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Breakout Sessions, April 9-10

Deciphering the Multi-Generational Work Force

Marc Ankerman, senior lecturer of management and human resources, Fisher College of Business

You got the message, but it is coded, unclear and difficult to read or understand. If only you had tools and techniques to DECIFER the complete information. Whether you are looking from the outside or inside of your organization you need tips, clues, keys and hints at figuring out the multi-generational workforce of today’s workplaces. Join Professor Marc Ankerman in building your toolkit and learning how to D.E.C.I.F.E.R. your business landscape in the X,Y,Z and N generations.

Lean Planning: Resilient Plans for Complex Environments

Matt Barcomb, coach, odbox

Most organizations approach planning in uncertain environments somewhere between non-optimally and abysmally. The core issue is using traditional planning models that rely on more certainty than is possible or practical. And in the landscape of modern business this is a problem as uncertainty is higher than ever and will continue to grow.Proven models exist for planning in less knowable situations. This session will cover practices such as benefit mapping and flow-based road maps as well as explain how to apply concepts such as option-thinking and triggers to create a more resilient and realistic plan.

Data Visualization: Design-Systems and Bias Mitigation

Elliot Bendoly, professor of management sciences, Fisher College of Business

It’s easy to get excited about the kind of access we now have to data. And we should be. But we should also be cautious. We need to be aware of our biases and assumptions regarding data, if we want to learn from analysis rather than being misled by it. In this session we will discuss designs of systems for analysis and prescription, and processes to develop and maintain these systems, that maximize what our data can do for us.

From Crooked Movers to Apple Maps: People Problems and Outsourcing Decisions

Benjamin Campbell, associate professor of management and human resources, Fisher College of Business

Outsourcing is fundamentally about managing people: managers must determine whether it is better to manage people within the borders of the firm or it is better to manage people outside the borders of the firm. Through this discussion-based session, we will use a variety of real-world examples to explore and analyze some of the people problems that arise from the decision to outsource jobs. In so doing, we identify which jobs are safe to outsource and which are not.

Macrotrends: Big Forces at Work in Our Economy, Our Business, and Supply Chains

Tom Goldsby, professor of logistics, Fisher College of Business

Most senior managers and executives find themselves consumed with the day-to-day management of the business. This session encourages business leaders to step back and recognize major issues that are changing the economic landscape that will influence business success and failure in the coming years. This session will explore the following topics:

  • Population shifts and the ensuing changes in market growth and demand
  • Extended supply chains and the stresses they pose on the business
  • Impending scarcity on several key materials
  • Regulations and international trade policies and patterns

Team Science, From Wooden to Toyota:  An Integrated Model for Lasting Success

John LeCrone, commissioner, Horizon League; Mark Siwik, Executive Director, BeLikeCoach

Why are so few teams able to achieve the enduring success of UCLA's John Wooden in sports or Toyota in business?  We answer this question by sharing the groundbreaking work of an interdisciplinary team that developed an integrated model of leadership and talent development. The team's experience and their evidence-based model is a glimpse into the future of scientific advancement and knowledge creation.  Learn how different fields like sports and business can work together in practical ways to develop people, get better results, and achieve lasting success.

Developing the Strategic Leader

Steve Lundregan, associate director of strategy, Center for Operational Excellence

As conditions of demand, we all face discontinuous change, disruptive competitors, and complex requirements. At the same time, organizations are simultaneously getting older and younger and the tools and resources available have more potential upside but also more downside risk. These conditions demand different leadership skills and reflective thinking about how organizations develop and employ leaders. We need to be more aware, capable, and adaptable, and we need to do all of this faster. This session draws on recent literature, case examples, and individual experience to address these challenges. We define distinguishing attributes of strategic leaders and demonstrate competitive advantages of firms that employ strategic leadership. Moving to action, we consider a strategic leadership management framework for identifying, developing, and deploying leaders in your organization. Whether you are in the C-suite, in the middle, or just beginning your leadership journey, this session promises to challenge your thinking and behavior as a leader.

Principles of Lean Product Development

Norbert Majerus, Senior Master Black Belt, Goodyear

In order to implement a successful lean product development process, it is important to understand the lean principles that apply. Although lean principles are universal, they have to be applied differently in different parts of an oranization. (manufacturing vs R&D). Companies also have unique challenges in R&D and there is no universal receipe. The key is to learn the principles, apply them correctly and then teach those who own the process to improve the process. In this presentation we ill explain some of the basic principles that likely apply to all R&D organizations and show how they were implemented at Goodyear. The principles are illustrated with examples and case studies from Goodyear R&D.

Leading Your Organization Through Change

Margot Hoffman, president/CEO, The Partnership for Excellence

Change is inevitable, so leaders need to be successful when leading their organization through change. Dr. Margot Hoffman has researched several studies on change and has synthesized the information into this interactive workshop to help leaders effectively transition their organization through change. Through presentations, activities and table discussions, participants will better understand how people react to change, the stages of transition when change occurs, deterrents to effective change, how to manage difficult change, and the positive aspects of effective change.

The Art of the Pitch, The Science of the Story

Rodrick Pauley, vice president - Mills James Experience Group, Mills James Productions

Business stories are told in many ways – bringing to life brand, culture and strategy to help achieve goals and objectives. Many associates struggle with how to effectively communicate their company’s vision, products and services to customers. In this session, Rodrick Pauley teaches participants how to translate complex brand messages into innovative, immersive stories and creative pitches for internal and external audiences.

Cultural Change through Execution

Jan Santerre, senior vice president - lean business, Hillenbrand Inc.

We all want to achieve more at a faster rate with fewer resources. But how does a leader develop a team to accomplish that? How do we organize for lasting changes which yield superior results? Ultimately, in all honesty, what does the leader need to do differently, starting today, to change his or her leadership to accomplish this? There are lessons from Dr. Deming to Ram Charan but tying them into a cohesive, approachable methodology can seem like grasping for straws. In this talk on leadership Jan Santerre will share insights from over 30 years in corporate America, driving cultural change through execution.

Lean Product Development: Beyond Tools and Processes to Product Ownership

Gabi Vandermark, IT consultant, Rottie Consulting LLC

When developing a product, the tools and processes you choose to use can certainly have an impact on the quality and speed to market. However the best tools and processes alone do not guarantee success. Product ownership is the key success diferentiator! In this session we will examine the role and key responsibilities of a Product Owner and discuss the importance of leadeship, ownership and championing that leads to product development success.

Lean Leadership Fundamentals

David Veech, senior lecturer in management sciences, Fisher College of Business

A fundamental understanding of Lean basics isn’t enough to sustain a transformation. True success requires leaders equipped with the behaviors that drive employee engagement and skill development while truly challenging team members. This session outlines the lean leadership fundamentals that can help any organization improve retention and engagement while adhering to the tenet at the heart of Lean thinking: Showing true respect for people.

 

Additional Hosts

 (abstracts to come)

Drew Locher, president, Change Management Associates
Topic: Product development

Steve Reed, value stream manager, Nestle USA
Topic: Lean deployment across the value stream

Giuliano Marodin, visiting scholar / COE fellow, Fisher College of Business
Topic: Lean deployment in developing countries

Walt Miller, director of operation excellence - continuous improvement teacher, Cummins Inc.
Topic: Operational excellence / leadership

Andrea Prud'homme, assistant clinical professor management sciences, Fisher College of Business
Topic: Sales and operations planning