Fisher Research and Insights Forefront
![It is all about process and operations when it comes to reopening our economy](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/c-l-i-m-b-e-v-e-r-y-m-o-u-n-t-a-i-n-1.png?VersionId=uiWe5LkYALWuAkd15nAfQmVICuuHp1sg&itok=KSC_7jeX)
April 29, 2020
Fisher College of Business
Fisher College of Business
It is all about process and operations when it comes to reopening our economy
Aravind Chandrasekaran, associate director of the Center for Operational Excellence, in a Think Op-Ex piece, highlights the importance of process-driven approaches to safely reopening parts of the economy and other institutions following the coronavirus (COVID-19) pandemic.
![Stock image of an airplane at a jetway](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-04/airport-1105980.jpg?VersionId=iIAUZ8cOJqDCiuf9214zhgmpJNRQ9iPl&itok=c3oBrXZP)
April 28, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: Airline Operations and COVID-19
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Jason Reeder (MBOE '19), a pilot, who explains how airline companies are adjusting to changes in demand and attempting to minimize the spread of the virus aboard aircrafts.
![Investors bet giant companies will dominate after crisis](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/28marketgiants-1-facebookJumbo.jpg?VersionId=0NTJfC9k_VXCL8bprWYHUOdI0KWntlUa&itok=QZlTk-fS)
April 28, 2020
The New York Times
The New York Times
Investors bet giant companies will dominate after crisis
The virus outbreak supercharged a continuing shift in the markets, with a few giant companies now exerting the most influence over the direction of stocks since the tech boom. Research by Rene Stulz, the Everett D. Reese Chair of Banking and Monetary Economics, shows as bigger companies have steadily grown, they’ve also snagged a larger share of profits.
![From tech to the talent gap, here's what tomorrow's risk managers should prepare for](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/Future-1193677039-700.jpg?VersionId=GTDiAP_cZ8Uq6d3FqPlmtE8fPQtogPSL&itok=I9OgClPh)
April 24, 2020
Risk & Insurance
Risk & Insurance
From tech to the talent gap, here's what tomorrow's risk managers should prepare for
As technology evolves, risk managers will need to be more agile than ever before as they develop creative risk solutions for the future. By far and away, risk managers and university risk management professors identified new technologies and cyber threats as being one of the biggest contenders of risk that future risk managers will have to understand.
![Stock image of a tax calculator](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-04/income-tax-4097292.jpg?VersionId=n4aKMWFbFoZy0qY2wbgf2D.3LaFHD.3J&itok=r069fG2S)
April 23, 2020
Fisher College of Business
Fisher College of Business
Navigating the tax implications of the COVID-19 pandemic
As a senior lecturer in accounting, a certified public accountant and an expert with experience working in public accounting, Stephanie Lewis knows al
![COVID19: Supplies Just-in-Time or just too late?](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/JustinTime.png?VersionId=mKJgc7oxJ5HTS6nR6GJt1Mg2ymUXOvZQ&itok=s40Cj0lT)
April 22, 2020
Fisher College of Business
Fisher College of Business
COVID-19: Supplies Just-in-Time or just too late?
Many failure modes have been attributed to the awful mess that has occurred across the U.S. in supplying frontline healthcare workers and other first responders with sufficient protective equipment. But are Just-in-Time (JIT) inventory practices to blame for the current situation? Peter Ward, the Richard M. Ross Chair in Management at Fisher, explains JIT strategies, their limitations and the importance of contingency planning in a Think Op-Ex piece.
![Here are the private-equity firms that will survive a downturn](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/Screen%2520Shot%25202020-04-19%2520at%25204.25.08%2520PM_0.png?VersionId=Q_hVVW.88Pq3m8v.FEK7xSLnx2yJvfq7&itok=DQPnbM0X)
April 17, 2020
Crain's Chicago Business
Crain's Chicago Business
Here are the private-equity firms that will survive a downturn
Middle-market businesses may be bracing for tough times, according to the National Center for the Middle Market. In a late March survey of 250 executives in that business sector, half say the impact of the virus downturn will be "major," and 44 percent say their companies "will undergo major restructuring as a result of the crisis." That's bad news for Chicago's private-equity firms because most of them focus on that segment of the U.S. economy.
![Using data analytics to make informed decisions during COVID-19](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/c-l-i-m-b-e-v-e-r-y-m-o-u-n-t-a-i-n.png?VersionId=tGBUPJ7qiTEgwWj5wpZliFLcIvwpWrLv&itok=W_AKfPEz)
April 16, 2020
Fisher College of Business
Fisher College of Business
Using data analytics to make informed decisions during COVID-19
How can we leverage data analytics to help us make informed decisions during this COVID-19 crisis?
![Stock photo of arrows](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-04/up-2081170.jpg?VersionId=.8nxbQZmeVnQn1gy7pLQ3bpJYv1Fqm_K&itok=mOC1jvmf)
April 15, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: Learned leadership
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tim Judge, executive director of the Fisher Leadership Initiative, to discuss leadership knowledge in a world where we are looking in all the wrong places.
![Columbus residents slow to get message on masks](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/AR-200408765.jpg?VersionId=qd7e.skWKiZSWxxXsF0ZeM_y.jU_NPa5&itok=aPfBYR6E)
April 10, 2020
The Columbus Dispatch
The Columbus Dispatch
Columbus residents slow to get message on masks
Despite government changing advice on wearing masks, few people are warming to the new advice in Columbus. This might be the norm for a while, said Grant Donnelly, an assistant professor of marketing at Fisher who has researched how public campaigns and messages influence public behavior. “Effective messaging requires consistent messaging to instill trust.”
![COVID-19 and the middle market](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/covid-19-thumb.jpeg?VersionId=R8uvL23yv5OJ.KkWyzmPU1MRYA6kQ96S&itok=c4-_cDDK)
April 3, 2020
National Center for the Middle MArket
National Center for the Middle MArket
COVID-19 and the middle market
A report by the National Center for the Middle Market reveals that the coronavirus (COVID-19) pandemic will derail middle market performance. But executives believe they have the resilience to recover.
![Nine steps to building (and leading) a successful team](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/image.jpg?VersionId=OFThf17FbaicJqRxjxZWcj_wpzPePMSv&itok=0qdyCYAb)
April 3, 2020
The Muse
The Muse
Nine steps to building (and leading) a successful team
From managing a new team or trying to motivate your crew to get them over the finish line, Fisher's Jasmine Hu shares insights into nine essential steps to building and leading a great team.
![Examining the past, present and future of the COVID-19 pandemic](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/1920_130222-dsc4814.jpg?VersionId=VohoH2SWPoXN3t.rVkYQOePzXSoXyD.j&itok=PAIgrAwB)
April 1, 2020
The Ohio State University
The Ohio State University
Examining the past, present and future of the COVID-19 pandemic
From disaster preparedness to public health concerns to the cost faced by insurance companies, a panel discussion recently brought together leaders from throughout Ohio State and beyond to examine the wide-ranging impact of the coronavirus (COVID-19) pandemic and how the university is joining the fight against it.
![Shipping containers](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-03/corona-4934912_1920.jpg?VersionId=YKDfd4SFWjpeWjgTVwiIn6EN00k1smVE&itok=nYwyoHut)
March 31, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: COVID-19 and disruptions to supply chains
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Keely Croxton, associate professor of logistics in the Department of Marketing and Logistics, about the effect the COVID-19 pandemic has had on downstream supply chains with manufacturers, distributors, retailers and consumers.
![Mad driving a car](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-04/car-1149997_1920.jpg?VersionId=FkATrXx90TQibRTiskRtz.nJEkJKHvCl&itok=Q3qNcqiW)
March 31, 2020
Forbes
Forbes
When it comes to distracted driving, state laws are not created equal
As part of a nationwide analysis of distracted driving, research conducted by the Risk Institute provided insights into how law enforcement in Ohio views the dangers of distracted driving in the state and how to mitigate the growing risk.
![Compass on a stock listing newspaper](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-04/compass-2779371_1920.jpg?VersionId=OdQu7zuXXNR9LY_9lokEdb7OW0rVLOz3&itok=VjKd0smy)
March 30, 2020
Columbus Business First
Columbus Business First
How Central Ohio businesses can emerge stronger after the pandemic
Thomas Stewart, executive director for the National Center for the Middle Market, said the current COVID-19 pandemic is the time for companies to "telescope," which means taking "that time to determine how you want the company to move forward when all of this ends."
![Shipping containers on a freighter](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-03/hamburg-4673255_1920.jpg?VersionId=RBCnCr4b5ftcEieebRdJEWwYSLFUoZ3o&itok=clGzRuya)
March 30, 2020
Bloomberg
Bloomberg
The sages of supply chains are watching in awe: In their words
Michael Knemeyer, professor of logistics at Fisher, says until companies are able to synchronize supply and demand, the current COVID-19 pandemic will continue to be problematic for global supply chains.
![How supply chains jumped from business school and into our lives](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/150x-1.jpg?VersionId=Tl9dkTSGyNRIbAz5PpZ6S5eZ0a8mIpnq&itok=ImiKAeiQ)
March 29, 2020
Bloomberg
Bloomberg
How supply chains jumped from business school and into our lives
The coronavirus (COVID-19) pandemic has placed never-before-seen focus and demand on global supply chains. Michael Knemeyer, professor of logistics at Fisher, says that while the disruption has been unprecedented, supply chains will become more resilient because of lessons learned from the pandemic.
![How five pandemics before coronavirus impacted the stock market](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/coronavirus1600.jpg?VersionId=YnRJGqXoIiROQWOYQffXtWrlaPFvNGYl&itok=zYrMW9lM)
March 26, 2020
InvestorPlace
InvestorPlace
How five pandemics before coronavirus impacted the stock market
This is not the first time the stock market has had to deal with a pandemic, and studying past pandemics, says Tod Schneider, a senior lecturer in finance, can provide important clues.
![Why you should say "thank you" and not "sorry" after most service failures](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/saying-thank-you.jpg?VersionId=0a5BQm5wq2rxAkDsbtNUZ5Ls0UUnCU3Z&itok=6a8ijv6C)
March 24, 2020
American Marketing Association
American Marketing Association
Why you should say "thank you" and not "sorry" after most service failures
Two simple words can save the customer experience after a service failure -- and surprisingly they're not "I'm sorry." Xiaoyan Deng, assistant professor of marketing and logistics, and her colleagues find that saying "thank you" after a breakdown in service is more effective at restoring consumer satisfaction.
![Targeted ads and personalization: Putting the customer in charge](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/FoA_p3_1.jpg?VersionId=iudkR1zn9_h5onCuTKFEMb3835b4bDvI&itok=v0Peh7cK)
March 19, 2020
Raconteur
Raconteur
Targeted ads and personalization: Putting the customer in charge
As personalized advertising continues to evolve, consumers are increasingly dictating what ads they want and when they see them. Rebecca Walker Reczek, the Dr. H. Lee “Buck” Mathews Professor of Marketing at Fisher, says the more options people have to choose their entertainment, the harder it gets for brands to reach a large audience all at once.
![Why the coronavirus is making your neighbor hoard toilet paper](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/um_coronavirus_shopping.jpg?VersionId=_OCw_olNMV_LOCA.SaZEh1zIG9VDIJCW&itok=Ga0yChcg)
March 19, 2020
The Ohio State University
The Ohio State University
Why the coronavirus is making your neighbor hoard toilet paper
When a crisis occurs, people's survival instincts kick in; they go into a sort of panic mode and start hoarding — toilet paper? Yunhui Huang, assistant professor of marketing, weighs in on how external factors such as disease influence consumer decision making and preferences.
![Exporting pollution: Where do multinational firms release Co2?](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/10191_shutterstock_314808188_61535.jpg?VersionId=JKc5881ZD8tQpGcgML7H9XqMcX6Ca27C&itok=44Ac2yoJ)
March 18, 2020
Principles for Responsible Investment
Principles for Responsible Investment
Exporting pollution: Where do multinational firms release Co2?
Itzhak Ben-David, the Neil Klatskin Chair in Finance and Real Estate at Fisher, and his colleagues provide new evidence on what policymakers often call carbon leakage – where firms from highly regulated home countries locate their carbon dioxide-intensive activities abroad in countries where environmental regulation is less strict.
![Retool U.S. supply chains to address weaknesses exposed by new coronavirus - Equitable Growth](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/Supply-Chains-Vehicles.jpg?VersionId=KB0paXCwBWchv_LVuaGIzQA02XyZFwN6&itok=xJlrgMpV)
March 10, 2020
Washington Center for Equitable Growth
Washington Center for Equitable Growth
Retool U.S. supply chains to address weaknesses exposed by new coronavirus
John Gray, professor of operations at Fisher, and his colleagues look at the policy solutions to fix the gaping deficiencies in global supply chains revealed anew by new coronavirus.
![Stock image of smoggy air pollution over smoke stacks](https://s3.us-east-2.amazonaws.com/files.fisher.osu.edu/public/styles/newsroom_image_1x/public/2020-03/air-19417.jpg?VersionId=KSY0C_5EJrL9LyME_2rIvPu1mUt7MHE1&h=c0485621&itok=SPaiIP-4)
March 9, 2020
Fisher College of Business
Fisher College of Business
Cap-and-trade, but at what cost?
Seven years after California became the first U.S. state to implement a multi-sector cap-and-trade system to regulate all industrial greenhouse gas emissions, a team of researchers has examined the impact of the policy and revealed some of its unintended consequences.