The program is intended for intact teams of three to five employees in operating and line roles such as functional support areas, direct patient care leadership, supply chain, materials management, perioperative supply, or related areas. Each team should include at least one attendee at a director level or higher. All participants who are accepted and enrolled are eligible to apply for a full-scholarship tuition that also covers in-class materials, meals during sessions and hotel accommodations.


  • Any hospital with a three to five person project team comprised of members who are mid-level manager or directors within the organizational structure.  
  • Hospital project teams will be required to present a problem statement to be address during the course.
LOCATION: Fisher College of Business, Pfahl Hall

Cohort 15:
Session 1: April 30 - May 4, 2018
Session 2: July 23 - 25, 2018
*Application deadline: March 2, 2018

Cohort 16:
Session 1: July 23-27, 2018
Session 2: October 22-24, 2018
*Application deadline: May 23, 2018

Format: Session 1:
Monday 1 - 5 p.m., Reception to follow
Tuesday - Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - Noon

Coaching takes place between Session 1 and 2.

Session 2: 
Monday 1 - 5 p.m., Reception to follow
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - Noon
CEUS: Participants are expected to attend all eight days of the on campus program. Only those who attend the entire program will receive CEUs and a certificate of completion.

Application Information Needed:

  • Hospital name, location and number of beds

  • Summary of project




Topics may include:

  • Week 1
    • The DNA of continuous improvement and structured problem solving
    • Visual management: A3 problem solving and value-stream mapping
    • Identifying process waste and root cause, preventative risk analysis
    • Lean management system: Standard work, daily accountability
  • 90-day interim period
    • Individual project work with regular coaching – includes at least one on-site visit from coach and bi-weekly electronic coaching sessions
  • Week 2
    • Project report-outs/reflections
    • Leader standard work: Supporting and maintaining the system



Laurie Spadaro
Director of Outreach and Continuous Improvement

Fisher College of Business
200 Fisher Hall
2100 Neil Avenue
Columbus, OH 43210