The Best of Organizational Change: Our Top 5 Recordings & Resources

The new year is well underway, and the Center for Operational Excellence is looking forward to the connections to be made and the programming to be shared that will help your organizations build resilience and adaptability in 2024. We know that many of our member companies are experiencing organizational change stemming from leadership transitions, emerging technology, economic constraints, and a host of other factors.

You’ve likely heard it said that the only constant is change, and it’s clear that meeting the demands of an ever-changing landscape is no easy task. Embracing and managing change remains a top priority for leaders committed to operational excellence and continuous improvement. When we embrace and better understand change, we fortify our capacity to carry on through uncertainty and thrive through times of transformation.

Below you’ll find a curated list of recorded sessions and resources on managing, leading, and inspiring change from COE’s Digital Content Archive. Whether you’re trying to start a change initiative or struggling with change beyond your control, I hope you’ll find meaningful advice and actionable takeaways from these sessions. 

Wishing you the best in 2024,

Explore top sessions on organizational change from COE’s Digital Content Archive:

1. Integrating Organizational Change Management into Continuous Improvement – Brenda Sprite & Amy Cain

This highly-rated 2020 webinar offers the best of both worlds—it combines the rich insights of an organizational change expert with practical takeaways from a COE member company leader. Brenda Sprite, President and CEO of Success By Sprite, and Amy Tomaszewski Cain, AVP for Operational Excellence at Grange Insurance, used a case study to the illustrate the value in integrating change management principles into your continuous improvement frameworks.

Plus, don’t miss this session’s bonus resource—a Process Change Impact Worksheet!

2. Mental Toughness in Times of Great Change - Dr. Melissa Briggs-Phillips

Change doesn’t just happen at work—it happens in our personal lives, too. In this session, psychologist Dr. Melissa Briggs-Phillips shared tools and tips on how to manage your mind to navigate change-related challenges in your professional and personal life. Her advice was shared in the context of early pandemic challenges and remains applicable at any point when life or work feels out of control.

Want to learn more about psychological flexibility? Dr. Melissa Briggs-Phillips is presenting a keynote at our 2024 COE Summit! You can learn more about the conference and register here.

3. Organizational Change Fatigue - Shannan Simms

Tired of change? In this popular webinar, Dr. Shannan Simms drew from 20+ years of organizational change and project management experience to tackle the important topic of change fatigue. Presented during a heightened moment of the COVID-19 pandemic, this session contains evergreen advice for understanding the emotional and biological influences of change and keeping your team focused, engaged, and productive during uncertain times.

4. Creating a Culture of Curiosity – Cindy Leavitt

Cindy Leavitt, VP and Chief Information Officer at The Ohio State University, believes that the most challenging part of technological change has little to do with the technology and infinitely more to do an organization’s culture. Leavitt offered her change management wisdom during this highly attended 2023 webinar on creating a curiosity culture. Watch this session to learn how curiosity about ourselves, our team, the communities we serve, and the work we do can help us lead through times of change.

5. Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare

We all experience change, and we all have the opportunity to be a source of change. This webinar featured Catalysis leaders Kim Barnas and Dr. John Toussaint on the topic of leadership strategies for change and continuous improvement. They discussed the use of A3 thinking for leaders looking to embark on a personal improvement journey that translates to positive change in organizational leadership.

Get Started on the Members-Only Digital Content Archive

Not a member? Reach out to Annie Platten, COE’s Member Relations Manager, at platten.6@osu.edu to learn more about the benefits of COE membership.