Chief Operational Excellence Officer & Pediatric ICU Physician, University of Texas Southwestern Medical Center, Children’s Health
" alt="Headshot of Danna W. Qunibi, MD, MBOE">
MBOE HealthcareCOE Summit 2025, Lean in health careThis project focuses on revolutionizing hospital operations by transitioning from traditional push systems to innovative pull systems that ensure seamless, continuous patient flow from the Emergency Department to admission and discharge. The initiative targeted bottlenecks caused by batching decisions and tasks in clinical settings, which often create "idle time" for patients and constrain hospital capacity.422/blogs/opex/2025/03/07/unlocking-hospital-capacity-revolutionizing-hospital-operations-through-push-pull-lean
Marketing Intern, The Ohio State University Center for Operational Excellence
" alt="Headshot of Braylin Ludwig">
COE ForumsCOE Summit 2025In today’s business world, successful organizations understand the critical connection between people and performance. Strong processes start with strong cultures and teams. It’s time to unlock the power of the people. 420/blogs/opex/2025/02/25/meet-keynotes-coe-summit-2025
Leadership Psychologist and Consultant, Synergyze Business Consultants
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CultureCOE Summit 2025, Leadership, Change managementThe challenges that face us today require a different form of leadership. One that is more adaptable to the changing environment and circumstances. When leaders engage in this form of leadership, they will find that they can achieve their results in less time and sustain the efforts for longer. This concept comes from the research of Ronald Heifetz on adaptive leadership.
419/blogs/opex/2025/01/23/building-adaptive-culture
Principal & Founder, Process Driven Performance LLC
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Chhevi Sharma
Founder & Principal, The Reflection Group LLC
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CultureCulture, COE Summit 2025, MotivationWhy do some OpEx programs implode, collapse, lose steam, or head off in unintended directions with unpredictable consequences? And why does this happen despite the best, herculean efforts of the OpEx professional to keep the organization marching in the right direction? We can point the finger to a key ingredient in the OpEx mix: when an organization’s PEOPLE and CULTURE are not aligned with the organization’s strategy, direction, and pursuits, then success, if achieved, will occur purely by CHANCE. And that approach is simply not good enough.
415/blogs/opex/2025/01/13/centering-people-and-culture-opex-deployments
Marketing Intern, The Ohio State University Center for Operational Excellence
" alt="Headshot of Braylin Ludwig">
COE ForumsArtificial Intelligence, InnovationIn a world of change and technological innovations, it can be difficult to keep up with the consistent shifts in the corporate world. One of the most discussed changes is the emergence of Artificial Intelligence. The AI revolution has left businesses struggling to find how to implement this into their systems successfully and ethically.
4143 min read
/blogs/opex/2024/11/07/continuing-conversation-a-refresher-coes-2023-ai-event
Executive Director, The Ohio State University Center for Operational Excellence
" alt="Headshot of Kelly Reo">
COE ForumsDigital Content Archive, Emotional Intelligence, CommunicationThe Center for Operational Excellence knows that continuous improvement starts with each of us, and we’re committed to empowering our members with the insights and tools they need to thrive. As we navigate stress and conflict in our professional and personal lives, it’s critically important that we develop the skills to be self-aware, understand our emotions, and build healthy relationships. 413/blogs/opex/2024/09/12/best-emotional-intelligence-wellbeing-our-top-5-recordings-resources
Marketing & Communications Associate, The Ohio State University Center for Operational Excellence
" alt="Headshot of Hannah Conklin">
COE ForumsBooks, Leadership, StrategyAs the days grow longer and the pace of summer offers a chance to recharge, it’s the perfect time to grab a book and invest in your personal and professional development. Searching for your next great read?
The Center for Operational Excellence has turned to our recent speakers, board members, and trusted friends to present this COE Summer Reading List to our community of OpEx practitioners and problem solvers. Thoughtfully curated, this collection spans the critical themes of leadership, strategy, and continuous improvement. 412/blogs/opex/2024/06/03/coe-summer-reading-list-2024
Executive Director, The Ohio State University Center for Operational Excellence
" alt="Headshot of Kelly Reo">
COE ForumsDigital Content Archive, Data Analytics, CommunicationAt the Center for Operational Excellence, we're committed to helping your organizations develop the skills to make data-driven decisions, transform products and processes, and maintain a competitive edge. The ability to effectively analyze, interpret, and present data is an indispensable skill for OpEx leaders and process improvement practitioners. 411/blogs/opex/2024/05/14/best-communicating-data-our-top-5-recordings-resources
Change & Transformation - Human Capital Strategy - Organization Design & Development,
" alt="Headshot of Michelle Leedy">
CultureCOE Summit 2024, Change management, StrategyOur ability to change with intention requires well-informed awareness. This applies to change ranging from personal to organizational to societal. Intentionality requires us to pause, scan and be aware of the ecosystem surrounding us as individuals and collectives. The PESTLE Analysis tool is one of my favorites to leverage for a well-rounded pause and resulting analysis. It helps elevate the daily boots-on-the-ground experience to a more macro-level view of our current and emerging circumstances.
410/blogs/opex/2024/04/04/change-scanning-our-ecosystems-pestle-analysis
Unlocking Hospital Capacity: Revolutionizing Hospital Operations through Push to Pull Lean Redesign of Inpatient Flow
Meet the Keynotes: COE Summit 2025
Building an Adaptive Culture
Centering People and Culture in OpEx Deployments
Continuing the Conversation: A Refresher on COE’s 2023 AI Event
The Best of Emotional Intelligence & Wellbeing: Our Top 5 Recordings & Resources
COE Summer Reading List 2024
The Best of Communicating with Data: Our Top 5 Recordings & Resources
Change & Scanning Our Ecosystems with PESTLE Analysis