelerated Guide to Decision Support Designs, A resource for developing system integration skills for professionals, Cambridge University Press, London, 2008 (ISBN: 978-0521889056)
  • E. Bendoly and R.F. Jacobs, Eds. Strategic ERP Extension and Use, A multi-author (eg. MIT, IMD, Indiana University, etc.) and peer reviewed research compilation, Stanford University Press, Stanford, CA 2005 (ISBN: 978-080475098X)

Courses

  • BUSMGT 7257 - Data Analysis and Visualization

    Designed to equip students with competencies in translating real-world problems into forms that such technologies can assist with, to portray/visualize these translations in ways that enhance the understanding of the dynamics of these problems, to structure mechanisms that derive suggested solutions, to clearly convey the justification and practicality of final solutions to others. Prereq: Enrollment in the MBA or WPMBA program; or permission of instructor.

  • BUSMGT 3331 - Business Analytics: Data Management and Descriptive Analysis

    Understand how organizations can successfully collect, organize, manipulate, use and present data. Prereq: Econ 2001.01 and 2002.01 or equiv; and Math 1152 or equiv; and CSE 2111 or equiv.