John Gray is an associate professor of operations. He joined Fisher after receiving his PhD from the Kenan-Flagler Business School at the University of North Carolina-Chapel Hill. Prior to pursuing his PhD, he worked for eight years in operations management at Procter & Gamble, receiving an MBA from Wake Forest University’s evening program during that time. He holds two undergraduate degrees from Dartmouth College and its Thayer School of Engineering.
Dr. Gray teaches Data Analysis (at the Ph.D., Executive, and MBA levels) and an elective he created called Global Sourcing (at the Ph.D., Executive, MBA, and undergraduate levels). The students awarded him “Outstanding Full-time MBA Core Faculty” for Data Analysis in 2015 and "Outstanding Working Professional MBA Elective Professor" for Global Sourcing in 2010. A student project from Global Sourcing led to a co-authored case (Scotts Miracle-Gro: The Spreader Sourcing Decision) that has been widely adopted.
Dr. Gray’s research has been published in top multi-disciplinary management journals, including Decision Sciences, Management Science and Organization Science; and top operations and supply chain journals, including the Journal of Operations Management, the Journal of Supply Chain Management, and Production and Operations Management. His research has received several awards. In 2018, one of his papers was awarded the Jack Meredith Best Paper award as the best paper published in the Journal of Operations Management during the calendar year 2017. In 2013, another paper on global food supply chains received the Emerald Citations of Excellence award, recognizing its impact. Two of his papers were awarded the OM Division's Chan Hahn best paper award at the Academy of Management conference (2012 and 2014). Within Fisher, he was named to the inaugural class of Dean’s Faculty Fellows, a distinction he held from 2014-2017. Among current projects, he is a member of a team developing pharmaceutical quality scorecards for the FDA as part of a major grant subaward received in December 2017.
In addition to service to his department and the university, he serves as a department editor for the Journal of Operations Management’s Strategy and Organization Department and a senior editor for Production and Operations Management’s Industry Studies and Public Policy Department (for which he was awarded Outstanding Senior Editor in 2017). Among his service to professional societies, he completed in August 2018 a five-year leadership role for the Academy of Management’s OSCM Division. For this service, in August 2018 he received the division's Distinguished Service award.
Jack Meredith Best Paper Award, Journal of Operations Management, 2018
Distinguished Service to the Operations and Supply Chain Management Division, Academy of Management, 2018
Outstanding Senior Editor, Production and Operations Management, 2017
- Outstanding Full-time Core MBA Faculty, 2015
- OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2014
- OM Division Chan Hahn Best Paper Award Winner, Academy of Management, 2012
- Emerald Management Reviews Citations of Excellence Award, 2012
- Fisher College of Business Pace Setter Research Award, 2011
- Outstanding Working Professional MBA Elective Professor, 2010
- Elwood S. Buffa Doctoral Dissertation Award, Decision Sciences Institute, 2007
Areas of Expertise
- Antecedents and consequences of outsourcing, offshoring, and reshoring
- The relationship between boundaries (organizational and geographic) and quality risk
- Managing quality across organizational and geographic boundaries
- Sustaining quality performance over time