Department of Operations and Business Analytics

Research

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Contains research from 2012 to present day. Go to the Operations and Business Analytics faculty directory for full research profiles.

2016

Eckerd, S., Boyer, K., Qi, Y., Eckerd, A., and Hill, J.A., (2016). Supply Chain Psychological Contract Breach: An Experimental Study across National Cultures. Journal of Supply Chain Management, 52(3), 68-82.
C. Senot, A. Chandrasekaran, P. Ward, 2016. "Role of Bottom-Up Decision Process in Improving the Quality of Health Care Delivery: A Contingency Perspective". Production and Operations Management 25(3): 458-476.
Chandrasekaran, A., Linderman, K., Sting, F., Benner, M., 2016. "Managing R&D Project Shifts in High-Tech Organizations: A Multi-Method Study". Production and Operations Management 25(3): 390-416.
C. Senot, A. Chandrasekaran, P. Ward, A. Tucker, and S. Moffat-Bruce, 2016. “The Impact of Combining Conformance Quality and Experiential Quality on Readmissions and Cost Performance,” Management Science 62(3): 829-848.
L. Sharma, A. Chandrasekaran, K. Boyer, and C. McDermott, 2016. "The Impact of Health Information Technology Bundles on Hospital Performance: An Econometric Study,” Journal of Operations Management 41 (2016): 25 – 41.
E. Bendoly, R. Chao. 2016. "How excessive stage time reduction in NPD negatively effects market value," Production and Operations Management, 25(5), 812-832.
A. Hood, D. Bachrach, S. Zivnuska, E. Bendoly. 2016. "The mediating effects of psychological safety in the relationship between team affectivity and transactive memory systems," Journal of Organizational Behavior, 37(3), 416-435.
E. Bendoly. 2016. "Fit, bias and enacted sensemaking in data visualization: frameworks for continuous development in operations and supply chain management analytics," Journal of Business Logistics, 37(1), 6-17.
Esenduran, G., E. Kemahlio˘glu-Ziya, and J. M. Swaminathan, 2016, "Take-Back Legislation: Consequences for Remanufacturing and Environment", Decision Sciences, Vol. 47(2), pp 219-256.
L. Sharma, A. Chandrasekaran, K. Boyer, C. McDermott, “The Impact of Health Information Technology Bundles on Performance: An Econometric Study”, Journal of Operations Management, Vol. 41, pp. 25-41, 2016.
Craig, Nathan and Ananth Raman. 2016. “Improving Store Liquidation," Manufacturing & Service Operations Management 18(1), pp. 89–103.

2015

Blount, I.Y., and Hill, J.A., (2015) Supplier diversification by executive order: Examining the effect reporting compliance, education and training, outreach, and proximity to leadership have on government procurement behavior with minority business enterprises,. Journal of Purchasing and Supply Management, 21(4), 251-258.
Esenduran, G., N.G. Hall and Z. Liu, “Environmental Regulation in Project-Based Industries”, Naval Research Logistics 62 (2015) 228–247.
Hall, N.G., Z. Long, J. Qi and M. Sim, “Managing Underperformance Risk in Project Portfolio Selection”, Operations Research, 63 (2015) 660–675.
Hall, N.G., J.Y.-T. Leung and C.-L. Li, “The Effects of Multitasking on Operations Scheduling”, Production and Operations Management, 24 (2015) 1248–1265.
Simpson, D., Meredith, J., Boyer, K., Dilts, D., Ellram, L. M. and Leong, G. K. 2015. "Professional, Research, and Publishing Trends in Operations and Supply Chain Management," Journal of Supply Chain Management, 51: 87–100.
Whipple,J., Frankel,R., and Boyer, K., “A Dyadic Investigation of Collaborative Competence, Social Capital and Performance in Buyer-Supplier Relationships”, Journal of Supply Chain Management, Vol. 51, No. 2, pp. 3-21, 2015.
Gardner, J., Boyer, K., and Gray, J.V., “Operational and Strategic Information Processing: Complementing Healthcare IT Infrastructure”,Journal of Operations Management, Vol. 33-34, No. 1, pp. 123 – 139, 2015.
Salvador, F. M. J. Rungtusanatham, J. P. Madiedo Montañez. 2015. “Antecedents of Mass Customization Capability: Direct and Interaction Effects,” IEEE Transactions on Engineering Management. 62(4): 618-630.
Ng, C-H., M. Rungtusanatham, X. Zhao, and A. Ivanova. 2015. “TQM and Environmental Uncertainty Levels: Profiles, Fit, and Firm Performance.” International Journal of Production Research. 53(14): 4266-4286.
Ng, C-H., M. Rungtusanatham, X. Zhao, and T. S. Lee. 2015. “Examining Process Management via the Lens of Exploitation and Exploration: Reconceptualization and Scale Development.” International Journal of Production Economics. 163(May): 1-15.
Esenduran, G., N. G. Hall, and Z. Liu, 2015, "Compliance with Environmental Regulation in Project-Based Industries", Naval Research Logistics, Vol. 62(3), pp 228-247.
Claire, S., Chandrasekaran A., 2015. "What has the biggest impact on the readmission rates?". Harvard Business Review Digital Article
J. Sterman, R. Oliva, K. Linderman, and E. Bendoly, “System Dynamics perspectives and modeling opportunities for research in Operations Management,” Journal of Operations Management 2015.
H. Shin, S. Park, E. Lee, and W.C. Benton, Jr., "A Classification of the Literature on the Planning of Substitutable Products," European Journal of Operational Research 246, no. 3 (2015): 686-699.
S.M. Handley and J.V. Gray, "Managing Quality in a Heterogeneous Contract Manufacturing Environment," Decision Sciences 46, no. 6 (2015): 1011-1048.
J.V. Gray, E. Siemsen and G. Vasudeva, "Collocation Still Matters: Conformance Quality and the Interdependence of R&D and Manufacturing in the Pharmaceutical Industry," Management Science 61, no. 11 (2015): 2760-2781.
J.V. Gray and S.M. Handley, "Managing Contract Manufacturer Quality in the Presence of Performance Ambiguity," Journal of Operations Management 38 (2015): 41-55.
Craig, Nathan, Nicole DeHoratius, Yan Jiang, and Diego Klabjan. 2015. "Execution Quality: An Analysis of Fulfillment Errors in a Retail Distribution Center.'' Journal of Operations Management 38, pp. 25-40.
Chandrasekaran, A., Linderman, K., 2015. "Managing Knowledge Creation in High-Tech R&D Projects: A Multi-method Study." Decision Sciences 46(2), 267-300.
Chandrasekaran, A., Linderman, K., Schroeder, R.G.2015. "The Role of Project and Organizational Context in Managing High-Tech R&D Projects." Production and Operations Management 24(4) 560-586.
Mishra, A., Chandrasekaran A., MacCormack, A., 2015. "Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope," Journal of Operations Management 33-34 (1-14).
J. Sterman, R. Oliva, K. Linderman, and E. Bendoly, 2015. “System Dynamics perspectives and modeling opportunities for research in Operations Management,” Journal of Operations Management 39-40 (1-5).
Esenduran, G. and E. Kemahlioglu-Ziya, 2015, "A Comparison of Product Take-Back Compliance Schemes," Production and Operations Management, Vol. 24(1), pp 71-88.
Gray, J.V., G. Anand, A.V. Roth. "The Influence of ISO 9000 Certifications on Process Compliance," 2015. Production and Operations Management,24:3, 369-382
Gardner, J., K.K. Boyer, J.V. Gray. 2015. "Operational and Strategic Information Processing: Complementing Healthcare IT Infrastructure," Journal of Operations Management,33-34, 123-129

2014

Marley, K. A., Ward, P. T., Hill, J. A. (2014). Mitigating Supply Chain Disruptions - A Normal Accident Perspective. Supply Chain Management, 19(2), 142-152.
E. Bendoly. 2014. “Systems Dynamics Understanding in Projects: Information Sharing, Psychological Safety, and Performance Effects” Production and Operations Management 23:8, 1352-1369.
E. Bendoly, M. Swink, and W. Simpson, “Prioritizing and Monitoring Concurrent Project Work: Effects on Switching Behavior,” Production and Operations Management 23, no. 5 (2014): 847-860.
F. Salvador, A. Chandrasekaran, and T. Sohail, "Product Configuration, Ambidexterity and Firm Performance in the Context of Industrial Equipment Manufacturing," Journal of Operations Management32, no. 4 (2014): 138-153.
Buxel, H., G. Esenduran and S. Griffin, 2014, "Strategic Sustainability: Creating Business Value with Life Cycle Analysis", Business Horizons, Vol. 58, pp 109-122.
A. Ivanova, J.V. Gray, K.K. Sinha, "Towards a Unifying Theory of Management Standard Implementation: The Case of ISO 9001 and ISO 14001," International Journal of Operations and Production Management23, no. 10 (2014): 1269-1306.
J.V. Gray and B. Massimino, "The Effect of Language Differences and National Culture on Plant-Level Process Compliance," Production and Operations Management 23, no. 6 (2014): 1042-1056.

2013

Blount, I.Y., Smith, D.E., and Hill, J.A., “Minority business networks as sources of social capital for minority firms”, (2013) Journal of Developmental Entrepreneurship, 18(3), 45-58.
Eckerd, S., Hill, J.A., Boyer, K. K., Donohue, K., and Ward, P.T., “The relative impact of attribute, severity, and timing of psychological contract breach on behavioral and attitudinal outcomes”, (2013) Journal of Operations Management, 31, 567-578.
E. Bendoly, “Real-Time Feedback and Booking Behavior in the Hospitality Industry: Moderating the Balance Between Imperfect Judgment and Imperfect Prescription,” Journal of Operations Management 31, nos. 1-2 (2013): 62-71.
E. Bendoly, A. Bharadwaj, S. Bharadwaj. 2012. "Complementary drivers of New Product Development performance: cross-functional coordination, information system capability, and intelligence quality." Production and Operations Management21(4). pp. 653-667.
W.C. Benton Jr., “A Profitability Evaluation of America’s Best Hospitals, 2000-2008,” Decision Sciences Journal (2013).
K. Boyer, A. Chandrasekaran, and J. Gray, "R&D and Manufacturing: Where Do They Belong in Young Organization?," National Center for the Middle Market (2013)
Griffin S., H. Buxel, and G. Esenduran "Surprising Insights from Environmental Screenings," in "Big Idea: Sustainability, Opinion & Analysis," MIT Sloan Management Review, (October 2013)
S.M. Handley and J.V. Gray, "Inter-Organizational Quality Management: The Use of Contractual Incentives and Monitoring Mechanisms with Outsourced Manufacturing," Production and Operations Management22, no. 6 (2013): 1540-1556.
J. V. Gray, K. Skowronski, G. Esenduran, and J. Rungtusanatham, "The Reshoring Phenomenon: What Supply Chain Academics Ought to Know and Should Do," Journal of Supply Chain Management49, no. 2 (2013): 27-33.

2012

Eckerd, S., and Hill, J.A., “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors”, (2012) International Journal of Operations and Production Management, 32(2), 238-255.
T. Clottey, W.C. Benton, and R. Srivastava, “Forecasting Product Returns for Remanufacturing Operations” Decision Sciences Journal 43, no. 4 (2012): 589-614.
S. Handley, W.C. Benton Jr., “Control, Coordination, and Complex Global Services,” Journal of Operations Management (2012).
S. Handley, W.C. Benton Jr., “Mediated Power and Outsourcing Relationships,” Journal of Operations Management (2012).
S. Handley and W.C. Benton Jr., “The Influence of Exchange Hazards and Power on Opportunism in Outsourcing Relationships,” Journal of Operations Management 30, nos. 1-2 (2012): 55-68.
M. Gadkari, A. Chandrasekaran, "The Emergency Department (ED) at the Burton Group of Hospitals - Application of Lean and Value Stream Mapping," Operations Management Education Review 6 (2012): 59-78.
A. Chandrasekaran, C. Senot, K. Boyer, "Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare," Manufacturing and Service Operations Management14, no. 4 (2012): 548-566.
A. Chandrasekaran and A. Mishra, "Task Design, Team Context and Psychological Safety: An Empirical Analysis of R&D Projects in High Technology Organizations," Production and Operations Management21, no. 6 (2012): 977-996.
A. Chandrasekaran, K. Linderman, and R.G. Schroeder, "Antecedents to Ambidexterity Competency in High-Technology Organizations," Journal of Operations Management30, nos. 1-2 (2012): 134-151.
G. Anand, J.V. Gray, and E. Siemsen, "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science23, no. 6 (2012): 1700-1716.