Fisher Research and Insights
Forefront

February 3, 2021
WBNS-10TV
WBNS-10TV
Working women dropping in droves due to pandemic
A new study with ties to Ohio State details just how many working women are sacrificing their own careers to help with childcare during the pandemic. Associate Professor of Management and Human Resources Tracy Dumas discusses the disproportionality as well as ways employers can help accommodate employees who are responsible for childcare.

December 28, 2020
Supply and Demand Chain Executive
Supply and Demand Chain Executive
Supply chain resilience: Building an effective disaster management plan
Phil Renaud, executive director of the Risk Institute, writes that it is more important than ever that organizations pay attention to the business resilience needs of corporations facing severe weather-related risks.

December 21, 2020
Harvard Business Review
Harvard Business Review
Understanding envy: Facing professional envy
Envy is a natural human emotion, but it’s often misunderstood when it comes up at work. Professor of Management and Human Resources Tanya Menon discusses how drawing boundaries can help us handle competition, fear, and jealousy in our careers.

December 17, 2020
Forbes
Forbes
2020: The year human leaders stepped forward
Faceless, top-down leadership has become stale, fake and ineffective. 2020 is the year smart managers realized they needed to be human too. Research from Management and Human Resources professor Jasmine Hu shows how servant leadership can be a powerful tool in how managers lead.
November 13, 2020
Fisher College of Business
Fisher College of Business
Servant leadership amid a pandemic
As leaders navigate the workplace challenges that COVID-19 continues to present, Management and Human Resources Professor Jasmine Hu explores one style that effective managers can employ to help their teams cope and turn negative feelings into positive action.

November 10, 2020
strategy+business
strategy+business
Why you should apply design thinking to the employee experience
COVID-19 has forced changes in the way people work — and created a once-in-a-generation opportunity to increase engagement and productivity, write Tom Stewart, executive director of the National Center for the Middle Market.
November 1, 2020
Insider
Insider
Female college athletes from across the US say they've been bullied, manipulated, and psychologically abused by their coaches
In speaking with 17 former college athletes from 10 universities around the U.S. about their negative experiences with coaches, a pattern emerged of psychological and emotional abuse in women's sports. Ben Tepper, the Abramowitz Memorial Professor and chair of the Department of Management and Human Resources at Fisher College of Business, told Insider that college sports often provide "the perfect storm" of circumstances that can lead to abuse.

November 1, 2020
Medium
Medium
Why communicating your goals might be one of the best career decisions you can make
When we keep our goals to ourselves, we lack accountability. A study conducted by Howard Klein found that people showed a greater commitment to their goals and performance when they shared their goals with people of higher status.

October 29, 2020
The Ohio State University
The Ohio State University
How people would choose who gets scarce COVID-19 treatment
With the very real possibility of a second wave of COVID-19 cases spiking soon, research by Yunhui Huang, assistant professor of marketing, reveals the characteristics that individuals from around the world identified as taking priority for a hypothetical allocation of a life-saving ven

October 21, 2020
HR Dive
HR Dive
The right leader can ease COVID-19-induced stress, researchers say
Leaders who are attentive to employees' emotional needs and unite them around a common purpose could help reduce COVID-19-induced stress in the workplace, according to a study led by Associate Professor of Management and Human Resources Jasmine Hu. It concludes that "servant leadership" can even promote engagement.

October 12, 2020
The Ohio State University
The Ohio State University
Pandemic-related stress leads to less employee engagement
As COVID-19 cases surged this spring, the pandemic led some people more than others to ponder their own mortality. A new study in China and the United States suggests that these people were the ones who showed the highest levels of stress and the least engagement at work. But the research also uncovered a bright spot: The right kind of boss can make a positive difference.

September 8, 2020
Inside Higher Ed
Inside Higher Ed
Business school rankings could promote racial equity, but don't
Want to address systemic racism at business schools? Seven business school scholars, including Tanya Menon, professor of management and human resources at Fisher, suggest starting with MBA program rankings.

August 4, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: Personal commitments add value to the workplace
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tracy Dumas, associate professor of management and human resources, about how our personal and professional lives interface with one another.
July 21, 2020
msn
msn
How to apologize: The 6 steps of the perfect apology
What makes for a good apology? You have to mean it, sure. But there’s a narrative structure that a good apology should follow. Roy Lewicki, professor emeritus of management and human resources, is an expert in the art of negotiation as well as rebuilding trust. He’s spent years researching the ideal apology, and he’s broken it down the perfect apology into six components.

June 1, 2020
Supply Chain Quarterly
Supply Chain Quarterly
Let’s talk about race and the danger faced by black delivery drivers
As our reliance on delivery services increases amid a backdrop of unrest, Associate Professor of Logistics Terry Esper, a recognized expert in "last-mile" logistics, shares his thoughts and professional insights about the tough conversations and safety considerations necessary to protect black delivery drivers.

May 14, 2020
Max M. Fisher College of Business
Max M. Fisher College of Business
Worker safety negatively relates to organizational survival, study finds
As workplaces begin to re-open and safety jumps to the forefront, research by Fisher's John Gray and his colleagues shows that ensuring workplace safety doesn't necessarily equate to the long-term survival of a business. In fact, companies that provide safe workplaces are more likely to go out of business than those that do not.
May 8, 2020
Business News Daily
Business News Daily
Fun at work is good for culture
A study by Ray Noe, the Robert and Anne Hoyt Designated Professor of Management and Human Resources at Fisher, and his colleagues discovered a link between informal learning, which is a common way employees pick up new skills that improve their job performance, and having fun at work.

May 4, 2020
Medium
Medium
Selecting directors using machine learning
In principle, a company's board of directors reports to the shareholders and represents their interests. In practice, however, there is much variation in director quality and the extent to which they serve shareholders’ interests. A study by Isil Erel, the David A. Rismiller Chair in Finance, and Michael Weisbach, the Ralph Kurtz Chair in Finance, and a colleague shows how a 21st-century technology, machine learning, can help companies select higher quality directors.

April 15, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: Learned leadership
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tim Judge, executive director of the Fisher Leadership Initiative, to discuss leadership knowledge in a world where we are looking in all the wrong places.

April 3, 2020
The Muse
The Muse
Nine steps to building (and leading) a successful team
From managing a new team or trying to motivate your crew to get them over the finish line, Fisher's Jasmine Hu shares insights into nine essential steps to building and leading a great team.

March 24, 2020
American Marketing Association
American Marketing Association
Why you should say "thank you" and not "sorry" after most service failures
Two simple words can save the customer experience after a service failure -- and surprisingly they're not "I'm sorry." Xiaoyan Deng, assistant professor of marketing and logistics, and her colleagues find that saying "thank you" after a breakdown in service is more effective at restoring consumer satisfaction.

February 3, 2020
Medium
Medium
A trick to being more assertive
How assertive should you be? Research by Fisher's Jasmine Hu showed that informal leaders were more liked and respected when they had “a moderate amount of assertiveness and warmth.”

January 29, 2020
Max M. Fisher College of Business
Max M. Fisher College of Business
Can hospitals improve the delivery of care through better patient experience?
The proliferation of Offices of Patient Experience at some of the nation’s top facilities and leading healthcare networks is designed to improve delivery of care and patient outcomes. But do these offices actually improve patient experience? Are there certain conditions that make these offices more important in some hospital settings, and less so in others? Research by Fisher's Elliot Bendoly, Aravind Chandrasekaran and a colleague provide some answers.

January 21, 2020
Fisher College of Business
Fisher College of Business
There's a Better Way Podcast: Organizational wellness
As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dr. Bernadette Melnyk, vice president for health promotion, university chief wellness officer, and professor and dean of the College of Nursing at The Ohio State University, to discuss prioritizing health and wellness within an organization.

January 20, 2020
Medium
Medium
Step into discomfort
Tanya Menon urges us in her TED Talk to change our “habitual daily footpath,” which exposes us to the same daily physical environments, people and ideas.” A loss of efficiency and convenience will likely mean a gain of diversity. “A simple change in planning, a huge difference in the traffic of people and the accidental bumps in the [social] network,” she explains.