Executive Education
All Episodes
There's a Better Way is a podcast series focused on exploring how management principles can provide solutions in your personal and professional life. Each episode, Dr. Aravind Chandrasekaran, professor and academic director at The Ohio State Fisher College of Business, will sit down with a prominent expert or faculty leader to discuss a problem we all face in our world today. This program is brought to you by the Master of Business Operational Excellence.
There's A Better Way is now on the iTunes directory, and can be found via your favorite podcast player by searching "Fisher Executive Education."
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Episode 37: Equality vs. Equity
June 12, 2020Episode 37: Equality vs. Equity
Dr. Cynthia Turner, Chief Diversity Officer and Assistant Dean at Fisher College of Business, discusses the history of the Black community in America, the difference between equality and equity, and the need for action from both the individual and the institution in fighting against systemic racism.
Latest Episodes
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Episode 36: Data Ethics
June 9, 2020Law professor and faculty member of The Ohio State University Moritz College of Law, Dennis Hirsch, discusses the implications of poor corporate data ethics management for both the consumer and company.
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Episode 35: Problem Solving in Medicine
May 26, 2020Episode 35: Problem Solving in Medicine
Dr. Hanah Polotsky, physician and director of continuous improvement at Kasier Permanente group, joined Aravind to discuss a problem solving method for physician-led organizations called SOAP. Polotsky describes the subjective, objective, assessment, and plan aspects of SOAP, and how they lead to operational excellence within medical processes.
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Episode 34: Collaborating with Competitors
May 12, 2020Episode 34: Collaborating with Competitors
Partnering with workplace competitors seems counterintuitive, yet Lynn Kelley, PhD and retired continuous improvement professional, argues for the methods and effectiveness of turning competitors into collaborating teammates.
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Episode 33: Airline Operations and COVID-19
April 28, 2020Episode 33: Airline Operations and COVID-19
The COVID-19 pandemic has proven to be indiscriminate against person and industry. Aravind recently sat down with Jason Reeder, aviation pilot and 2019 MBOE graduate. Jason explains how airline companies are adjusting to meet the flux in demand and attempting to minimize the spread of the virus aboard the aircrafts.
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Episode 32: Learned Leadership
April 14, 2020Episode 32: Learned Leadership
As Executive Director of the Fisher Leadership Initiative, Tim Judge sits down with Aravind to discuss leadership knowledge in a world where we are looking in all the wrong places. Judge explains the inherit skills and learned principles behind effective leadership.
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Episode 31: COVID-19 and Disruptions to Supply Chains
March 31, 2020Episode 31: COVID-19 and Disruptions to Supply Chains
The COVID-19 pandemic has brought an unprecedented and unpredicted impact on economies around the world. This week, Dr. Keely Croxton, associate professor of logistics in the Department of Marketing and Logistics at The Ohio State University, discusses the effect this pandemic has had on downstream supply chains with manufacturers, distributors, retailers and consumers.
Episodes
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Episode 1: Lean Thinking at the Columbus Regional Airport Authority
January 22, 2019Episode 1: Lean Thinking at the Columbus Regional Airport Authority
How does a government shutdown affect the operations at the John Glenn International airport? What about an approaching snow storm? This episode, we'll sit down with Charles Goodwin, director of airport operations at Columbus Regional Airport Authority and MBOE class of 2012, who will discuss how lean thinking and standard work allow for smooth operations even during a time of uncertainty.
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Episode 2: The Better Way to Gift Giving
February 5, 2019Episode 2: The Better Way to Gift Giving
With tax season upon us, this week we sit down with Dr. Brian Mittendorf, chair for the department of accounting and managerial sciences at The Ohio State University Fisher College of Business. During our conversation, Dr. Mittendorf will explore the options of gift giving, for companies and individuals, and the differences between cash and non-cash gifts.
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Episode 3: Diversity and Inclusion
February 19, 2019Episode 3: Diversity and Inclusion
Associate Dean for Diversity and Inclusion, Dr. Steffanie Wilk, will join us this week to talk about diversity and inclusion in organizations, and how the lack of diversity may affect your operations. -
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Episode 4: Women in Leadership
March 5, 2019Episode 4: Women in Leadership
To celebrate International Women's Day on March 8, Aravind sat down with Dr. Susan Moffatt-Bruce, executive director of University Hospital and professor of surgery. Dr. Moffatt-Bruce shares her journey from clinician to senior-level administrator, and her advice to others who are looking to grow as an individual and as a leader.
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Episode 5: Retail Revolution
March 19, 2019Episode 5: Retail Revolution
This week, Thomas Goldsby, professor of logistics at The Ohio State University Fisher College of Business, sits down with Aravind to discuss the retail revolution and how retailers aren't able to survive if they're not willing to adapt to new consumer demands. -
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Episode 6: Center for Operational Excellence
April 2, 2019Episode 6: Center for Operational Excellence
The Center for Operational Excellence at The Ohio State University Fisher College of Business works alongside their members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. This week Aravind sits down with Kelly Reo, executive director, and Matt Burns, associate director of marketing, to learn more about the mission of COE and how they're helping companies in and outside Central Ohio. -
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Episode 7: Daily Huddles at Mayo Clinic
April 16, 2019
Episode 7: Daily Huddles at Mayo Clinic
Dr. David Rushlow, chief medical officer at Mayo Health Systems Southwest Wisconsin region and MBOE alumnus, speaks with Aravind about how adding 5-10 minute daily care team huddles has proven to be incredibly effective in improving performance in patient safety, quality and satisfaction. -
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Episode 8: Never Stop Learning
April 30, 2019Episode 8: Never Stop Learning
Why do we struggle with learning and how can we improve? Dr. Bradley Staats, professor of operations at University of North Carolina Kenan-Flagler Business School, sat down with Aravind to discuss learnings from his book, Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive. -
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Episode 9: Strategy Deployment: Structure, Environment, Capability
May 14, 2019Episode 9: Strategy Deployment: Structure, Environment, Capability
Ellis Jones, senior director of global environment, health, safety and sustainability for Goodyear, and MBOE alumnus, sat down with Aravind to discuss strategy deployment and how he's used principles of Operational Excellence within his role. -
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Episode 10: Managing Effective Teams
May 29, 2019Episode 10: Managing Effective Teams
What's the best way to build and manage a team? Dr. Tanya Menon, associate professor at Fisher, sits down with Aravind to discuss team building, micro vs. macromanaging, office space layouts, brainstorming and more. Dr. Menon conducts research on decision making, influence, culture, teals and networks, and she's been cited in various media outlets including the Wall Street Journal, Boston Globe and The Economist Intelligence Unit. -
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Episode 11: The Changing Operations at Mid-Ohio Foodbank
June 11, 2019Episode 11: The Changing Operations at Mid-Ohio Foodbank
Foodbank operations go beyond providing meals to those in need. Matt Habash, president and CEO of Mid-Ohio Foodbank, sits down with Aravind to discuss how foodbanks are transforming, and how providing regular access to fresh food is positively affecting healthcare costs and outcomes. Mid-Ohio Foodbank is changing the way customers talk and think about their services, so more people will access the help they provide. The Mid-Ohio Foodbank has been around over 40 years with a mission to end hunger one nourishing meal at a time. Currently, the MBOE cohort is working with the Mid-Ohio Foodbank to address some of their challenges. -
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Episode 12: Reshoring
June 25, 2019Episode 12: Reshoring
Join us this week as Aravind talks about reshoring with Dr. John Gray, associate professor of operations at Ohio State University Fisher College of Business. Reshoring refers to returning the production of goods back to the company's original country and is a hot topic in politics. Dr. Gray’s research has been published in top multi-disciplinary management journals and he's also created an elective course regarding Global Sourcing. -
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Episode 13: Preparing Minority Business Leaders for Tomorrow's Challenges
July 9, 2019Episode 13: Preparing Minority Business Leaders for Tomorrow's Challenges
Dr. James Hill, associate professor of management sciences at Ohio State University Fisher College of Business, sat down with Aravind to discuss the challenges faced by minority owned business leaders and how Ohio State is trying to bridge the gap through executive education. The new Minority Business Enterprise Middle Market Executive Education provides training and development highlighting aspects of operational excellence and leadership behaviors, which are essential for successfully executing change and furthering innovation into the future. -
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Episode 14: United States Postal Service
July 30, 2019Episode 14: United States Postal Service
How does a package get from an Amazon warehouse to your front step? What processes are in place to keep those packages moving and employees safe? The United States Postal Service (USPS) uses operational excellence strategies to keep this complex organization moving forward. Linda Richmond, an MBOE alumna, and Western Area Master Black Belt for the United States Postal Service, sat down with Aravind to discuss her role and how she utilized her learnings from the MBOE program within USPS. -
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Episode 15: Lean Transformation in Detroit
August 14, 2019Episode 15: Lean Transformation in Detroit
Bethany Melitz grew up with lean and now serves as the Director of Lean (Continuous Improvement) for the City of Detroit. She sat down with Aravind to share the various initiatives happening in Detroit and how they are getting the community involved with the city's comeback. Bethany and her "lean team" are making a big impact with everything from road conditions to job placement.
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Episode 16: The Spine Institute
August 28, 2019Episode 16: The Spine Institute
Spine problems are a costly issue world-wide due to the lack of understanding of the definitive cause of pain for each patient. Bill Marras, executive director and scientific director of the Spine Research Institute sat down with Aravind to discuss how they are using an operational excellence approach to solve this problem. The Spine Research Institute is using objective engineering techniques to nail down specific problems causing back pain in order to create individualized and direct treatment plans, resulting in less time and money used to provide the patient with relief.
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Episode 17: Nationwide Insurance
September 10, 2019Episode 17: Nationwide Insurance
Guru Vasudeva, senior vice president and chief information officer of program and application services at Nationwide Mutual Insurance, sat down with Aravind to discuss how such a large corporation uses a variety of lean tools, including visual management, to create a lean management system.
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Episode 18: Focus on the people, not the process
September 24, 2019Episode 18: Focus on the people, not the process
Dan Markovitz is an accomplished author, speaker and consultant who focuses on building lean organizations. Dan sat down with Aravind to explain how winning the hearts and minds of people should be the focus when trying to implement change management.
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Episode 19: Lean Transformation in Healthcare
October 8, 2019Episode 19: Lean Transformation in Healthcare
Dr. John Toussaint, executive chairman of Catalysis Inc., is passionate about lean transformation in healthcare and has worked over the years to implement operational excellence principles in order to change the way healthcare is delivered. Aravind sat down with Dr. Toussaint to discuss his work with over 221 health systems and the variety of situations he’s come across, and the type of leadership necessary to create change.
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Episode 20: Origins of Lean
October 22, 2019Katie Anderson, lean consultant, has studied the origin of Lean first-hand while living in Japan. After working in healthcare, Katie started her own consulting firm, striving to help others connect their purpose and process. Katie sat down with Aravind to discuss the differences in Lean across cultures, and how understanding the Lean origins can be beneficial when incorporating process improvement.
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Episode 21: Cultural Intelligence
November 5, 2019Episode 21: Cultural Intelligence
Goodyear’s Global Head of Diversity and Inclusion, Billy Taylor, sat down with Aravind to discuss cultural intelligence. Billy goes beyond the cliché “culture eats strategy for breakfast” and argues for why culture actually controls strategy, and how converting a company’s “my way” into “our way” leads to operational success.
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Episode 22: Access for All through the Power of Logistics
November 19, 2019Episode 22: Access for All through the Power of Logistics
Free shipping, one-hour delivery, and pick-up in store, are all phrases consumers are seeing more and more. The field of logistics is changing and providing greater access for consumers, and a larger consumer network for companies. Dr. Terry Esper, associate professor of logistics at The Ohio State University, sat down with Aravind to discuss the recent changes to the field and how it's affecting the way we go about our every day lives.
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Episode 23: Structure within Creativity
December 3, 2019Episode 23: Structure within Creativity
At first glance, structured approaches seem incompatible with creative problem-solving approaches. This week, Dr. Elliot Bendoly, distinguished professor of management sciences, sits down to harmonize these two tools and give managers a framework for high-performance problem solving.
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Episode 24: Lean Accounting
December 17, 2019It's a common misconception that lean in accounting equates to merely a cost-cutting tool. Chairman of the Lean Enterprise Institute, Jean Cunningham, sits down with Aravind this week to discuss a broader model of lean in accounting. Through improved decision-making and impact on the five different "levers" of financial outcomes, Cunningham discusses the impact of lean accounting on value creation.
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Episode 25: A Better Way to Lean
January 7, 2020Episode 25: A Better Way to Lean
Jim Womack, father of the lean movement, looks at business processes both vertically and horizontally to help answer the question of how to make lean work. As a founder and current senior advisor of the Lean Enterprise Institute, Womack shares his insights on value creation, innovation, and customer understanding.
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Episode 26: Organizational Wellness
January 21, 2020Episode 26: Organizational Wellness
This week, Dr. Bernadette Melnyk, vice president for health promotion, university chief wellness officer, and professor and dean of the College of Nursing at The Ohio State University, joins Aravind to discuss prioritizing health and wellness within an organization. Dr. Melnyk is recognized nationally and globally for both her clinical knowledge and her innovated approaches to a wide range of health care challenges. A frequent keynote speaker at national and international conferences, she has consulted with hundreds of healthcare systems and colleges worldwide on improving quality of care and patient outcomes by implementing and sustaining evidence-based practice.
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Episode 27: Lessons from the Football Field
February 4, 2020Episode 27: Lessons from the Football Field
This week, Aravind sits down with Michael Doss, former Ohio State and NFL football player, and recent MBOE graduate. Doss discusses his journey through sports, family, and education and places an emphasis on the importance of not only pressing on towards personal goals, but pushing others to pursue theirs as well.
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Episode 28: Healthcare Through a Business Lens
February 18, 2020Episode 28: Healthcare Through a Business Lens
How do you deliver the highest-quality patient care while maintaining efficiency? Dr. David Cohn, physician and chief medical officer at The James Cancer Center at The Ohio State Wexner Medical Center, discusses best practices involved with designing, sustainable empathetical care. Cohn further explains how enrollment in Fisher's Executive MBA program is helping him understand how to build effective healthcare strategies.
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Episode 29: Leading Through Excellence Summit Testimonials
March 3, 2020Episode 29: Leading Through Excellence Summit Testimonials
The Fisher College of Business strives to bring industry and academics together to move forward as one. One of the ways we do this is through our various outreach centers. This special edition included first-hand accounts regarding the Center for Operational Excellence's annual summit, Leading Through Excellence. For more information and to register, visit fisher.osu.edu/coe.
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Episode 30: All Gas, No Brakes Entrepreneurship
March 17, 2020Episode 30: All Gas, No Brakes Entrepreneurship
Entrepreneur and former Ohio State University and NFL football player, Anthony Schlegel, discusses the importance of relationships, foundational tools, and an "all gas and no brakes" mindset behind business. Schlegel explains how these principals contribute not only to his personal success, but make everyone in his business network a winner.
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