John Gray

 John Gray is a Dean’s Distinguished Professor of operations and business analytics. He joined Fisher after receiving his PhD from the Kenan-Flagler Business School at the University of North Carolina-Chapel Hill. Prior to pursuing his PhD, he worked for eight years in operations management at Procter & Gamble, receiving an MBA from Wake Forest University’s evening program during that time. He holds two undergraduate degrees from Dartmouth College and its Thayer School of Engineering. 

Awards

• Distinguished Scholar, Operations and Supply Chain Management (OSCM), Academy of Management, 2023
• Distinguished Service Award, Journal of Operations Management, 2022
• Jack Meredith Best Paper Award, Journal of Operations Management, 2018
• Distinguished Service to the Operations and Supply Chain Management Division, Academy of Management, 2018
• Outstanding Senior Editor, Production and Operations Management, 2017
• Outstanding Full-time Core MBA Faculty, 2015
• OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2014
• OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2012
• Emerald Management Reviews Citations of Excellence Award, 2012
• Fisher College of Business Pace Setter Research Award, 2011
• Outstanding Working Professional MBA Elective Professor, 2010
• Elwood S. Buffa Doctoral Dissertation Award, Decision Sciences Institute, 2007

Areas of Expertise

• Antecedents and consequences of outsourcing, offshoring, and reshoring
• The relationship between boundaries (organizational and geographic) and quality risk
• Managing quality across organizational and geographic boundaries
• Sustaining quality and safety performance over time

• PhD in Business Administration, Kenan-Flagler Business School, University of North Carolina at Chapel Hill
• MBA, Babcock School of Graduate Management, Wake Forest University
• BS in Engineering, Thayer School of Engineering, Dartmouth College
• BA in Engineering Sciences, Dartmouth College

• Please see my 5 May 2020 piece, in Supply Chain Management Review (SCMR.com), on COVID-19 and sourcing
• See the archive of a 25 June Webinar on the above article.
• Please see my 30 May 2020 statement submitted to the 2 June 2020 Senate Finance Committee Hearing on COVID-19 and foreign drug manufacturing inspections.

PUBLISHED PAPERS

• Dabestini, A. S. Grossman, J.P. Nathan, C.W. Bazil, R.C. Costantino, E. Fox, J. Graedon, J.V. Gray, H. Lever, D.Y. Light, R. Makuch, K.A. Schulman, C.M. White, K. Yu. 2023. A data-driven quality-score system for rating drug products and its implications for the healthcare industry. Journal of the American Pharmacists Association, 63:2, 501-506.
• Esenduran, G., J.V. Gray, B. Tan. 2022. A dynamic analysis of supply chain risk management and extended payment terms. Production and Operations Management, 31:3, 1394-1417.
• Altamuro, J., J.V. Gray, H. Zhang. 2022. Corporate Integrity Culture and Compliance: A Study of the Pharmaceutical Industry. Contemporary Accounting Research, 39:1, 428-458.
• Helper, S., J.V. Gray, H. Zhang, M. Hughes, A. Roman. 2021. Public policy and operations management. Journal of Operations Management, 67:7, 780-802.
• Lan, Y., B. Massimino, J.V. Gray, A. Chandrasekaran. 2020. The effects of product development network positions on product performance and confidentiality performance Journal of Operations Management, 66: 7-8, 866-894.
• Pagell, M., M. Parkinson, A. Veltri, J. Gray, M. Louis, F. Wiengarten, B. Fynes. 2020. The tension between worker safety and organization survival. Management Science. 66:10, 4863-4878.
• Gray, J.V., S. Helper, B. Osborn. 2020. Value first, cost Later: Total Value Contribution as a new approach to sourcing decisionsJournal of Operations Management 66:6, 735-750. (open access)
  • See a version of this paper useful as a classroom reading
• Massimino, B., J.V. Gray, Y. Lan. 2018. On the inattention to digital confidentiality in operations and supply chain research. Production and Operations Management 27:7, 1492-1515
• Tsay, A., J.V. Gray, J. Mahoney, I. Noh. 2018. A review of POM research on outsourcing in supply chains: Implications for the Theory of the FirmProduction and Operations Management 27:7, 1177-1220
  • Section 2 provides a rigorous yet readable summary of the Theory of the Firm literature, suitable for teaching. A slightly edited version of Section 2, which can be used for teaching
• Anand, G., J.V. Gray. 2017. Strategy and Organization Research in Operations Management. Journal of Operations Management 53-56, 1-8
• Gray, J.V., G. Esenduran, J. Rungtusanatham, K. Skowronski. 2017. Why in the World Did They Reshore? Examining Small-to-Medium Sized Manufacturer Decisions Journal of Operations Management 49-51, 37-51
• Massimino, B., J.V. Gray, K.K. Boyer. 2017. The Effects of Agglomeration and National Property Rights on Digital Confidentiality Performance Production and Operations Management 26:1, 162-179
• Handley, S.M., J.V. Gray. 2015. Managing Quality in a Heterogeneous Contract Manufacturing Environment. Decision Sciences 44:6 1011-1048
• Gray, J.V., E. Siemsen and G. Vasudeva. 2015. Collocation Still Matters: Conformance Quality and the Interdependence of R&D and Manufacturing in the Pharmaceutical Industry. Management Science 61:11, 2760-2781
• Gray, J.V., S.M. Handley. 2015. Managing Contract Manufacturer Quality in the Presence of Performance Ambiguity. Journal of Operations Management 38, 41-55
• Gray, J.V., G. Anand, A.V. Roth. 2015. The Influence of ISO 9000 Certifications on Process Compliance.  Production and Operations Management 24:3, 369-382
• Gardner, J., K.K. Boyer, J.V. Gray. 2015. Operational and Strategic Information Processing: Complementing Healthcare IT Infrastructure Journal of Operations Management 33-34, 123-129
• Ivanova, A., J.V. Gray, K.K. Sinha. 2014. Towards a Unifying Theory of Management Standard Implementation: The Case of ISO 9001 and ISO 14001. International Journal of Operations and Production Management 34:10, 1269-1306
• Gray, J.V., and B. Massimino. 2014. The Effect of Language Differences and National Culture on Plant-Level Process Compliance Production and Operations Management 23:6, 1042-1056
• Handley, S.M., J.V. Gray. 2013. Inter-Organizational Quality Management: The Use of Contractual Incentives and Monitoring Mechanisms with Outsourced ManufacturingProduction and Operations Management 22:6, 1540-1556
• Gray, J.V., K. Skowronski, G. Esenduran, J. Rungtusanatham. 2013. The Reshoring Phenomenon: What Supply Chain Academics Ought to Know and Should Do Journal of Supply Chain Management 49:2, 27-33
• Anand, G., J.V. Gray, E. Siemsen. 2012. Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry Organization Science 23:6, 1700-1716
• Gray, J.V., A.V. Roth, M.J. Leiblein. 2011. Quality Risk in Offshore Manufacturing: Evidence from the Pharmaceutical Industry. Journal of Operations Management 29: 7-8, 737-752
• Gray, J.V., S.M. Handley. 2011. Managing Quality in Outsourced Production: Construct Development and Measurement Validation Quality Management Journal 18:2, 26-45
• Gray, J.V., A.V. Roth, B. Tomlin. 2009. The Influence of Cost and Quality Priorities on the Propensity to Outsource Production. Decision Sciences 40:4, 697-726
• Gray, J.V., B. Tomlin, A.V. Roth. 2009. Outsourcing to a Powerful Contract Manufacturer: The Effect of Learning-by-Doing. Production and Operations Management 18:5, 487-505
• Roth, A.V., M. Pullman, A.A. Tsay, J.V. Gray. 2008. Unraveling the Food Supply Chain: Strategic Insights from China and the 2007 Recalls Journal of Supply Chain Management 44:1, 22-39