Marketing & Communications Associate, The Ohio State University Center for Operational Excellence
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COE ForumsBooks, Leadership, StrategyThe summer season has a way of inviting us to slow down. The longer, hotter days are often accompanied by lighter schedules and changes of pace. It’s the perfect time to pick up a book, explore new ideas, and invest in your personal and professional growth.4593 min read
/blogs/opex/2026/06/11/coe-summer-reading-list-2026
Speaker, Author, Coach, and Human Infrastructure Architect, HiWorks Solutions
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CultureCulture, Communication, StrategyIt was a privilege facilitating "The Art of Building an Adaptive Culture" at last month's COE Summit. The theme of the workshop was the relationship between sustainable operational excellence and an adaptable Human Infrastructure™, one that aligns with COE's mission and with the challenges members are navigating today. What emerged from those four hours was a recognition that the two are more deeply connected than most organizations currently appreciate.4573 min read
/blogs/opex/2026/06/01/human-infrastructuretm-beneath-operational-excellence
Executive Director, The Ohio State University Center for Operational Excellence
" alt="Headshot of Kelly Reo">
COE ForumsCOE Summit 2026, Digital Content Archive, Artificial IntelligenceWhat does it mean to rewire excellence in an age of AI? This question guided our conversations at the COE Summit 2026, as we explored how companies are adapting in the face of rapid technological and organizational change.
Each year, the COE Summit is the culmination of months of thoughtful planning, collaboration, and anticipation. It means so much to our team to see the conference come to life and impact our community of members, friends, and partner organizations. 4584 min read
/blogs/opex/2026/06/01/best-excellence-rewired-top-recordings-coe-summit-2026
Speaker, Author, Coach, and Human Infrastructure Architect, HiWorks Solutions
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CultureCommunication, Collaboration, CultureMichelangelo once said that a sculpture already exists inside the marble. His work was simply freeing it by chiseling away the superfluous. The same is true of organizational culture. The adaptive, resilient culture your organization is capable of is already there. The question is whether you have the courage to chisel away what is blocking it. 4534 min read
/blogs/opex/2026/04/20/art-building-adaptive-and-resilient-culture
Director, RPA & Automation Operations, HUB International
" alt="Headshot of Sandeep Chennikara">
ITCOE Summit 2026, Artificial Intelligence, StrategyThe race to deploy AI is outpacing the strategic work required to create business value.
Artificial intelligence is now a standing agenda item in boardrooms. Executives across industries are asking the same questions. What is our AI strategy? Where are we using AI today? How quickly are we moving?4524 min read
/blogs/opex/2026/03/26/ai-everywhere-value-elusive
Leadership DevelopmentCOE Summit 2026, LeadershipLet’s face it – the way we’ve been approaching leadership development is not working any more.
We’ve been churning out leaders from the same cookie-cutter mold for far too long, and it's just not cutting it in today's dynamic, complex world. This “business as usual” approach just isn’t going to cut it anymore, so we need to reDEFYne leadership as a whole.4503 min read
/blogs/opex/2026/03/16/leadership-redefyned-why-we-need-shred-rulebook
Speaker, Author, Coach, and Human Infrastructure Architect, HiWorks Solutions
" alt="Headshot of Julia Geisman">
CultureCOE Summit 2026As a leader, you likely have no hesitation investing heavily in your technical infrastructure: servers, software, cloud platforms, AI tools. But are you fully maximizing their value?
After 30 years on the people side of business, I have learned that technical infrastructure is only as strong as the human infrastructure™ supporting it.4482 min read
/blogs/opex/2026/03/16/infrastructure-problem-leaders-overlook
Owner and Certified Executive Coach, Peak Productivity
" alt="Headshot of Elisabeth Galperin">
CultureCOE Summit 2026, Communication, CollaborationHybrid work is often framed as a debate about location.
Office or remote? Three days in or two?Core hours or full flexibility?
Yet leaders focused on operational excellence know the real issue isn’t geography. It’s design.4473 min read
/blogs/opex/2026/03/05/designing-hybrid-work-clarity-contribution-and-performance
Problem SolvingCOE Summit 2026As we all know, most organizations are not short on ideas. They already have long lists of improvement opportunities, initiatives, and problems that “should be fixed.” AI is only accelerating this. It can generate tons of appealing sounding options instantly and make almost any issue appear reasonable and urgent.4422 min read
/blogs/opex/2026/01/29/ai-world-hard-problem-isnt-ideas...its-deciding-whats-worth-working
COE Summer Reading List 2026
The Human Infrastructure™ Beneath Operational Excellence
The Best of Excellence Rewired: Top Recordings from the COE Summit 2026
The Art of Building an Adaptive and Resilient Culture
AI Is Everywhere, Value Is Elusive
Leadership ReDEFYned: Why We Need to Shred the Rulebook
The Infrastructure Problem Leaders Overlook
Designing Hybrid Work for Clarity, Contribution and Performance
In an AI World, the Hard Problem Isn’t Ideas...It’s Deciding What’s Worth Working On