COE Summit 2020| April 7-9
Tours & Workshops

  • Good to know
    • Workshops and tours take place Tuesday, April 7, and include a catered lunch at the Fawcett Center or off-site.
    • All sessions are offered during the summit registration process on a first-come, first-serve basis. Each session has two waitlist slots available should it reach capacity.
    • All tours depart from and return to the Fawcett Center.
    • Pricing listed below for sessions includes the early bird discounts (rates will increase after January 1st) but does not include group discounts.
    • You must register for the Wednesday-Thursday summit programming to register for one of these sessions - COE does not allow Tuesday-only registration.
  • Pricing
    • Pricing listed below for sessions is early bird rates; prices will increase on January 1st. These rates do not include group discounts (additional 5-10% off).
    • You must register for the Wednesday-Thursday summit programming to register for one of these sessions - COE does not allow Tuesday-only registration.
    Event Member rate Non-member rate
    Half-day tour $113 $158
    Half-day workshop $315 $450
    All-day workshop $450 $653

Tours (note: all tours are half-day)

  • Abbott Nutrition - FULL

    We apologize; this session has reached capacity.

    Abbott is a global, broad-based health care company devoted to the discovery, development, manufacture and marketing of pharmaceuticals and medical products, including nutritionals, devices and diagnostics. For more than 85 years, Abbott Nutrition has been developing and marketing science-based pediatric and adult nutritional products to support the growth, health and well-being of people all over the world. Globally recognized brands include Similac, PediaSure, and Ensure.

    On this two-stop tour, attendees will get a behind-the-scenes look at both Abbott Nutrition’s production and distribution facilities in Columbus. Get an inside look at how they are producing and distributing safe, high-quality products while continually focusing efficiency in production, packaging, and distribution through visual management and automation.

    Go to Gemba as you follow the product flow: from mixing and processing to sterilization and filling and finally to packaging, storage, and shipping.

    Note: For this tour, no makeup, jewelry, nail polish, perfume/cologne, or open-toed shoes.

  • Beauty Park

    Consumer brands today have more pressure than ever to pivot quickly on customer demand and feedback — but that requires a network of supply chain partners that can keep up the pace. Central Ohio is home to a one-of-a-kind supply chain partnership that’s doing just that for some of the world’s biggest health and beauty brands at New Albany’s Personal Care and Beauty Innovation Campus. Here, products travel through the supply chain, from concept to creation, packaging and distribution, in the course of a few miles, taking a once-global process hyperlocal.

    On this two-stop tour, attendees will visit the campus’ founding tenant, packaging assembler Accel Inc., and hear the story of the unique collaborative setup from Co-CEO David Abraham before walking the floor. The tour then heads around the corner to anodized aluminum packaging maker Anomatic Corp. to tour the operation, including examples of lean tool and behavior deployment.

    Across both sites, the tour will focus on …

    • How companies in the tightly knit campus community leverage proximity to drive innovation, taking time to market from weeks and months to days;
    • How Accel and Anomatic are responding to shifting workforce dynamics to facilitate a diverse and inclusive culture for their employees; and
    • How they’re exploring new avenues to grow their own businesses in the competitive and fast-moving personal care and beauty market.
  • BrewDog - FULL

    We apologize; this session has reached capacity.

    Columbus is a craft beer town, with more than 40 breweries spread across the central Ohio area, according to the Ohio Craft Brew Association. That includes BrewDog, a multinational brewery and pub chain that produces bottled and can beers distributed around the world. With one of their four breweries located in Columbus, Ohio, BrewDog’s supply chain is a complex business process that includes the flow of information and material across several countries. They interact with a variety of suppliers who provide a wide range of products and services for their operations, including raw materials, energy, logistics, packaging, maintenance and repairs, services and capital goods. And the end result – their beer – is put through extensive quality testing and tasting panels.

    In this tour and team-building activity, get a look inside BrewDog – starting with their production facility, which produces all of the BrewDog beer sold in the United States. The walking tour of the operation will give you an overview of the craft brewing process and the little-known snippets of BrewDog history and how they got to where they are today.

    Due to expected demand for this tour, we ask that companies please try to limit group sign-ups to no more than five per company.

  • Columbus Regional Airport - FULL

    We apologize; this session has reached capacity.

    As the Columbus region grows as a hot spot for living and working, it’s presenting new challenges for John Glenn Columbus International Airport, where passenger traffic has jumped nearly 20 percent in a half-decade. Leaders at the airport have responded by implementing a number of improvements – to everything from baggage flow and air traffic management – designed to create a safe, positive, and efficient customer experience.

    This tour takes attendees behind the scenes at John Glenn Columbus, where the following will be featured:

    • Innovations in baggage screening and handling that have streamlined flow from desk to departure
    • The behind-the-scenes processing operation, where 5S principles have been implemented to reduce transportation waste and cut lead time
    • Applications of visual management principles that better direct operations and maintenance staff to problems (bags in need of additional screening, luggage jams)
    • The airport control tower, where technological innovations are meeting new federal requirements. On this section of the tour, employees also will share insights on their processes and how they collaborate.

    This wide-ranging tour also will include a discussion of the airport’s recent growth and its future expansion prospects.

    Note: Due to airport restrictions, tour attendees must be US citizens.

  • Hikma Pharmaceuticals

    Hikma, formerly West-Ward Columbus Pharmaceuticals, is one of the top generic prescription medication makers in the U.S. and has been deploying lean tools and behaviors to improve quality and lower costs for years. But because Hikma operates in a high-product-mix environment with multiple market segments, traditional lean tools aren’t always a one-size-fits-all proposition and must be adapted.

    On this tour, go inside Hikma’s state-of-the-art, 1 million-square-foot manufacturing facility to see how the organization is leveraging lean to remain competitive, adapt to the rising cost of goods, and meet stringent regulatory standards. This walking tour will focus on lean deployment areas including:

    • Visual management;
    • Product flow efficiency;
    • Standard work; and
    • Putting front-line employees’ improvement ideas into action.
  • Honda - FULL

    We apologize; this session has reached capacity.

    Since the very first Honda Accord rolled off the assembly line in 1982, Honda has been successfully manufacturing thousands of automotive vehicles of different makes and models for customers in over 100 countries around the word.  This guided tour of the auto plant allows you to learn about Honda’s heritage and see Honda’s manufacturing firsthand. They’re known for building cars as safe as possible, and that begins with emphasizing workplace safety, efficiency, and lean manufacturing at every stage of the production. As you walk the millions of square feet that make up the facility, learn about how Honda’s engineers work closely with manufacturing associates so they can understand each area and design parts that make new models safer to build.

    This auto plant tour offers a rare look into the inner workings of one of the most integrated and flexible auto plants in North America, from stamping and welding to painting and assembly – and including the company's state-of-the-art Technical Development Center. Learn about Honda’s energy efficiency and sustainability efforts, structural changes to better accommodate assembly, automated painting, reduction in emissions, and visual management. We guarantee you’ll never look at a Honda the same way.

    Note: The Auto Plant tour is physically demanding and includes a fast-paced, one-hour walking tour (approx. 1.5 miles) and may include stairs.  Please wear comfortable walking shoes and they must cover the foot and heel.  Sandals, open-toe or open-back shoes are prohibited. Adults will need a government issued photo identification (driver’s license, passport, etc.) for check-in upon arrival.

  • Huntington Bank - Gateway Center

    This tour will take place in Huntington’s new operations center – an innovative, revamped former Meijer store on Columbus’ north side – for the chance to learn about the Columbus-based company’s continuous improvement journey.  This tour will examine components of a wide-ranging operational excellence transformation rounding out its sixth year at the Columbus-based bank, a stalwart among Midwestern financial institutions with more than $100 billion in assets. 

     In addition to a walking tour of the 212,000 square foot building suited for back-office operations, learn about Huntington’s commitment to:

    •  Utilizing continuous improvement to maintain superior customer service;
    • Helping colleagues problem solve on a day-to-day basis;
    • Driving more efficiencies across the enterprise using lean practices; and
    • Enhancing daily processes with Robotic Process Automation (RPA)
  • The Ohio State University - Athletics

    Walk the sidelines where Woody once roamed, Archie made history,’ and where the Buckeyes have battled since 1922. Experience the Yassenoff Recruit Center filled with pictures of current and former Buckeye greats. Travel up to one of the nation's largest collegiate press boxes, where over 400 media personnel and staff are seated for games. See the Club level and view the field from one of the 81 suites. And more!

    This unique tour of "the Horseshoe" isn’t just about Buckeye pride, but a greater understanding of what goes on behind the scenes to make game day possible. Learn about everything from the project to improve high density wireless connectivity (and the 47 miles of copper and fiber wire pulled and over 4,000 antennas installed throughout the stadium) and changes to snack and beverage lines for increased efficiency to ticketing changes for faster admission and the information technology and infrastructure that supports the press.

  • Abercrombie & Fitch

    The Abercrombie & Fitch Co. retail Distribution Center (DC) is located on A&F Co.’s Global Home Office campus in New Albany, OH. The facility was built in 2001 and contains more than one million square feet of operating space. The DC distributes merchandise across all A&F Co.’s brands -  Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks -  to its entire North American store network, and also transfers products to A&F Co.’s Direct to Consumer Fulfillment centers in the U.S. and abroad.  The tour is designed to give you an overview of the life of an item, from the time it is received into the building until it is packed and shipped out to one of our North American stores.  You will get to walk through the DC and see the flow through the building and the various types of automation used to move the product from New Albany through the Store/DC network.

Half-Day Workshops

  • Coaching for Results: Key Skills for Effective Coaching

    Every leader has two jobs: get results and develop your people. Effective coaching skills are essential for developing people. Coaching involves the development of your people through supporting, respecting, and encouraging their ideas and viewpoints. During this session, you will develop the skills you need to influence the behavior and thinking of your people.

    This breakout session explores the key practices of coaching and uses hands-on exercises so you can experience and learn effective coaching. These skills can be used the day you are back on the job - which means your people can start to benefit from being coached! They include:

    • What does a coach really do?
    • The 3 capabilities
    • Mindfulness techniques and great coaching
    • The coaching conversation: leveraging open-ended questions
    • Coaching challenges pitfalls, setbacks, and common mistakes
    • Sharpening the Saw - Personal Development Tools
    • Your Next Steps

    By attending, you will clarify your understanding and ability to be an effective coach, practice the skills you need to improve your coaching effectiveness, and return to work with a recharged attitude towards coaching.

    About the Speaker: Mike Orzen

    As president of Mike Orzen & Associates, Inc., Mike’s passion for continual improvement and effective Enterprise Excellence methodologies help clients build a healthy organizational culture that prioritizes respectfully engaging people, improving business process capability through enabling people, and leveraging information technology to drive a culture of operational excellence.

    With a consulting and coaching career spanning more than 20 years, Mike Orzen has collected a unique blend of Lean, Six Sigma, Finance, IT, and Operations insights that he uses to help organizations in their pursuit of Enterprise Excellence. His personable approach and people-first philosophy has inspired leaders and empowered workforces to successfully apply Leadership, Lean, and Enterprise Excellence practices in many complex work environments.

    Mike Orzen is coauthor of the award-winning book “Lean IT: Enabling and Sustaining Your Lean Enterprise.” The principles of the book extend far beyond Information Technology (IT) and apply to all aspects of business, particularly the support functions of any organization.

    Mike Orzen holds degrees from Stanford University and the University of Oregon, as well as certifications in Management Accounting, Production and Inventory Control, Project Management, Six Sigma, ITIL, and Agile. Mike Orzen is also a recipient of the Shingo Prize for Operational Excellence Research and Professional Publication Award, a faculty member of the Lean Enterprise Institute (LEI), an associate of GBMP, a licensed affiliate of the Shingo Institute, and a certified Shingo facilitator and assessor. He is also an advisor and instructor with ThedaCare’s Healthcare Value Network, as well as a coach and adjunct professor with Ohio State University’s Master of Business in Operation Excellence program.

  • Leveraging the Emotion/Data Balance

    Whether you’re developing a team member, department or company goal, what the plan looks like to accomplish it is important.  So is, as the champion of the initiative, how you will achieve it through team effectiveness.  As the leader of such endeavors, balancing the data (the “what”) with emotion (the “how”) can often serve as the secret strategy to consistently ensuring execution matches expectations.

    With over 25 years in working with leadership teams at all levels of the organization, I’ve developed a program based on strategy and practical application to support individuals in leading their teams through data and emotional balance.  During this highly interactive session we’ll discuss best practices when it comes to gathering data and being honest about what we know, what we should know and when to lean on others along with completing an abbreviated behavioral assessment to gain insights on those profiles we work best with and those we may need to “stretch” our own tendencies for better alignment and commitment from the team.

    • Best practices and practical tips on evaluating the data you know, the data you should know and how to solicit from others to develop a complete and objective picture to make decisions, set a plan and prioritize tactics.
    • A comprehensive overview of your own behavioral profile and an understanding of those profiles that leverage your strengths or may require you to stretch to influence others.
    • A Personal Action Plan that will enable you to put leadership insights and opportunities you’ve identified for yourself to work back at the office.

    About the Speaker: Colleen Neise

    Since 2011 Colleen and her business partner Vicki Pero have worked with organizations in the public and private sector to achieve financial and intrinsic goals through the performance of their people. Colleen is specifically responsible for blending industry best practices with each client’s unique culture, mission and vision to develop and implement practical solutions in the areas of strategic planning, team effectiveness and leadership development.

    A veteran of the parking industry, Colleen had the opportunity to play a primary role in establishing the industry’s first gender diversity professional association, Women In Parking in 2012 and served as its founding Chair through 2016. Through her consulting and volunteerism, Colleen is widely known as a thought leaders across the industry in this space. Colleen’s understanding of what makes a business tick comes from her 25 years of experience in back office support and administration, and her insatiable curiosity about superior business. 

    Colleen assesses strategies for organizational growth, HR practices, and employee development. Rarely do consultants see the trajectory and impact of a company, as well as drive change from the ground up—but Colleen does. She investigates and leads all levels of an organization to deliver financial results. Colleen was the founding Chairperson for Women In Parking and volunteers for several professional association initiatives, including International Parking Institute’s Annual Leadership Summit and sponsoring the 2019 Parking Industry Exposition Leadership Educational Track.

  • Approachable Leadership

    Approachable leaders see measurable improvements in employee engagement, supervisor satisfaction, frequency of "organizational citizenship behaviors" or discretionary effort, cooperation, lower employee turnover, reduced work-related stress, and increased innovation and "grit" (willingness to muscle through changes) in the workplace.

    The Approachable Leadership workshop delivers measurable positive impact on leaders’ behavior. This benefits organizations looking for to improve in key business outcomes like more cooperation, increased above-and beyond effort from employees, increased innovation and lower turnover. Using content that is research-based, high-impact, and provides simple principles leaders can act on the moment they leave the training, this workshop is entertaining, inspirational, and impactful. Participants will see examples of how unapproachable leaders have caused devastating consequences and will learn to use several simple tools that will transform them into more approachable leaders and develop better leadership habits develop using a number of self-led, follow-up activities that reinforce key lessons. Through participation in this workshop, leaders have the opportunity to significantly improve their approachability and increase the frequency of positive interactions with others and their direct reports. Additionally, the approachability tools provide leaders unlimited opportunities to improve work processes, increase efficiencies, and reduce friction and frustration in the workplace.

    About the Speaker: Phil Wilson

    Labor and Positive Employee Relations Expert: Phillip B. Wilson, President of Labor Relations Institute and the founder of Approachable Leadership. He is a national expert on leadership, labor relations, and creating positive workplaces. He is regularly featured in the business media including Fox Business, Bloomberg News, HR Magazine, and the New York Times.

    Author and Speaker: Phil is the author of more than a dozen books and publications, including his most recent The Approachability Playbook: 3 Essential Habits for Thriving Leaders and Teams and Left of Boom: Putting Proactive Engagement to Work (which reached #2 on Amazon’s Hot HR Books list). Wilson is also a highly regarded keynote speaker, delivering keynotes, workshops and webinars regularly for audiences and companies across North America. His publications and speeches cover a wide range of labor, employee relations and leadership topics for both represented and union-free organizations.

    Labor Attorney: Phil practiced labor and employment law in Chicago after earning his J.D. from University of Michigan Law School and remains licensed in the State of Illinois. He remains active in the American Bar Association’s Labor and Employment Law Section.

    Leadership Expert: Phil is a recognized thought leader on labor, positive employee relations, and leadership topics. He serves on the Society of Human Resources special Labor Expertise Panel, the US Chamber of Commerce Labor Relations Committee, and the Consultant’s Advisory Committee for CUE. Phil has been called on multiple occasions to testify before Congress as an expert on union financial reporting and labor law reform.

    Labor Relations Institute, Inc.: LRI is a full-service labor and employee relations consulting firm dedicated to helping businesses sustain direct relationships with employees and avoid union intervention. Our mission is to improve the lives of millions of working people by teaching their leaders how to cultivate trust and collaboration in the workplace.

  • Agile Troubleshooting in Lean

    Digital transformation and new technologies present organizations with a need to prepare themselves for collaborative, cross-functional troubleshooting. Knowledge based troubleshooting is being more and more replaced by the need for systematic troubleshooting. Creating and maintaining FLOW is critical. Experiential learning solutions provide gamification elements and an interactive platform to facilitate learning – featuring robotics in learning scenarios to:

    • Establish a 5 Step approach to ensure “Troubleshooting FLOW”
    • Demonstrate effective ways to reduce downtime and how to avoid unnecessary action
    • Improve First Time-Fix Rate
    • Improve documentation and Knowledge sharing
    • Bring systematic troubleshooting principles to the production floor

    By attending this 4 hour interactive demo, you will experience the challenges of dealing with a new technology and learn how systematic troubleshooting can be broken down into 5 steps. Understand how critical concepts like common language, agile ways of troubleshooting and FLOW can be applied to establish value and prevent waste of time, spare parts and money.

    About the Speaker: Michael Barna

    Michael Barna supports Kepner-Tregoe client projects by facilitating programs to develop key capabilities, most notably through KT workshops for Project Management and Problem Solving & Decision Making. Michael’s focus will be to both create total skill awareness and enable productive skill transfer to new KT learners. He will also assist in facilitating the application of these skills to achieve organizational results.

    Michael arrived at KT following an 8-year career in retail at General Nutrition Centers, Inc. (GNC). In his most recent position at GNC, as a Regional Sales Director, Michael supervised the sales and operations of 26 corporate stores across Central NJ, in a market that generated more than $12 Million annually in revenue. Prior to his time as a Regional Sales Director, Michael individually managed four GNC stores in the Greater Philadelphia Area and was consistently top-ranked in his District for sales and service excellence.

    Michael holds a Bachelor’s of Science in Accountancy, as well as a Minor in Spanish Language, from Saint Joseph’s University.

  • Good to Go: Improve Performance with Process Prototyping

    “Fail fast, fail often” is a common mantra of digitally disruptive businesses which can be easily misunderstood.  Failing frequently can be very expensive, not to mention very chaotic. And why accept failure with live customers if it can be avoided?  A better objective is to “fail fast” in a virtual world, not the real world - to learn through rapid iteration - and to test, adjust, and redo before committing resources to a new process that touches customers.  Virtual prototyping provides a powerful design tool to mitigate potential failures before the first live pilot.

    Workshop participants will have the unique opportunity to use process modeling software to build and test a new process against a range of demand and variation, and then experiment with various failure modes before they happen. This is not a master class in simulation, it is intended for those who want to explore a new idea.

    Please note: Participants must bring their laptops to this session in order to fully participate.

    About the Speaker: William Hathaway

    William Hathaway is CEO and founder of MoreSteam, which was launched in Feb. of 2000 as an internet-based process improvement technology platform. Prior to creating MoreSteam, Bill was a commercial lender for several years, then spent 13 years in manufacturing, quality, and operations management. Bill spent 10 years of his career at Ford Motor Co., then held executive level operations positions with Raytheon at Amana Home Appliances, and with Mansfield Plumbing Products. Bill earned an undergraduate finance degree from the University of Notre Dame, and graduate degree in business finance and operations from Northwestern University’s Kellogg Graduate School of Management.

  • Negotiate Anything: Finding Confidence in Conflict - FULL

    We apologize; this session has reached capacity.

    According to Kwame Christian of the American Negotiation Institute, the best things in life lie on the other side of difficult conversations. Developing these critical skills will help you to get what you deserve without jeopardizing relationships. Kwame Christian crafted this popular and highly rated program after years of surveying and teaching hundreds of our podcast listeners around the world, creating an incredibly popular program that speaks directly to the needs of the modern business professional.

    Specifically, you’ll learn how to:

    • manage conflict effectively;
    • build trust; 
    • persuade someone who has more leverage, power, or authority;
    • have difficult conversations without giving in to threats and aggression;
    • manage your own emotions and the emotions of others;
    • leverage your understanding of psychology to maximize persuasion, performance, and outcomes; and
    • understand the underlying wants and needs of the other party.

    You’ll also have the opportunity to practice in realistic simulations. This will help you overcome the fear, frustration, and anxiety associated with difficult conversations. You’ll learn what to say, when to say it, and how to say it for maximum impact.

    About the Speaker: Kwame Christian

    Kwame is a business lawyer and the Director of the American Negotiation Institute. In this role, he conducts live negotiation and conflict resolution training sessions for organizations. Kwame’s Tedx Talk, Finding Confidence in Conflict, was viewed over 24,000 times in less than 24 hours and was the most popular Tedx Talk on conflict of 2017. He hosts the podcast Negotiate Anything, where he interviews successful professionals and shares powerful persuasion techniques. With over 200,000 downloads and listeners in 140 countries, it is the top-ranked negotiation and dispute-resolution podcast in the nation. Kwame is the proud husband of Dr. Whitney Christian and the father of Kai Christian.

  • Powerful, Practical Steps to Innovation Breakthrough - FULL

    We apologize; this session has reached capacity.

    We are experiencing unprecedented levels of change that can obsolete decades old businesses almost overnight. As a business leader, how do you navigate, make sense of and ultimately harness seemingly disconnected trends and technological advances to grow your business? In this workshop, you will explore practical tools to help your business thrive (not just survive) in these times of unprecedented change. 

    About the Speaker: Tracy Stephens

    After her 32 years leading innovation (28 of those in the worlds largest consumer goods company – P&G), Tracy Stephens has spent the last few years helping various corporate multinationals, start ups and academia navigate these turbulent times of change. She will share her 5 “go to” steps that consistently unlock big, business building ideas no mater how complex or global the challenge. By the end of the workshop, attendees will have 5 simple steps that are immediately applicable to every business. Importantly, these steps will help demystify innovation jargon (“Jobs to be Done”, “Design Thinking”, “Lean Innovation”, “Blue Oceans” etc.) by putting the best of all of these techniques into the context of real life, practical day to day work.

    Tracy Stephens is a former P&G executive with an extensive track record of innovation development experience on dozens of global and North America projects across multiple businesses. Twenty eight of her 32 years of experience were spent in P&G (Fortune 50, worlds largest FMCG), with more recent experiences consulting with additional corporate multinationals, start-ups and academia. Tracy has a consistent track record of tackling the toughest innovation challenges, and has a passion for brand, concept and product development. She relishes the challenge of navigating the ‘fuzzy front end’ of innovation to turn the complex or unknown into strategy and physical product offerings. She is also a natural leader with the ability to spot opportunities, trends and connections others don’t see. She has extensive experience in global markets (US, China, Brazil, Russia, UK, Japan, Mexico, Turkey etc.). She is also listed as inventor on numerous Patents.

  • Daily Management Systems - FULL

    We apologize; this session is at capacity.

    A large percentage of companies implementing a Lean Transformation in any form see a gain in performance early-on yet always struggle in sustaining. Critical to sustaining the gains is the simultaneous implementation of a robust and structured Daily Management System. With Brijesh (BK) Malhotra's decades of consulting experience, BK will explore Daily Management Systems, the concept of building talent and leadership through all levels of the organization to drive sustainable improvement and create an environment where empowered and trained associates are fully engaged, and improvements are made as part of daily work.

    You will learn about the key building blocks of a Daily Management Systems including dedicated line/area leadership, standard work systems, and structured daily communication and foundational leadership routines like leader standard work and Gemba walks. With a combination of presentation, simulation, and case study, attendees' key learning outcomes will include:

    • How to build effective Daily Management Systems across your plant / organization
    • Leaders as coaches – how leaders can effectively build organizational capability at all levels of the organization
    • The direct connection between Daily Management, employee engagement, efficiency
    • Leadership routines, boards, visuals, Gemba walks, accountability, metrics, etc.
    • A plan for kick-starting Daily Management in their own organizations, critical areas or reinvigorating existing efforts which have not been highly effective


    About the Speaker: BK Malhotra

    BK Malhotra is a Senior Management Consultant with Productivity Inc., a leading international consulting and education firm that delivers top-line growth and bottom-line improvement solutions throughout the Global 1000.  Mr. Malhotra has over 20 years’ experience in planning, implementing and managing work place programs and management initiatives at the corporate, SBU and plant level of leading multi-national companies, and in a wide-spectrum of situations with medium and small companies.  BK’s experience includes both the technical and social development needed for successful, long-term change.  He understands the importance of developing people and driving change management through core KPIs to achieve sustainable improvement. 

Workshops (Full-day)

  • The Fundamentals of Lean

    Just dipping your toe into lean? Looking to refresh your knowledge on the basics as you prepare to teach others in your organization? Join our experienced leader of process improvement initiatives for this interactive workshop that leverages a case study and simulation to highlight foundational principles and tools of lean that work in any industry. The simulation will focus on how to take a complex process and break it down into manageable improvement cycles. By participating, attendees will be better equipped to apply and teach basic principles and tools of lean, including, but not limited to, identifying waste, redesigning processes for flow, and visual management.

    Please note: This is a full-day workshop (you will not be able to select a tour if you attend this session).


Have questions? Need more info?

Cheyanne Cierpial
Marketing & Communications Associate