Initiative for Managing Services
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News and Media Center
Dr. Neeli Bendapudi named American Marketing Association Educator of the Year, Columbus, 2006
"7 Key Traits of the Idal Doctor," WebMD Medical News, by Miranda Hitti, March 9, 2006.
"Ideal Doctor is Thorough, Empathetic, Humane--the Antithesis of TV's House...," Medpage Today, by Michael Smith, March 8, 2006.
" Executive Education Program Focuses on Brand Building for Service Companies," Fisher News, October 21, 2004.
"Stand By Your Brand: Wawa Proves its Case as Elite Chain," CSP online, by Mitch Morrison, October 21, 2004.
"Fisher Courses Will Focus on Businesses' Service Issues and Solutions," Daily Reporter, by Lindsey Nock, September 10, 2004.
"Fisher College of Business Puts New Focus on Service Sector," Fisher News, September 7, 2004.
"Customer Co-Production- A New Frontier for Service Excellence," Service Briefings, W.P. Carey School of Business, Center for Services Leadership, 2004.
"An Extra Helping of Mayo," NACS Online, March 17, 2004.
"Lessons Learned in Foodservice," CSP online, by Steve Holtz, March 16, 2004.
"Clueing in Customers," Service Briefings, W.P. Carey School of Business, Center for Services Leadership, 2004.
"The Most Important Person in the Room," Vital Signs, by Dr. George Bartley, Mayo Clinic, July 2003.
"What Makes QuikTrip Click?" Convenience Store News, December 2003.
"Celebrities for the Cause," Frontiers Magazine, Summer 2003.
"Neeli Bendapudi's Book Recommendations," BW Online, March 21, 2003.
"Why Docs Don't Wear White Coats or Polo Shirts at the Mayo Clinic," Harvard Business School Working Knowledge, by Leonard L. Berry and Neeli Bendapudi, March 17, 2003.
"Consultancy Projects Give Fisher College Students Experience," Fisher News, March 11, 2003.
"Fisher Marketing Professor Receives Teaching Award," Fisher News, February 21, 2003.
"Bendapudi's Love of Learning Creates Passion for Teaching," The Lantern, August 21, 2002.
"Stethoscopes & Service," Mays Business Online, Texas A&M University, August 2002.
"University Annual Faculty, Teaching, Scholar and Service Awards," Ohio State News, May 2001.
"Service, Teaching, Research Given Distinct Honor," Ohio State News, May 8, 2001.