From idea to handoff—and every point in between.
Katie Anderson and Toyota leader Isao Yoshino Leading to Learn: Creating an Intentional, People-Centered Culture

Katie Anderson

Leadership Coach, Consultant, Author, KBJ Anderson Consulting
The requirements to be an effective, people-centered leader are simple in concept, but more challenging in practice. How do you achieve business results while simultaneously developing people’s capabilities? And what do you need to do to develop yourself to successfully accomplish this?351/blogs/opex/2021/07/13/leading-learn-creating-intentional-people-centered-culture
Black and white image of students participating in MBOE program 5 Reasons To Get A Master of Business Operational Excellence Degree

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
MBOEHow do you create an organization where everyone is continuously learning, improving and remaining committed to its purpose every day? Leaders from various industries including healthcare, information technology, manufacturing and finance are constantly searching for the answer to this question.348/blogs/opex/2021/06/07/5-reasons-get-a-master-business-operational-excellence-degree
black and white image of hands coming together in a huddle Top 5 Ways OpEx Enhances Collaboration

Stephen Lundregan

Senior Lecturer, Fisher College of Business
Lean thinkingThe good news is we live in a world of unprecedented opportunity. If we can’t do it ourselves, we can collaborate with someone who can. The bad news is though anything seems possible, everything is not. If we want to be good at something, we need to focus. Regardless of “what” you choose to collaborate on, operational excellence has some ideas about “how” you do it.  Let’s focus on that by taking a quick look at 5 reasons why operational excellence is so important in a collaborative world… 1. Value is the gold standard.347/blogs/opex/2021/05/26/top-5-ways-opex-enhances-collaboration
Man speaking in front of audience in lecture hall 10 Ways To Get The Most Out Of Membership

Annie Platten

Associate Director, The Center for Operational Excellence
COEMembership in the Center for Operational Excellence means your company is committed to being part of a larger community of leaders with their sights set on working better, faster and smarter. COE offers many avenues for learning and connecting with the broader operational excellence community – what’s crucial is leveraging your company’s membership to its maximum potential. Here are the 10 ways you and your organization can make the most of membership: 1. Attend our year-round events and webinars3464 min read /blogs/opex/2021/05/19/10-ways-get-most-out-membership
Black and white image of a woman sitting behind laptop 5 Key Domains for Profitable Growth Leadership DevelopmentFor businesses across the country, and around the globe, profitable and sustainable growth is imperative. Every CEO knows it, and the successful ones are focused on it. In today’s competitive marketplace, growth in revenues, customers, and profits will not happen without individual growth. Companies must specifically commit to growing their leaders’ knowledge, skills, perspective, confidence, and creativity.344/blogs/opex/2021/05/10/5-key-domains-profitable-growth
Gray background with title and author in white text Office Optional: Q&A with Larry English, Author of Office Optional

Larry English

President & Co-Founder, Centric Consulting
COE SeminarsI’ve been a believer in remote work ever since I co-founded Centric Consulting more than two decades ago. My co-founders and I wanted to form a new kind of consulting firm, one with a great culture. Being remote seemed like the best way to improve employee happiness.341/blogs/opex/2021/04/19/office-optional-qa-larry-english-author-office-optional
Hanging Edison Lightbulb On 5 Curiosity Quick Tips (And Why It Matters) by Industrial Organizational Psychologist Bethany Klynn

Bethany Klynn

COE ForumsI recently led a webinar for Fisher’s Center for Operational Excellence on the topic of “The Curious Leader,” which members can view in COE's Members Only Digital Content Archive (February 2020). We had a great discussion about how curiosity can help leaders build better relationships, grow their expertise, and become more innovative.339/blogs/opex/2021/04/12/5-curiosity-quick-tips-and-why-it-matters-industrial-organizational-psychologist-bethany
Red background with title and author in white text The Power of Curiosity

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
Think about a few recent challenges or frustrations you faced at work. How many are a result of relationships with colleagues, team members, suppliers, customers, or other people? Equipment and technology cause trouble sometimes, but other people are often at the heart of our most challenging work problems. For decades, executive coaches have been using a magical formula of deep listening and asking powerful questions to build strong relationships, get to the root of issues, and dramatically improve communication, self-awareness, and clarify expectations337/blogs/opex/2021/03/22/power-curiosity
Gray background with title and Summit logo Leading Through Excellence: What Are Past Attendees Saying?

Cheyanne Cierpial

Marketing Associate, Center for Operational Excellence
COE ForumsThis is our first year hosting our annual Leading Through Excellence summit virtually, but we've spent years perfecting the multi-day learning session that happens every April. We'll miss the lunches, VIP reception, and in-person networking -- but we're excited to offer the myriad of benefits that come along with hosting a virtual event.336/blogs/opex/2021/03/09/leading-through-excellence-what-are-past-attendees-saying