John Gray

Professor of Operations
Associate Director, Center for Operational Excellence

Operations and Business Analytics


John Gray is a professor of operations. He joined Fisher after receiving his PhD from the Kenan-Flagler Business School at the University of North Carolina-Chapel Hill. Prior to pursuing his PhD, he worked for eight years in operations management at Procter & Gamble, receiving an MBA from Wake Forest University’s evening program during that time. He holds two undergraduate degrees from Dartmouth College and its Thayer School of Engineering.


Dr. Gray teaches/has taught an elective he created called Strategic Global Sourcing (at the Ph.D., Executive, MBA, and undergraduate levels) and Data Analysis (at the Ph.D., Executive, and MBA levels); he has won a college teaching award for each class. A student project from his elective led to a co-authored case (Scotts Miracle-Gro: The Spreader Sourcing Decision) that has been widely adopted.


Dr. Gray’s research has been published in top multi-disciplinary management journals, including Decision Sciences, Management Science and Organization Science; and top operations and supply chain journals, including the Journal of Operations Management, the Journal of Supply Chain Management, and Production and Operations Management. His research has received several awards, the Jack Meredith Best Paper award from the Journal of Operations Management and the Emerald Citations of Excellence award which recognizes the most impactful articles across a wide range of journals. Two of his papers were awarded the OM Division's Chan Hahn best paper award at the Academy of Management conference. Within Fisher, he was named to the inaugural class of Dean’s Faculty Fellows, a distinction he held from 2014-2017. He has also received substantial external funding, including being co-PI of a $1.7 million two-year contract with the FDA awarded from October 2019-September 2021.


In addition to service to his department and the university, he serves as a department editor for the Journal of Operations Management’s Public Policy Department and a senior editor for Production and Operations Management’s Industry Studies and Public Policy Department. Among his service to professional societies, he completed in August 2018 a five-year leadership role for the Academy of Management’s OSCM Division, receiving its Distinguished Service award in 2018. He is currently serving on the conference committee for the Industry Studies Association; a service that will culminate with his being chair for the 2023 conference. In 2020, he served as an invited volunteer for the Economic Policy committee of the Biden-Harris campaign.


  • Jack Meredith Best Paper Award, Journal of Operations Management, 2018

  • Distinguished Service to the Operations and Supply Chain Management Division, Academy of Management, 2018

  • Outstanding Senior Editor, Production and Operations Management, 2017

  • Outstanding Full-time Core MBA Faculty, 2015
  • OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2014
  • OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2012
  • Emerald Management Reviews Citations of Excellence Award, 2012
  • Fisher College of Business Pace Setter Research Award, 2011
  • Outstanding Working Professional MBA Elective Professor, 2010
  • Elwood S. Buffa Doctoral Dissertation Award, Decision Sciences Institute, 2007

Areas of Expertise

  • Antecedents and consequences of outsourcing, offshoring, and reshoring
  • The relationship between boundaries (organizational and geographic) and quality risk
  • Managing quality across organizational and geographic boundaries
  • Sustaining quality and safety performance over time

Areas of Expertise

Logistics/Supply Chain Management

  • Supply Chain Risk and Resilience
  • Supply Chain Management
  • Supply Chain Integration

Production/Operations Management

  • Behavioral Operations
  • Operations Strategy


  • PhD in Business Administration, Kenan-Flagler Business School, University of North Carolina at Chapel Hill
  • MBA, Babcock School of Graduate Management, Wake Forest University
  • BS in Engineering, Thayer School of Engineering, Dartmouth College
  • BA in Engineering Sciences, Dartmouth College



Working Papers



  • BUSOBA 4263 - Strategic Global Sourcing

    This course focuses on the strategic design and management of the global supply base. The course focuses on identifying and understanding risks and uncertainties related to make-buy, location, and on-going supplier management. Beyond that, it focuses on cross-functional decision-making under risk and uncertainty in this context. Prereq: 2320 (330), 2321 (331), 3230 (630), AcctMIS 2200 (211), and 2300 (212); and BusMHR 2291, 2292, or BusADM 499.01.

  • BUSOBA 7233 - Strategic Global Sourcing

    Focuses on major decisions related to global sourcing, starting with ownership (make-buy) and location (offshore-onshore). Among other topics, students explore fundamental trade-offs in sourcing organization, such as centralizing or decentralizing. Prereq: MBA 6231 and 6232, and enrollment in MBA, WPMBA, or MBLE program. Not open to students with credit for 837.

  • BUSOBA 8230 - Strategic Management of Operations I

    Doctoral research seminar: critical analysis of research studies in different areas of operations management; linking operations to the corporate strategy, dimensions of operations strategy. Prereq: Enrollment in BusAdm PhD program.

  • BUSOBA 8240 - Operations Method I

    Doctoral research seminar: critical analysis of philosophy of science, qualitative/case study research, survey-based research, research employing secondary data sources. Prereq: Enrollment in BusAdm PhD program.

  • BUSOBA 8242 - Operations Management Seminar Speaker Series

    Doctoral research seminar: Critical analysis of research in different areas of behavioral operations; practice in developing research questions and formulating hypotheses; presentation of original research of publishable quality. Prereq: Enrollment in BusAdm PhD program. Repeatable to a maximum of 3 cr hrs.