The Academy is focused on problem-solving in healthcare with a diverse team from a specific organization. Think of your own organizational challenges and how lean thinking and participating in the Academy would transform your operations.

Defining the problem that you want to solve will drive the selection of your team members. You need to identify key players and stakeholders that will be essential in implementing a solution. For example, if the problem you want to solve is around scheduling or wait times, you will need clinical staff such as a physician or nurse. Or, if the focus is related to insurance or billing you would have more administrative staff.

Just to note, we have had teams come together for this program to find a solution that have never met, but touch the same process at different points. We encourage you to break down the silos, identify those involved in the process from front line to administration that can be part of your team.

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