As part of the “There’s a Better Way” podcast, Elliot Bendoly, distinguished professor of management sciences at Fisher, sits down to harmonize the tension between structured and creative approaches to give managers a framework for high-performance problem solving.

Free shipping, one-hour delivery and pick-up in store, are all phrases consumers are seeing more and more. As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dr. Terry Esper, associate professor of logistics at The Ohio State University, to discuss the recent changes to the field and how it's affecting the way we go about our every day lives.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Billy Taylor, global head of diversity and inclusion at Goodyear, to discuss the cliché that “culture eats strategy for breakfast” and to argue for why culture actually controls strategy, and how converting a company’s “my way” into “our way” leads to operational success.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Katie Anderson, a lean consultant, who has studied the origin of Lean first-hand while living in Japan. Katie sat down with Aravind to discuss the differences in Lean across cultures, and how understanding the Lean origins can be beneficial when incorporating process improvement.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dr. John Toussaint, executive chairman of Catalysis Inc., to discuss his work with over 221 health systems and the variety of situations he’s come across, and the type of leadership necessary to create change.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dan Markovitz, an accomplished author, speaker and consultant who focuses on building lean organizations.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Guru Vasudeva, senior vice president and chief information officer of program and application services at Nationwide Mutual Insurance, to discuss how

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Bill Marras, executive director and scientific director of the Spine Research Institute, about the lack of understanding of the definitive cause of p

Associate Professor of Operations Aravind Chandrasekaran and Fisher's Six Sigma offerings and were recognized as being noteworthy among other programs.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Bethany Melitz, director of lean for the City of Detroit, about her her team is making a big impact from everything to road conditions to job placement.

Small businesses have been drawn to manufacturing overseas for the same reasons as Fortune 500 companies: Labor costs are lower than in the U.S. But there are downsides and complications to making goods overseas, said Professor of Operations John Gray: “It’s a vexing problem for anyone, but being small and offshore makes it harder.”

As part of the "There's a Better Way" podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tanya Menon, associate professor of management and human resources at Fisher, about team building, micro- vs.

How do organizations remain committed to continuous improvement when the leader who championed lean strategies leaves? Researching within the health care industry, Aravind Chandrasekaran and John Toussaint identify a set of practices that can stop this backsliding and sustain a culture of continuous improvement after such departures.

As part of the "There's a Better Way" podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Ellis Jones (MBOE '15), senior director of global environment, health, safety and sustainability for Goodyear,  to discuss strategy deployment and ho

What seemed like a clear-cut research project on the “secret sauce” behind the greatest teams in sports history has evolved into a multi-year endeavor and bestselling book for Sam Walker, a Wall Street Journal columnist and one-time editor. Walker, who served as the kickoff keynote at The Ohio State University Center for Operational Excellence’s seventh-annual Leading Through Excellence summit, talked about the biggest takeaways from his book – and where the project is taking him next. 

Each year, The Ohio State University Center for Operational Excellence brings together hundreds of process improvement leaders from across the country for a deep dive into leadership and problem-solving best practices at its Leading Through Excellence summit. Check out photos from the center's seventh summit this past April.

As part of the "There's a Better Way" podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dr. David Rushlow, chief medical officer at Mayo Health Systems Southwest Wisconsin region and MBOE alumnus, about how adding 5-10 minute daily care team huddles has proven to be incredibly effective in improving performance in patient safety, quality and satisfaction.

As part of the "There's a Better Way" podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Thomas Goldsby, professor of logistics and the Harry T. Mangurian Jr. Foundation Professor in Business at Fisher, about the retail revolution and how retailers aren't able to survive if they're not willing to adapt to new consumer demands.

As part of the "There's a Better Way" podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Dr. Susan Moffatt-Bruce (MBOE '11, EMBA '16), executive director of University Hospital and professor of surgery. She shares her journey from clinician to senior-level administrator, and her advice to others who are looking to grow as an individual and as a leader.