Initiative for Managing Services
About IMS
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The Fisher College of Business at The Ohio State University launched the Initiative for Managing Services, (IMS), in the Spring of 2004 in response to the growing dominance of services in the U.S. economy. Dr. Neeli Bendapudi, Associate Professor of Marketing leads IMS as Director. The mission of the Initiative for Managing Services is to be an international leader in service research, education and business application.
RESEARCH
As an interdisciplinary center, IMS cuts through the academic silos by supporting faculty and student service research in different functional areas.
COLLABORATION
IMS partners with the business community by offering innovative, high-quality educational programs, customized research and presentations, as well as hosting Top Executive Speakers from the service industry in the classroom.
EDUCATION
IMS prepares students within the Fisher College of Business to become leaders in the service economy by developing service management curriculum, by expanding the service content of current course offerings, and by orchestrating practical business experiences for students in the service industry.
Below is a detailed listing of what IMS will be offering in the 2008-2009 academic year:
· Fall and Spring Business Conferences
· Quarterly Newsletters
· PhD Small Grant Research Funding
· Networking Opportunities for Businesses and Students
· Educational Meetings
· Student Scholarships and Mini-Internships
· Company Case Studies
· Faculty Research
· Curriculum Development for Business Students
· Graduate Administrative Assistantships
The Initiative for Managing Services
