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Quarterly Seminars

April 9-11, 2014

Leading Through Excellence: COE Summit 2014

Keynote Speakers

  • Chip Heath, Stanford University professor; co-author, Switch, Made to StickDecisive
  • Helen Turnbull, CEO, Human Facets
  • Cameron Mitchell, President/Founder, Cameron Mitchell Restaurants
  • Lawrence Funderburke, former Buckeye basketball / NBA great; founder, Lawrence Funderburke Youth Organization

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Feb. 14, 2014

Morning Session:  John Lucot, President/COO, Giant Eagle
Operational Excellence: Innovation, Growth and Differentiation

Afternoon Session: George McAfee, Marine Logistics Manager, Marathon Petroleum
Ensuring Knowledge Management Through SOP Development

Sept. 13, 2013

Morning Session:  Mike O'Donnell, director of process excellence, Newport News Shipbuilding
Continuous Improvement at NNS: A Value Stream Approach

Afternoon Session: Jamie Bonini, GM, Toyota Production System Support Center
TSSC Lean Transformation Model & Top Management Key Roles

April 10-12, 2013

Leading Through Excellence: COE Summit 2013

Keynote Speaker: Charles Duhigg, Pulitzer prize winner, author, The Power of Habit

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Feb. 15, 2013

Morning Session:  Steve Wall, deputy director results and effectiveness, LeanOhio
Leaning Up State Government: It Can Be Done

Afternoon Session: Pat Gallagher and Rich Wrona, NetJets
Delivering World-Class Customer Service

Dec. 7, 2012

Morning Session:  Mark Russell, president/COO, Worthington Industries
Worthington's Transformational Lean Journey

Afternoon Session: Jeffrey Ford, prof. of management, Fisher College of Business
Talk Tactics: Driving Change Through Productive Conversations

Sept. 14, 2012

Morning Session:  Paul Doyle, President/CEO, GHSP
Planning execution

Afternoon Session: Rob Savage, COO, Taco Bell
Keeping promises

May 18, 2012

Morning Session:  Norbert Majerus, senior master Black Belt, Goodyear Tire & Rubber Co.
Lean innovations in product development at Goodyear

Afternoon Session: Jay Farner, president and chief marketing officer, Quicken Loans
Corporate culture at Quicken Loans

Feb. 10, 2012

Morning Session:  Rachel Lane, associate vice president of business excellence, Nationwide Insurance
Nationwide: Making Strides on Your Side

Afternoon Session: Steven Hall, director of enterprise process excellence, Capital One
Capital One: Building Lasting Lean Leaders

Dec. 2, 2011

Morning Session:  Whitney Mantonya, VP of operational excellence, Cardinal Health Inc.
Cardinal Health Takes Lean Transactional
Cardinal panel guests: Michele Compasso, Al Deutschendorf, Randy Honeycutt, Jeff Porubcansky, Ashley Veisz, Steve Weber

Afternoon Session: Scott Hasselbach, VP operations implementation, with Whitney Law and Amy Masterson of Starbucks
Starbucks: Delivering World-Class Customer Service Through Lean Thinking

Sept. 30, 2011

Morning Session: Charlie Brown, ret. senior vice president and director of global manufacturing and logistics, Eastman Kodak Co.
Kodak's Winning and Inclusive Culture: Leveraging a Diverse Work Force for a Successful Lean Journey

Afternoon Session: Keith Wandell, CEO, Harley-Davidson Inc.
The Transformation of Harley-Davidson

May 6, 2011

Morning session: "Operational Excellence: Quality and Benchmarking"

Panelists:

 

Afternoon session: Dave Rife, Assistant Vice President, White Castle System, Inc.
"Building Tomorrow's Leaders"

February 18, 2011

Morning Session: Rob Pierson, Vice President, Enterprise Excellence, GrafTech International
"Performance Metrics: How Do You Measure Up?"

Afternoon Session: Craig Long, Vice President of Quality, Milliken
"Milliken and Company: Surviving and Thriving in Turbulent Times"

December 3, 2010

Morning Session: George Walker, President, Aggreko
"Creating a Culture of Responsiveness"

Afternoon Session: Tom Clements, Senior Vice President, International Division Logistics, Limitedbrands
"Optimizing Logistics for Global Expansion"

September 10, 2010

Morning Session:  David Peterson, Vice President, Wells Fargo Home Mortgage
"Wells Fargo's Journey to Operational Excellence"

Afternoon Session:  Steve Russell, Chief People Officer, McDonald's
"Diversity as a Business Driver"

May 7, 2010

Morning Session:  Jan Santerre, Vice President Lean Business, Hillenbrand, Inc.
"Building Thriving Organizations"
 

Afternoon Session:  Amy Geiger, Enterprise Risk Manager, Cardinal Health
"Enterprise Risk Management Implementation"

February 19, 2010

Morning Session:  Alan Hoover, President & COO, Kahiki Foods
"The Evolution of The Kahiki Performance System: From Crisis to Operational Excellence"
 

Afternoon Session:  Tom Easterday, Senior Vice President of Subaru of Indiana (SIA)
"Lean and Green"

December 4, 2009 

Morning Session:  Ajay Raikar, Director, Operational Excellence, The Coca-Cola Company
"Operational Excellence at The Coca-Cola Company"

Afternoon Session:  Scott Powell, Senior Manager, Ground Operations with Southwest Airlines
"Operational Excellence at Southwest Airlines"

September 11, 2009

Morning Session: Panel Discussion, members include:
Marilyn Davis, Vice President, Quality, Process Excellence & HS&E, Rolls-Royce Energy Systems
Holly Duckworth, Director of Six Sigma, Kaiser Aluminum
Bill Owad, Senior Vice President Operational Excellence, Cardinal Health
Jonathan T. Rush, Manager, Process Focus Team, Boehringer Ingelheim Roxane
"Incorporating a Lean/Six Sigma Culture"
 

Afternoon Session: Nick Turk, Director of IQS & Six Sigma, Bridgestone Americas
"Six Sigma CSI" Developing Root Cause Analysis for Sporadic Events

May 15, 2009

Morning Session: Rich Valin, Corporate Vice President, Chief Procurement Officer, Chief Financial Officer, Home and Networks, Motorola
"Managing Supply Chain Health During Turbulent Times"
 

Afternoon Session: Netha Johnson, President and General Manager, Dyneon a 3M Company
"New Product & Process Innovation at 3M"

February 13, 2009

Morning Session: Jim Franchville, Lean Sensi, Cessna
"Material Management and Lean at Cessna"
 

Afternoon Session: Don Taylor, Functional Vice President for Manufacturing & Engineering, Dow
"Evolution of Operational Excellence at Dow"

December 5, 2008

Morning Session: Doug Pontsler, Vice President, Global Sourcing; Marc Blanchard, Global Energy Demand Leader and John Hutchinson, Sourcing Leader, Owens Corning
"Global Sourcing - Greening Our Operations"
 

Afternoon Session: Jeffrey Picard, Senior Vice President HR, Textron
"Textron Post-Katrina, A Path To Recovery"

September 19, 2008

Morning Session: Ted Nikolai, President; Gary Allen, Vice President Solutions, Automotive and Chemical/Industrial, Exel Americas and Craig Fitzpatrick, Senior Manager, Logistics Innovation, Savi with Exel
"Crossing Borders - Global Supply Chain Challenges, Implications & Solutions"
 

Afternoon Session: Thomas M. Egan, Vice President of Global Procurement Operations, Whirlpool
"Whirlpool's Sourcing Strategy - Taking the complexity Out"

May 2, 2008

Morning Session: Sam Torrence, President and Mark McLaughlin, Senior Vice President of Supply Chain and Human Resources, Just Born Inc.
“Just Born — A Lean Organization”
 

Afternoon Session: Paul Murray, Director of Environmental Affairs and Safety, Herman Miller, Inc.
"The Power of One: How You Can Embrace and Communicate the Environmental Ethic"

February 22, 2008

Morning Session: Bill Carter, Executive Vice President and Chief Financial Officer, Hexion Specialty Chemicals, Inc.
"Managing the Merger Process"
 

Afternoon Session: Jack Hockema, President and Chief Executive Officer, Kaiser Aluminum
"Kaiser Production System: A Key Initiative in Transforming Corporate Culture"

November 30, 2007

Morning Session:
Tom Fink, Honda of America
Peter Ward, Co-Director, COE
Peg Pennington, Director of Continuous Improvement, COE
"The Lean Network and Honda of America: A Mutually Beneficial supplier/OEM Relationship"
Click Hereto view the presentation
 

Afternoon Session: Christopher Connor, Chairman and Chief Executive Officer, Sherwin-Williams Company
"Operational Excellence at Sherwin-Williams"

September 14, 2007

Morning Session: John Ginascol, Divisional Vice President, Abbott Nutrition Supply Chain
"Managing Cultural Change in Blended Organizations"
 

Afternoon Session: Michael P. Cramer, Director of Global Logistics and David Lepow, IS Director, Solutions Delivery, Owens Corning
"Technology & Supply Chain Excellence"

May 4, 2007

Morning Session: Terry McGann, Director of Process Improvement, Coca-Cola North America
"Break Through Problem Solving"
 

Afternoon Session: Jody Davids, Executive Vice President and CIO and Bill Owad, Senior Vice President Operational Excellence, Cardinal Health
"How Operational Excellence Fuels the Drive Toward IT Tranformation"

February 16, 2007

Morning Session: Ken Elsbury, Vice President Global Operations, Scotts Miracle-Gro
"The Global Supply Chain at Scotts"
 

Afternoon Session: Pam Kuryla, Director of Benefits, Scotts Miracle-Gro
"Innovative Methods to Create a Healthier Workforce and Reduce the Upward Trends in Healthcare Costs"

December 1, 2006

Morning Session: Mike Vella, Global Director Operations Strategy for the Global Fluids Division, Cooper Standard Automotive
"Implementing Change in your Organization"
 

Afternoon Session: Leonard (Len) Schlesinger, Vice Chairman and Chief Operating Officer, Limited Brands
"Accelerating Concept to Market at Limited Brands"

August 18, 2006

Morning Session:
Michael C. Patton, Senior Vice President, Paper, Packaging & Services and Transformation Worldwide
Brian Janki, Director Operational Excellence, Industrial Packaging & Services
Travis Groff, Director of Operational Excellence, Paper Packaging & Services
"Greif - The Global Journey to Lean"
 

Afternoon Session: B. K. John, Vice President of Six Sigma, Fidelity Investments
"Building Continuous Improvement in a Service Environment"

May 19, 2006

Morning Session: Lou LaRowe, RPh, Executive Director of Manufacturing and Packaging and Kim Kellermann, Manager Spiriva Packaging, BI Roxane Inc.
"Connecting 1,000 Employees to a Single Global Vision"
 

Afternoon Session: John Engler, President & CEO of the National Association of Manufacturers (NAM)

February 17, 2006

Morning Session: Gordon Tytler, Vice President, Supply Chain Management, Rolls-Royce Energy Systems, Inc.
"Global Purchasing and the Global Supply Chain"
 

Afternoon Session: Miles Arnone, Operating Principal, American Capital Strategies
"America's Trading Partners: Making more Informed International Purchasing Decisions"

November 11, 2005

Morning Session: Jay Mortensen, Director of Target Costing and Cost Engineering, Maytag
"Target Costing in a Manufacturing Environment"
 

Afternoon Session: Chris Jaromin, Executive Director of Manufacturing and Colleen Heacock, Director of Organizational Change, Communication & Development, The Longaberger Company
"Redisign: People and Process"

August 5, 2005

Morning Session: Bob Higgins, Vice President Manufacturing & Logistics, Candle-Lite Division, The Lancaster Colony Corp.
"Culture Change from Continuous Improvement"
 

Afternoon Session: Donna Demerling, Vice President, Supply Chain Transformation, The Timken Company
"The Transformation of the Global Supply Chain"

May 13, 2005

Morning Session: Todd Manifold, General Manager and Rodger Jeffery, Business Development Manager, Mettler Toledo
"The Creation of a Breakthrough Manufacturing Technology Designed through a "Collaborative Development Model" to Provide Significant Competitive Advantage"
 

Afternoon Session: Kent T. Sears, Vice President and General Manager, General Motors Corporation
"Taking Lean to the Enterprise. Applying Principles of Lean Manufacturing to the Office & Professional Environment"

February 4, 2005

Morning Session: Kathleen Smith, Director Diversity, Inclusions and Worklife, Ross Products Division, Abbott Laboratories
"Effectively Managing Diversity in the Workplace"
 

Afternoon Session: Mitch Kruegel, Senior Continuous Improvement Mentor and Jonathon H. Markey, President, North Jersey Media Group
"The Lean Newspaper: A Publishing Company's Journey to Lean Office"

November 12, 2004

Morning Session:
Mark Walcott, Director of Engineering & Quality Systems, Metaldyne
Srini Subramaniam, Principal, Deloitte Consulting LLP
Don Kirkland, Senior Manager, Deloitte Consulting LLP
"How the Supply Chain Initiatives at Metaldyne Have Helped the Company to Drive Manufacturing Performance Excellence Across its Global Business"
 

Afternoon Session: Carol A. Christobek, Manager Business Process Redesign, Ashland Inc.
"Achieving Operational Excellence Through Business Process Redesign"

August 27, 2004

Morning Session: David S. Hoyte, Managing Director, TMB Industries
"Accounting Tools to Measure the Success of your Lean Initiatives. Math and Aftermath: Measures that Inspire Lean Behavior, Measures that Mislead, and Companies that Die while Measuring Poorly"
 

Afternoon Session: Garry Berryman, Corporate Vice President, Global Materials & Supply Chain Management Foundation Engineering and Operations, Applied Materials, Inc.
"The Role of Leadership in Transforming Supply Management from a Tactical Reaction Oriented Responsibility to a Strategic Competitive Advantage"

May 7, 2004

Morning Session: Joseph Fiskel, Principal, Eco-Nomics LLC and John Harris, formerly with Ashland
"Creating Shareholder Value through Environmentally Sustainable Supply Chain Management: Case Studies of Leading U.S. Companies"
 

Afternoon Session: Beau Keyte, Branson, Inc. and Ron Fardell, Lean Enterprise Director - Textron, Inc.
"Application of a Lean Philosophy Inside the Office and How to Initiate the Effort Through Value Stream Mapping"

Feburary 20, 2004

Morning Session: Mari Jo Cary, SPHR, ABB Inc.
"Certifying Employee Qualifications and Skills for Effective Job Assignments"
 

Afternoon Session: Jan Santerre, Vice President of Lean Enterprise, Parker Hannifin Corporation
"The Challenges of Managing a Lean Organization"

November 14, 2003

Morning Session: Paul Bedell, Director North American Blow Mold Operations, Lean Champion, OASIS Corporation
"Lean Value Stream in a Mass Production Environment"
 

Afternoon Session: Thomas D'Amico, Senior Vice President Global Manufacturing & Quality, Diebold, Inc.
"Global Supply Chain Strategy"

August 22, 2003

Morning Session: Tom Deschler, Vice President Manufacturing; Watts Patterson, Operations Vice President and Larry Noble, Recently Retired President, T. Marzetti, Division of Lancaster Colony
"Managing Corporate Culture During Growth"
 

Afternoon Session: Roger Ellis, Vice President Manufacturing and Knute Hankins, General Manager Manufacturing, The Timken Company
"Timken Automotive's Journey with Lean/SixSigma"

May 16, 2003

Morning Session: Patricia Brown, Executive Director Human Resources, Bridgestone Firestone, Inc.
"Retaining & Motivating Good Employees in Tough Times"
 

Afternoon Session: Robert Bauer, President, Liebert Corporation, Division of Emerson Electric
"Manufacturing Performance at Liebert"

February 21, 2003

Morning Session: Marty Blazic, Deb Hoffman and Tom Ashbrook, Tosoh SMD, Inc.
"Using 5-S to Start the Lean Manufacturing Process"
 

Afternoon Session: Al Ver, Vice President Advanced & Manufacturing Engineering, Ford Motor Company, Inc.
"Innovative Approaches in Sustainable Manufacturing"

November 15, 2002

Morning Session: John D. Striebich, Director of Flow Manufacturing and Materials/Refrigeration Division, Copeland Industries
"How to Design an MRP System That Fits into Lean Manufacturing"
 

Afternoon Session: Mike Kelty, Vice Chairman & Executive Vice President and Brian Belcher, Vice President, Global Information Systems, Scotts Miracle-Gro
"Implementing ERP at Scotts"

August 23, 2002

Morning Session: Paul Mascuch, Director of Technology and Jerry Demott, Johns Manville
"Neutral Network Modeling and Control"
 

Afternoon Session: Russ Scaffede, Senior Vice President, Global Manufacturing, Donnelly Corporation
"Leading the Lean Transformation Creative Destruction - Changing Ahead of the Curve"

May 17, 2002

Morning Session: Bill Fotsch, Great Game of Business, Springfield Remanufacturing
"Open-Book Management: Truth, Testimony & Triumph"
 

Afternoon Session: Mike Tanner, Group Plant Manager, TI Group Automotives Systems
"Capturing the Benefits of Lean Manufacturing"

February 15, 2002

Morning Session: David S. Hoyte, President and Chief Executive Officer, J. L. French
"Turnarounds: Durable Business Improvement"
 

Afternoon Session: David Kirk, VP Operations and Marketing and Bill Bosway, Copeland Corporation
"Linking Manufacturing Performance Measures to Customers "

November 30, 2001

Morning Session: Laura Blum, Production and Inventory Control Manager, Tosoh SMD, Inc.
"Theory of Constraints, One Company's Experience in Advanced Scheduling Systems"
 

Afternoon Session: Harland Sarbacker, Plant Operations Manager, Dana Corporation
"Exceeding Quality Standards Through Teamwork"

September 7, 2001

Morning Session: Joe Phelan, General Manager/Manufacturing, GE Superabrasives
"E-Commerce"
 

Afternoon Session: Roger Blackwell
"Customers Rule! Why the E-Commerce Honeymoon is Over" (Crown, 2001)

May 18, 2001

Morning Session: Deb Liefer, Donnelly Corporation
"Work Standardization in the Lean Environment"
 

Afternoon Session: Larry Pike, Lockheed Martin Aeronautics
"Achieving Lean Manufacturing Through the Total Value Stream"

February 16, 2001

Morning Session: Dan Hagedorn, Midway Products
"Mistake Proofing"
 

Afternoon Session: Steven Brunner, Plant Manager and John Pigg, Sec. AFGM Local 347, Quaker Oats
"Commitment vs. Control Based Cultures"

December 1, 2000

Morning Session: William S. Marras, PhD, CPE, The Ohio State University
"Ergonomics in Modern History"
 

Afternoon Session: Paul D. Ericksen, Manager, Materials Resources of Lawn and Garden Products, John Deere's Worldwide Commercial & Consumer Equipment Division
"Time-Based Supply Management: Managing the Extended Enterprise"

February 12, 2000

Morning Session: Carol Newcomb, Fisher College of Business
"Orientation of Executive Education Program"
 

Afternoon Session: James Wiebe and Frank Gastrich, American Showa
"Planning for Competitiveness - A Model for Continuous Improvement"

May 19, 2000

Session: Mark Hogan, Vice President of Manufacturing, Southland Technologies
"Using Goal Convergence for Rapid Organizational Transformation"

August 25, 2000

Morning Session: David S. Hoyte, President, Arvin Ride and Motion Control Products
"Rapid Changeover - Applying Lean Principles to Improve Producticity"
 

Afternoon Session: David S. Hoyte, President, Arvin Ride and Motion Control Products
"Operations Lite - Applying Lean Principles to the Industrial Enterprise"

November 12, 1999

Morning Session: Jatin Shah, Managing Director and Founding Member of Business Risk Solutions, Inc.
"Decision Analysis"
 

Afternoon Session: C.L. "Jerry" Henry, Chairman and Chief Executive Officer, Johns Manville Corporation
"Safety in Manufacturing"

February 19, 1999

Session: Al Herold, Kyle Thomas, Tom Rice and Jeff Siefker, Mettler Toledo, Inc.
"2-Day Today - Quick Response Manufacturing"

May 14, 1999

Morning Session: John Adams, Senior Vice President, Honda of America Manufacturing
"Model Predictive Adaptive Control Systems"
 

Afternoon Session: John Adams, Senior Vice President, Honda of America Manufacturing
"Leaning Into the Wind - The Culture of Creative Dissatisfactions"

August 27, 1999

Session: Pamela Vosmik, Human Resources Vice President, Lucent Technologies
"The Power of Ideas and Recognition"

December, 1998

Session: Edward L. Gubman, Global Organizational Effectiveness Practice Leader, Hewitt Associates
"Employee Retention and Recruitment Techniques"

August 28, 1998

Session: William Woodburn, GE Superabrasives
"The Journey to Six Sigma Performance"

June 5, 1998

Session: R. David Nelson, Deere & Company and David A. Curry, Honda of America Manufacturing, Inc.
"Best Practices in Supplier Development"

February, 1998

Session: Tom Wallace, Distinguished Fellow 1994-1997, Ross Bushman and Chandler Stevens, Cast-Fab Technologies, Inc.
"Sales and Operations Planning…Principles and Practice"

December, 1997

Session: George Taninecz, Associate Editor, Industry Week; David Shardelow, Cincinnati Milacron and Mark Twinem, The Lord Corporation
"The Makings of America's Best Plants"

September, 1997

Session: Steve Barnes, John Dieterle, Rick Peters, and Judy Thiel, The Timken Company
"Continuous Improvement Processes"

May, 1997

Session: Rafael Menda, McNeil Consumer Products Co.
"Achieving Manufacturing Responsiveness and Cost Savings Through Changeover Time Reduction in Packaging Processes"

February, 1997

Session: Prof. Rob Heneman, OSU; Tim Gardner, The Longaberger Company and Tim Reynolds, Ross Products.
"New Pay Initiatives for Shop Floor Employees in Manufacturing: Team Pay, Gainsharing, Profit Sharing, Broad Banding Recognition Programs and Skill-Based Systems"

December, 1996

Session: John Thornton, Manager Quality; Bill Soller, Quality Engineer and Karina Magaziner, Quality Engineer, ABB Industrial Systems, Inc.
"Building Customer and Supplier Partnerships Through High Performance Work Teams"

September, 1996

Session: Fred Wilking, Vice President Operations/General Manager, Valves and Fittings Products and Tom Niehaus, President of Engineered Systems Division, Dover Corporation
"Mass Customization at Dover Corporation"

June, 1996

Session: Dean Ruwe, President and Chief Executive Officer, Copeland Corporation
"Process Change and Employee Empowerment"

February, 1996

Session: Phil Sheehy, Product Supply Manager, Global Logistics Center, Procter and Gamble Corp.
"The Development and Implementation of Efficient Consumer Response Programs at P&G"

December, 1995

Session: Russell Maier, Chief Executive Officer, Republic Engineered Steel Co.
"Employee Empowerment"

September, 1995

Session: Prof. Ron Matthews, Cornell University Engineering School and Prof. Joe Bowman, Kansas University College of Business
"Corporate/University Partnerships"

May, 1995

Session: Roger Campbell, Director of Training, Worthington Industries
"Employee Empowerment"

February, 1995

Session: Chris Aschinger, Chief Executive Officer, Columbus Show Case Co. and Terry McGann, Director of Process Improvement, Coca-Cola North America
"Reducing Time to Market Through Cross-Functional Teams"