Operational Excellence Research

Executive Education at Ohio State has but a single mission: To help companies grow by helping to grow their people.

We achieve this by partnering with companies to reveal and understand what will drive their growth. Then, we collaborate to create learning experiences that are not just informative, they are transformative.

We leverage the top-ranked faculty of Ohio State, and faculty from partner universities, to teach in our programs. Beyond teaching the concepts and tools, we ensure participants’ ability to apply that learning to impact their business with confidence and creativity.

We also utilize the learning that we gain from these interactions with companies and professionals to fuel our ongoing academic research, so that we continually offer the latest learning, with the greatest impact.

See below for recent articles highlighting faculty research:

• Role of in-hospital care quality in reducing anxiety and readmissions of kidney transplant recipients
• Collaboration between service professionals during the delivery of health care: Evidence from a multiple-case study in U.S. hospitals
• Design and implementation of standard work on care delivery performance: A quasi-experimental investigation
• The impact of combining conformance and experiential quality on hospitals' readmissions and cost performance
• Defining and developing measures of lean production
• Managing R&D project shifts in high-tech organizations: A multi-method study