From idea to handoff—and every point in between.
Group of coworkers meeting together Authentic Leadership: Showing Up Honestly and Creating a Trusting Environment

Kelly Smith

Manager, Application Development, NetJets
Leadership DevelopmentCOE Summit 2023, Management, CultureKelly Smith drew from her aviation experience to develop the Four Forces of Behavior model, which she presented at the 2023 COE Summit. During Kelly’s breakout session, participants were inspired to identify the forces of their own behavior in order to avoid professional landmines and achieve leadership goals. In this blog, Kelly addresses questions inspired by the stories and strategies shared in her Summit breakout session. 391/blogs/opex/2023/06/08/authentic-leadership-showing-honestly-and-creating-a-trusting-environment
Hands reaching together with puzzles pieces to symbolize collaboration Joining Forces for Sustainable Change

Brenda Sprite

President & CEO, Success By Sprite, LLC
Leadership DevelopmentCollaboration, Change management, StrategyIn the post-pandemic workplace, organizations are facing a flurry of changes. As the time available to implement change initiatives shrinks, key success factors for sustainable change are often cut based on the belief that they are an optional luxury or will slow things down. This can result in anxiety, confusion, low morale, and potential turnover of high performing employees.388/blogs/opex/2023/02/17/joining-forces-sustainable-change
Billy Taylor with Brutus Buckeye Meet the Keynotes: COE Summit 2023

Hannah Conklin

Marketing & Communications Associate, The Ohio State University Center for Operational Excellence
COE ForumsCOE Summit 2023The Center for Operational Excellence Summit 2023 will focus on reimagining the possibilities of operational excellence to change, adapt, and excel during times of disruption and uncertainty. This year’s Summit will feature four keynote presentations you won't want to miss. 386/blogs/opex/2023/02/06/meet-keynotes-coe-summit-2023
Grange Insurance office building black & white Reimagining the Office

Jessica Malagisi

Director of Organizational Change Management, Grange Insurance

Shauna Durant

Senior Talent & Training Specialist, Grange Insurance

Kevin Yania

Operational Excellence Manager, Grange Insurance
COE SeminarsJessica Malagisi, Shauna Durant, & Kevin Yania, from Grange Insurance, were recently featured in COE's webinar series. Their session called "Using a Continuous Improvement Mindset to Reimagine the Office & Hybrid Culture" was so popular that we asked them to address some of the unanswered questions. Here's a continuation of that session's discussion. 383/blogs/opex/2022/08/18/reimagining-office
Black and white image of hands writing in a notebook with laptop open on desk Peak Operational Performance Through Storytelling

Angus Fletcher

Professor of Story Science , Ohio State’s Project Narrative The Ohio University
COE ForumsAngus Fletcher recently had the opportunity to present on the science of peak operational performance -- and the role that story plays -- at the 2022 COE Summit. In this blog, Dr. Fletcher will address some of the unanswered questions from the session.  I find it hard to capture my own narrative. How can I get better and what people are best positioned to help me?379/blogs/opex/2022/07/05/peak-operational-performance-through-storytelling
Mountain climber helping another Connecting to Create Engagement in a Digital World

Mike Orzen

Shingo Prize Winning Author, Lean Enterprise Institute, Shingo Institute, and Fisher College of Business
Mike Orzen recently had the opportunity to share some ideas on Connecting to Create Engagement in a Digital World at a Center for Operational Excellence event. This event was high-attended and engaging - a testament to the importance of coaching in today’s hybrid world and the challenges of engaging people authentically and effectively. Here Mike will address one of the unanswered questions from the session that we didn't have time to answer. 378/blogs/opex/2022/05/10/connecting-create-engagement-a-digital-world
Three volunteers unpacking box of water bottles 5 Ways Corporate Philanthropy Can be Central to Inventory Management

Brian Mittendorf

Fisher Designated Professor of Accounting, The Ohio State University Fisher College of Business
Management SciencesCorporate philanthropy is typically viewed as a mix of generosity and marketing – a way for a company to help their community while also promoting their brand. However, companies are increasingly seeing the wider role their philanthropic endeavors can play in overall strategy, including inventory management. By integrating philanthropy into stocking and product-mix choices, a company can get the best of both worlds – effective inventory control and meaningful altruism. Here are five ways:369/blogs/opex/2022/03/14/5-ways-corporate-philanthropy-can-be-central-inventory-management
Doug Ulman sitting with bicycle in background A Conversation with Pelotonia's CEO, Doug Ulman

Doug Ulman

CEO, Pelotonia
Doug Ulman was recently featured at COE's Summit 2022 event. His session called "Leading Through Change: How to Pivot Personally & Professionally When the Unexpected Happens" was so popular that we asked him to address some of the unanswered questions. Here's a continuation of that session's discussion. 377/blogs/opex/2022/05/09/a-conversation-pelotonias-ceo-doug-ulman
3 Fisher Students Walking Across Campus Dressed in Business Attire 5 Ways to Engage with Talented Fisher Students

Annie Platten

Associate Director, The Center for Operational Excellence
Student SpotlightMembership in the Center for Operational Excellence means your company is committed to being part of a larger community of leaders with their sights set on working better, faster and smarter. COE offers many avenues for learning and connecting with the broader operational excellence community – including connecting with Fisher College of Business students poised to become tomorrow’s leaders.367/blogs/opex/2022/03/14/5-ways-engage-talented-fisher-students