From idea to handoff—and every point in between.
Jameson Rehm Headshot with "OpEx Spotlight" title OpEx Spotlight: Jameson Rehm, Regional Manager, Process Improvement, Mount Carmel Health Systems

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
Member SpotlightAt the Center for Operational Excellence, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. One way we do that is by connecting industry executives, Fisher College of Business faculty, and our consortium of member companies.324/blogs/opex/2020/11/10/opex-spotlight-jameson-rehm-regional-manager-process-improvement-mount-carmel-health
Man playing chess Is Lean Thinking & Practice a Business Strategy?

Peter Ward

Academic Director, Center for Operational Excellence
Lean thinkingI recently had a conversation with a veteran operations manager about his new company and its plan to deploy a lean strategy. In fact, I often hear lean thinkers describe lean as a strategy. But is it? Lean thinking and practice certainly is strategic in the sense that it is an all-encompassing approach to running a business.  323/blogs/opex/2020/11/03/lean-thinking-practice-a-business-strategy
Two laptops open with hands pointing to a paper report Getting Better On Purpose: Improving Processes, Leadership, and Talent

Stephen Lundregan

Senior Lecturer, Fisher College of Business
Lean thinkingI was reading yet another article on leadership responses to the COVID 19 pandemic on the importance of “purpose”.  The “why” most call it.  For example, “Leading with purpose and humanity” was the headline in an article on McKinsey’s interview with Best Buy CEO, Hubert Joly. It got me thinking about “why” we embrace Operational Excellence and “why not” look at it a little differently.322/blogs/opex/2020/10/27/getting-better-purpose-improving-processes-leadership-and-talent
Don White Headshot with "OpEx Spotlight" title OpEx Spotlight: Don White, Director, Deployment Leader, Operational Excellence at Cardinal Health

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
Member SpotlightAt the Center for Operational Excellence, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. One way we do that is by connecting industry executives, Fisher College of Business faculty, and our consortium of member companies.321/blogs/opex/2020/09/28/opex-spotlight-don-white-director-deployment-leader-operational-excellence-cardinal
Tracy Jones Headshot with "OpEx Spotlight" title OpEx Spotlight: Tracy Jones, Manager of Strategy & Governance, Cardinal Health

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
Member SpotlightAt the Center for Operational Excellence, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. One way we do that is by connecting industry executives, Fisher College of Business faculty, and our consortium of member companies.320/blogs/opex/2020/09/10/opex-spotlight-tracy-jones-manager-strategy-governance-cardinal-health
Giovanni Bernardo Headshot with "OpEx Spotlight" title OpEx Spotlight: Giovanni Bernardo, Head of US Continuous Improvement at Agrana Fruit

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
Member SpotlightOur new OpEx Spotlight series highlights members of our OpEx community and allows them to share their experiences and perspectives with continuous improvement, organizational change, operational excellence, supply chain, operations, and any niche they feel passionate about.  We're excited to introduce Giovanni Bernardo, Head of US Continuous Improvement at Agrana Fruit, as the first in our spotlight series. 319/blogs/opex/2020/09/02/opex-spotlight-giovanni-bernardo-head-us-continuous-improvement-agrana-fruit
Laptop & papers with Singleton logo and Covid-19 guidelines Leading Beyond Fear: How One Company Took Advantage of the Covid-19 Job Market

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
One thing is certain in 2020: uncertainty. With the global pandemic in full effect, thousands have been furloughed or laid off while many companies enact hiring freezes. Yet, other companies are still hiring – and some, like COE’s newest member company Singleton Construction, have found a way to take advantage of the pandemic to bring in top-notch talent.318/blogs/opex/2020/08/10/leading-beyond-fear-how-one-company-took-advantage-covid-19-job-market
Man sitting at computer looking off in the distance in reflection What You Will Learn by Reflecting On Your Organization’s Work-at-Home Experience

Peter Ward

Academic Director, Center for Operational Excellence
Leadership DevelopmentCOVID, Leadership, leanAs you prepare your organization’s at least partial return to the office, I urge you to take the time to reflect on what you’ve learned about the work. Treat the four months since the Covid-19 pandemic sent millions of workers in various occupations to shelter and work at home as an experiment. The slice of the workforce that was able to move their work to home—estimated to be somewhat more than a third of all workers—includes the group known as knowledge workers.317/blogs/opex/2020/08/04/what-you-will-learn-reflecting-your-organizations-work-home-experience
COVID virus overlayed on Money Short Term Economic Traps and COVID-19 Response in Countries – Is there a trend?

Aravind Chandrasekaran

Associate Professor of Operations, Fisher College of Business
Leadership DevelopmentCOVID, Healthcare, Leadership, DataAs we reflect on the COVID-19 pandemic, we start to wonder how certain countries and regions are able to manage the pandemic better than others. By better, I mean fewer cases and containing the spread within their countries for a sustained period. Through science, we now know that effective containment of COVID-19 relies on preventive measures of wearing facemasks, washing hands, adherence to strict social distancing, monitoring daily health and avoiding public gathering to contain the spread.316/blogs/opex/2020/07/14/short-term-economic-traps-and-covid-19-response-countries-there-a-trend