Nationwide Center for Advanced Customer Insights

Research Team

Dr. Josh Mills is a leader and a lifelong learner with a solid track record of experience developing and leading high-impact initiatives in the realm of data science & analytics at a Fortune 100 company. I've built or led model building and segmentation efforts supporting multiple lines of business in the insurance industry (e.g. Personal Lines, Financial Products, Worker's Comp, Excess & Surplus) as well as efforts supporting Marketing (e.g. Marketing Mix Modeling).

In addition, I'm currently leading a multi-year change management effort involving several cross-functional working teams, as we roll out a new end-to-end model build and deployment infrastructure. A large part of this effort involves development of associate-led hands-on training session for audiences of 100+ data scientists, data engineers, and actuaries. I've also played a major role in gaining alignment on key infrastructure design decisions.

My proudest achievement is the development and expansion of our department internship program, which, over a period of six years, has brought in over 50 interns from multiple disciplines and from across the country, from over 100 top-tier universities. Many of these interns became full-time employees with us and eventually became leaders in their own right. I played a major role in designing the recruitment, interviewing, and onboarding processes for the program and worked continuously to adapt the program to changing times.

I also play a large role in our department's hiring and onboarding processes, working with leadership and Human Resources to evolve our practices and processes to meet the changing needs of our department and a rapidly changing marketplace.

I believe in the concept of servant leadership, and I seek to empower and motivate others to embrace the concept of being lifelong learners and capitalize on their towering strengths to drive business value.

In the future, I want to take on progressively more challenging opportunities that will enable me to play a more strategic role in the realm of data & analytics, particularly in the areas of end-to-end modeling and deployment infrastructure, talent planning, and change management.I am a leader and a lifelong learner with a solid track record of experience developing and leading high-impact initiatives in the realm of data science & analytics at a Fortune 100 company. I've built or led model building and segmentation efforts supporting multiple lines of business in the insurance industry (e.g. Personal Lines, Financial Products, Worker's Comp, Excess & Surplus) as well as efforts supporting Marketing (e.g. Marketing Mix Modeling). In addition, I'm currently leading a multi-year change management effort involving several cross-functional working teams, as we roll out a new end-to-end model build and deployment infrastructure. A large part of this effort involves development of associate-led hands-on training session for audiences of 100+ data scientists, data engineers, and actuaries. I've also played a major role in gaining alignment on key infrastructure design decisions. My proudest achievement is the development and expansion of our department internship program, which, over a period of six years, has brought in over 50 interns from multiple disciplines and from across the country, from over 100 top-tier universities. Many of these interns became full-time employees with us and eventually became leaders in their own right. I played a major role in designing the recruitment, interviewing, and onboarding processes for the program and worked continuously to adapt the program to changing times. I also play a large role in our department's hiring and onboarding processes, working with leadership and Human Resources to evolve our practices and processes to meet the changing needs of our department and a rapidly changing marketplace. I believe in the concept of servant leadership, and I seek to empower and motivate others to embrace the concept of being lifelong learners and capitalize on their towering strengths to drive business value. In the future, I want to take on progressively more challenging opportunities that will enable me to play a more strategic role in the realm of data & analytics, particularly in the areas of end-to-end modeling and deployment infrastructure, talent planning, and change management.