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Plant Tours and Workshops - Wednesday, April 9

You will have a chance to register for plant tours and workshops during the formal Leading Through Excellence registration process. All tours and workshops include lunch and, if applicable, transportation.

You are welcome to register for up to one morning workshop and one afternoon tour or, alternately, one all-day tour.

Interested in adding a tour or workshop to your registration or switching? Contact Matt at burns.701@osu.edu

All-Day Tour

LeanCor - Florence, Ky. (SOLD OUT)

Cost: $65

Focus: Visual management, standard work, inventory flow optimization

About: On this tour, get an exclusive look at the day-to-day operations of this third-party logistics provider, which supports 44 plants, five cross-docks, 1,700-plus suppliers, and 1,200-plus outbound shipping locations. In the first part of the tour, attendees will see LeanCor's control center for tactical transportation management, where visual management is used not just to track the movement of cargo but highlight problems. The tour also highlights how leaders are engaged in problem-solving. After lunch, see a 110,000-square-foot ot in-bound replenishment facility LeanCor runs nearby, which supports a number of major automakers. Here, LeanCor has implemented visible metrics for tracking the engagement of the 100-worker team hour-by-hour, painting an agile, accurate picture of how workflow is moving.

Agenda

  • 8 a.m.: Bus departs Fawcett Center for LeanCor
  • 10 a.m.: Bus arrives at LeanCor Operations Center
  • 11:30 a.m.: Lunch served
  • 12:15 p.m.: Bus departs Operations Center
  • 12:30 p.m.: Bus arrives at Lean Fulfillment Center
  • 2 p.m.: Tour concludes
  • 4 p.m.: Bus arrives at Fawcett Center

Morning Workshops

Looking for Big Improvements Within and Beyond Your Four Walls, with Prof. Tom Goldsby

Cost: $125

Small groups are recommended, though not required, for this workshop

This workshop, led by Fisher logistics professor Tom Goldsby, equips attendees with the tools to identify critical “pain points” in the extended value stream and create a strategic roadmap for dramatic process improvements. Attendees begin by taking a “60,000-foot view” of their organization with an extended value stream map: How does product and/or information flow? Who are they buying from or selling to? Where is value created and lost? In the next level, the “20,000-foot view,” attendees draft a more detailed analysis of specific parts of the value stream, tracking timing, frequency, and volume with a specific supplier or customer. Finally, attendees examine the process-level activity where work is conducted and shine a light on critical opportunities for improvement. Attendees emerge with an actionable problem statement and project charter.

Agenda - Wednesday, April 9, 2014

  • 7:30 a.m.: Check-in opens at Fawcett Center
  • 8 a.m.: Workshop begins
  • Noon: Workshop concludes / Lunch served

Cause Mapping, with Peg Pennington, Exec. Director, COE (SOLD OUT)

Cost: $125

Pennington in her cause-mapping workshop demonstrates a rational, logical method of cutting the heart of the problems in an organization. The cause map is a visual representation of a crucial question in lean thinking: "What is the problem we are trying to solve?" By effectively working backwards through an event, the cause map helps illuminate the wide-ranging, marrow-deep gaps in a process instead of skimming the surface. Participants emerge with new insights on approaching a problem by asking questions first instead of springing to answer them. This is a valuable tool that can help make lasting improvements in your professional and everyday life, and in this workshop you'll have the chance to build cause maps in groups based on real-world events.

Agenda - Wednesday, April 9, 2014

  • 7:30 a.m.: Check-in opens at Fawcett Center
  • 8 a.m.: Workshop begins
  • Noon: Workshop concludes / Lunch served

The Vigorous Learning Organization, with David Veech, Fisher College (SOLD OUT)

Cost: $125

In this workshop, participants will discuss issues affecting people and organizations on a global scale, and how we can structure organizations in the future to not only survive, but also thrive, increasing the quality of life of the people and communities they touch. One structure we will focus on is a Vigorous Learning Organization (VLO), an entity that understands its role in an increasingly complex global system and is structured to build actionable sensing and analytical skills in its people. A significant component is a rigorous learning system based on scientific problem solving following a refinement of the Plan-Do-Check-Act process we call the C4 process (Concern, Cause, Countermeasure, Confirm). We’ll break into small discussion groups to share personal experiences with each of the points of complexity the VLO model describes to frame a global problem, then mix up the groups to discuss the VLO as one countermeasure to the problem’s root cause. 

Agenda - Wednesday, April 9, 2014

  • 7:30 a.m.: Check-in opens at Fawcett Center 
  • 8 a.m.: Workshop begins
  • Noon: Workshop concludes / Lunch served at Fawcett Center

Afternoon Tours

Transportation Research Center - East Liberty, Ohio

Focus: R&D

Cost: $45

About: On this tour, learn about the operations of the nonprofit Transportation Research Center in western central Ohio, an automotive proving ground that runs programs to test vehicles for safety, fuel economy, crash performance, and other factors. The tour begins with an overview of the TRC facility and a Q&A and then hits the road for a driving tour of the proving grounds, which are used by car and truck OEMs along with public-sector entities.

Agenda - Wednesday, April 9, 2014

  • 12 p.m.: Boxed lunches served at Fawcett Center
  • 1 p.m.: Tour bus departs from Fawcett Center for tour
  • 4 p.m.: Buses depart sites for return to Fawcett Center

Port Columbus International Airport - Columbus, Ohio (SOLD OUT)

Focus: Operations management

Cost: $45

About: Port Columbus, managed by the Columbus Regional Airport Authority, is in the midst of major changes and improvements aimed at improving travelers' experience and accommodating increased passenger levels. Join this tour for an up-close, operations-focused look at these upgrades, including the airport's new 10,000-foot runways and revamped taxiways. The tour also will take attendees to other operational facilities at Port Columbus, including the air traffic control tower and the baggage handling / baggage claim areas. NOTE: Because of the access provided in this tour, federal regulations restrict attendees to U.S. citizens only.

Agenda - Wednesday, April 9, 2014

  • 12 p.m.: Boxed lunches served at Fawcett Center
  • 1 p.m.: Tour bus departs from Fawcett Center for tour
  • 3:30 p.m.: Buses depart sites for return to Fawcett Center

Mills James - Columbus, Ohio (SOLD OUT)

Focus: Operational excellence in creative spaces, visual management, culture change

Cost: $45

About: The deepest roots of process improvement are found in the manufacturing sector, but its application in recent decades throughout the service industry proves the tools can be a game-changer anywhere. Take Mills James, an audiovisual and event staging company based in Columbus that has worked with COE to bring operational excellence to creative spaces. Join this tour for a look at how lean tools and other principles of process improvement drive real change to processes that begin inside the minds of those in your organization. This tour is returning for the summit's second year based on an overwhelmingly positive response at Leading Through Excellence 2013.

Agenda - Wednesday, April 9, 2014

  • 12 p.m.: Boxed lunches served at Fawcett Center
  • 1 p.m.: Tour bus departs from Fawcett Center for tour
  • 3:30 p.m.: Buses depart sites for return to Fawcett Center

Scotts Miracle-Gro Co. - Marysville, Ohio (SOLD OUT)

Focus: Visual management, product flow, lean manufacturing

Cost: $45

About: COE member Scotts is an $8 billion-a-year global consumer lawn and garden company that has been implementing principles of operational excellence throughout its supply chain operations for years. On this tour, get an overview of Scotts' journey and an inside look at a Marysville manufacturing operation, where the company has implemented visual management tools and made remarkable improvements to product flow.

Agenda - Wednesday, April 9, 2014

  • 12 p.m.: Boxed lunches served at Fawcett Center
  • 1 p.m.: Tour bus departs from Fawcett Center for tour
  • 3:30 p.m.: Buses depart sites for return to Fawcett Center

Worthington Industries - Columbus, Ohio (SOLD OUT)

Focus: Manufacturing changeover optimization, standard work

Cost: $45

About: Columbus steel giant Worthington Industries has made a remarkable climb out of the economic downturn that devastated the manufacturing industry, a key component of which was a lean transformation initiative that has unfolded over the past half-decade. Join this tour for an inside look of Worthington's Steel Processing segment, where the company has implemented lean practices in optimizing changeover and incorporating standard work.

Agenda - Wednesday, April 9, 2014

  • 12 p.m.: Boxed lunches served at Fawcett Center
  • 1 p.m.: Tour bus departs from Fawcett Center for tour
  • 3:30 p.m.: Buses depart sites for return to Fawcett Center