From idea to handoff—and every point in between.
Shape of human head with heart inside with blog title overlaid The Best of Emotional Intelligence & Wellbeing: Our Top 5 Recordings & Resources

Kelly Reo

Executive Director, The Ohio State University Center for Operational Excellence
COE ForumsDigital Content Archive, Emotional Intelligence, CommunicationThe Center for Operational Excellence knows that continuous improvement starts with each of us, and we’re committed to empowering our members with the insights and tools they need to thrive. As we navigate stress and conflict in our professional and personal lives, it’s critically important that we develop the skills to be self-aware, understand our emotions, and build healthy relationships. 413/blogs/opex/2024/09/12/best-emotional-intelligence-wellbeing-our-top-5-recordings-resources
Stack of books open on picnic table on summer day COE Summer Reading List 2024

Hannah Conklin

Marketing & Communications Associate, The Ohio State University Center for Operational Excellence
COE ForumsBooks, Leadership, StrategyAs the days grow longer and the pace of summer offers a chance to recharge, it’s the perfect time to grab a book and invest in your personal and professional development. Searching for your next great read?  The Center for Operational Excellence has turned to our recent speakers, board members, and trusted friends to present this COE Summer Reading List to our community of OpEx practitioners and problem solvers. Thoughtfully curated, this collection spans the critical themes of leadership, strategy, and continuous improvement. 412/blogs/opex/2024/06/03/coe-summer-reading-list-2024
Examples of data visualizations swirl in the hands of an individual wearing a suit The Best of Communicating with Data: Our Top 5 Recordings & Resources

Kelly Reo

Executive Director, The Ohio State University Center for Operational Excellence
COE ForumsDigital Content Archive, Data Analytics, CommunicationAt the Center for Operational Excellence, we're committed to helping your organizations develop the skills to make data-driven decisions, transform products and processes, and maintain a competitive edge. The ability to effectively analyze, interpret, and present data is an indispensable skill for OpEx leaders and process improvement practitioners. 411/blogs/opex/2024/05/14/best-communicating-data-our-top-5-recordings-resources
Workplace team discussing business strategy Change & Scanning Our Ecosystems with PESTLE Analysis

Michelle Leedy

Change & Transformation - Human Capital Strategy - Organization Design & Development,
CultureCOE Summit 2024, Change management, StrategyOur ability to change with intention requires well-informed awareness. This applies to change ranging from personal to organizational to societal. Intentionality requires us to pause, scan and be aware of the ecosystem surrounding us as individuals and collectives. The PESTLE Analysis tool is one of my favorites to leverage for a well-rounded pause and resulting analysis. It helps elevate the daily boots-on-the-ground experience to a more macro-level view of our current and emerging circumstances. 410/blogs/opex/2024/04/04/change-scanning-our-ecosystems-pestle-analysis
Headshots of COE Summit 2024 Keynote Speakers Meet the Keynotes: COE Summit 2024

Braylin Ludwig

Marketing Intern, The Ohio State University Center for Operational Excellence
COE ForumsCOE Summit 2024In today’s dynamic business landscape, success hinges on the ability to move from strategy creation to execution. It’s time to ignite a culture of action and excellence.408/blogs/opex/2024/03/26/meet-keynotes-coe-summit-2024
Woman presenting at a product development meeting Front-Loading Cost Analysis: A Key Practice in Lean Product Development

Lara Harrington

Lean Instructor,
Lean thinkingCOE Summit 2024, Product developmentMany companies face significant challenges in meeting cost targets. Whether they're fledgling start-ups or established conglomerates, companies often encounter a familiar scenario: as their product launch draws near, they are caught in a struggle to reduce ballooning costs. Despite efforts, companies often find themselves compelled to raise prices or compromise on product quality to meet revenue and profitability targets.406/blogs/opex/2024/03/21/front-loading-cost-analysis-a-key-practice-lean-product-development
Woman presents to a circle of colleagues How Improvisers Effectively Ideate in High-Stakes Situations

Nathan Minns

Founder, Entrepreneur, & Professional Speaker, Green Light Improv
Problem SolvingCOE Summit 2024, Collaboration, InnovationWe start with a large number of ideas, agree to build on each other's ideas, and work together to build ideas until we have the best ideas possible. 404/blogs/opex/2024/03/14/how-improvisers-effectively-ideate-high-stakes-situations
Question mark with arrows pointing in separate directions How to Beat the Odds of Organizational Change Failure

D. Lynn Kelley, PhD

Author of "Change Questions",
CultureCOE Summit 2024, Change managementChange is hard…super hard. We often don’t talk about how likely it is that our change initiative will fail because we don’t want to jinx it. However, studies have put organizational change failure rates at over fifty percent. Just think about that…we’re more likely to fail than succeed. We have to break this failure cycle! 4023 min read /blogs/opex/2024/03/06/how-beat-odds-organizational-change-failure
Two people wearing hard hats look at a clipboard The Secret Is No Secret: Why Leaders Need to “Go and See”

Adelaido Godinez, III

Process Improvement Director, JPMorgan Chase & Co.
Leadership DevelopmentCOE Summit 2024, gemba, CultureSometimes the greatest ideas come from unexpected places. That’s why I’m an advocate for “going and seeing.”  400/blogs/opex/2024/02/19/secret-no-secret-why-leaders-need-go-and-see