Aravind Chandrasekaran, associate director of the Center for Operational Excellence, in a Think Op-Ex piece, highlights the importance of process-driven approaches to safely reopening parts of the economy and other institutions following the coronavirus (COVID-19) pandemic. 

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Jason Reeder (MBOE '19), a pilot, who explains how airline companies are adjusting to changes in demand and attempting to minimize the spread of the virus aboard  aircrafts.

The virus outbreak supercharged a continuing shift in the markets, with a few giant companies now exerting the most influence over the direction of stocks since the tech boom. Research by Rene Stulz, the Everett D. Reese Chair of Banking and Monetary Economics, shows as bigger companies have steadily grown, they’ve also snagged a larger share of profits.

As technology evolves, risk managers will need to be more agile than ever before as they develop creative risk solutions for the future. By far and away, risk managers and university risk management professors identified new technologies and cyber threats as being one of the biggest contenders of risk that future risk managers will have to understand. 

Many failure modes have been attributed to the awful mess that has occurred across the U.S. in supplying frontline healthcare workers and other first responders with sufficient protective equipment. But are Just-in-Time (JIT) inventory practices to blame for the current situation? Peter Ward, the Richard M. Ross Chair in Management at Fisher, explains JIT strategies, their limitations and the importance of contingency planning in a Think Op-Ex piece.

Middle-market businesses may be bracing for tough times, according to the National Center for the Middle Market. In a late March survey of 250 executives in that business sector, half say the impact of the virus downturn will be "major," and 44 percent say their companies "will undergo major restructuring as a result of the crisis." That's bad news for Chicago's private-equity firms because most of them focus on that segment of the U.S. economy.

How can we leverage data analytics to help us make informed decisions during this COVID-19 crisis?

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tim Judge, executive director of the Fisher Leadership Initiative, to discuss leadership knowledge in a world where we are looking in all the wrong places.

Despite government changing advice on wearing masks, few people are warming to the new advice in Columbus. This might be the norm for a while, said Grant Donnelly, an assistant professor of marketing at Fisher who has researched how public campaigns and messages influence public behavior. “Effective messaging requires consistent messaging to instill trust.”

A report by the National Center for the Middle Market reveals that the coronavirus (COVID-19) pandemic will derail middle market performance. But executives believe they have the resilience to recover.

From managing a new team or trying to motivate your crew to get them over the finish line, Fisher's Jasmine Hu shares insights into nine essential steps to building and leading a great team.

From disaster preparedness to public health concerns to the cost faced by insurance companies, a panel discussion recently  brought together leaders from throughout Ohio State and beyond to examine the wide-ranging impact of the coronavirus (COVID-19) pandemic and how the university is joining the fight against it.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Keely Croxton, associate professor of logistics in the Department of Marketing and Logistics, about the effect the COVID-19 pandemic has had on downstream supply chains with manufacturers, distributors, retailers and consumers.

As part of a nationwide analysis of distracted driving, research conducted by the Risk Institute provided insights into how law enforcement in Ohio views the dangers of distracted driving in the state and how to mitigate the growing risk.

Thomas Stewart, executive director for the National Center for the Middle Market, said the current COVID-19 pandemic is the time for companies to "telescope," which means taking "that time to determine how you want the company to move forward when all of this ends."

Michael Knemeyer, professor of logistics at Fisher, says until companies are able to synchronize supply and demand, the current COVID-19 pandemic will continue to be problematic for global supply chains. 

The coronavirus (COVID-19) pandemic has placed never-before-seen focus and demand on global supply chains. Michael Knemeyer, professor of logistics at Fisher, says that while the disruption has been unprecedented, supply chains will become more resilient because of lessons learned from the pandemic.

This is not the first time the stock market has had to deal with a pandemic, and studying past pandemics, says Tod Schneider, a senior lecturer in finance, can provide important clues.

Two simple words can save the customer experience after a service failure -- and surprisingly they're not "I'm sorry." Xiaoyan Deng, assistant professor of marketing and logistics, and her colleagues find that saying "thank you" after a breakdown in service is more effective at restoring consumer satisfaction.

As personalized advertising continues to evolve, consumers are increasingly dictating what ads they want and when they see them. Rebecca Walker Reczek, the Dr. H. Lee “Buck” Mathews Professor of Marketing at Fisher, says the more options people have to choose their entertainment, the harder it gets for brands to reach a large audience all at once.

When a crisis occurs, people's survival instincts kick in; they go into a sort of panic mode and start hoarding — toilet paper? Yunhui Huang, assistant professor of marketing, weighs in on how external factors such as disease influence consumer decision making and preferences. 

Itzhak Ben-David, the Neil Klatskin Chair in Finance and Real Estate at Fisher, and his colleagues provide new evidence on what policymakers often call carbon leakage – where firms from highly regulated home countries locate their carbon dioxide-intensive activities abroad in countries where environmental regulation is less strict.

John Gray, professor of operations at Fisher, and his colleagues look at the policy solutions to fix the gaping deficiencies in global supply chains revealed anew by new coronavirus.

Seven years after California became the first U.S. state to implement a multi-sector cap-and-trade system to regulate all industrial greenhouse gas emissions, a team of researchers has examined the impact of the policy and revealed some of its unintended consequences.