Executive Education
Operational Excellence

Operational Excellence

Implement process improvements, in an accelerated and cost effective manner, to increase organizational strategic competitive advantage through Executive Education open enrollment programs at The Ohio State University's Fisher College of Business. Our current offerings are listed below:

Lean Six Sigma Offerings

Lean Program Offerings

  • Open/Close Lean Manager Certification

    This certification program is unlike any other, it’s designed for middle and top-level executives at any company who seek the essential knowledge necessary to drive Lean throughout their entire organization.

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  • Open/Close Lean Manager Certification for Services

    A certification program designed for administrative and service industry professionals who are interested in learning how to achieve sustainable improvement in organizational performance and capability.

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  • Open/Close Service Process Improvement

    The Service Process Improvement Program is a 5-day fully-accredited program where you will learn how to apply the lean techniques you are using in production to your administrative environment to eliminate backlogs, failure demand (rework) and other inefficiencies while improving customer service and employee satisfaction.

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  • Open/Close Lean Tool Awareness Certificate

    In this intensive one-week, fully accredited program, you will learn how and where to start on your Lean journey. Through a combination of classroom lecture, group activities and simulations, the program focuses on providing the knowledge base needed to understand and take part in Lean transformation efforts in your organization.

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  • Open/Close Manager of Maintenance Improvement Certificate

    This certification program is for middle and top-level managers at any company. Held on Fisher’s campus at The Ohio State University, this fully accredited, week long program teaches maintenance leaders the foundational tools needed to establish a world-class maintenance process.

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  • Open/Close Total Productive Maintenance Certification

    Moving from a reactive maintenance organization to a proactive maintenance organization requires constant improvement in the way the maintenance process is managed. To reach this goal, you must build a maintenance organization unburdened by firefighting and focused on preventive, scheduled and corrective maintenance activities.

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Stephanie Medors
Assistant Director of Client Services