All COE events are located at Fisher College of Business unless otherwise noted.

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May 13 - Spring Keynote: RIch Sheridan, CEO, Menlo Innovations

8 - 9:30 a.m. | Longaberger Alumni House, 2200 Olentangy River Road, Columbus, OH

COE is pleased to partner with the Fisher College of Business Master of Business Operational Excellence program to bring to campus Rich Sheridan, CEO of award-winning software developer Menlo Innovations LLC and author of Joy Inc. Employees of COE member companies are invited to join MBOE program alumni the morning of Friday, May 13, for Sheridan’s keynote.

A programmer by trade, Sheridan entered the corporate world and found at the midpoint of his career that he no longer experienced the joy that had drawn him to the industry. After losing his job as a software development executive when the dot-com bubble burst, he founded Menlo Innovations in 2001, saying the company’s purpose was to “bring joy to the world through software.” Menlo has gone on to win the Alfred P. Sloan award for Business Excellence in Workplace Flexibility for eight straight years and has earned five revenue awards from Inc. magazine.

In his keynote, based on Joy Inc., Sheridan offers an inside look at the culture that’s flourished at Menlo over the last 15 years that leverages visual management, an open and collaborative workspace, and a “fail fast” ethos that has garnered attention nationwide.

All attendees will receive a complimentary copy of Sheridan's book, Joy Inc.


(Open to employees of COE member companies only)

June 3 - I.T. Leadership Network forum: Spotlight on MassMutual

9:30 a.m. - noon | Fawcett Center, 2400 Olentangy River Road, Columbus, OH

COE’s IT Leadership Network in recent years has brought stories of transformational change from companies including Bose, Nordstrom, Nationwide, Capital One, and more. The latest event in our ongoing series highlighting process excellence in I.T. brings to Ohio State University a major U.S. financial services firm – and the executive who leads and supports its continuous improvement practice ...

COE on Friday, June 3, welcomes Dalton Li, a vice president at Springfield, Mass.-based MassMutual Financial Group, a $29 billion-a-year life insurer with 11,000 employees. At MassMutual, Li supports strategy, deployment and executive coaching for its enterprise-wide lean management implementation. In this session, he’ll chart MassMutual’s lean journey with a special focus on its I.T. capability, highlighting the company's approach to tools and principles, coaching, and sustaining gains.

Li began his career as a nuclear submarine officer based in Annapolis and later served as an assistant professor for the U.S. Navy before working at consultancy McKinsey & Co. for six years. He joined MassMutual in his current role in 2012.


  • 9:30 - 10:30 a.m. - Check-in / Networking breakfast
  • 10:30-11:30 a.m.: MassMutual presentation
  • 11:30 a.m. - noon: Audience Q&A 

(Open to COE members and guests)

Mark your calendar...

The following COE events are scheduled with more details to come, though dates are subject to change. Check back on our events page or look for an e-mail invite closer to the event.

  • June 16 - Innovation Summer Series: Session 1
  • June 24 - Women's Leadership Forum
  • July 14 - Innovation Summer Series: Session 2
  • Aug. 18 - Innovation Summer Series: Session 3
  • Sept. 16 - Professional Development Seminar
  • Oct. 7 - IT Leadership Network Fall Forum
  • Oct. 21 - Supply Chain Forum
  • Nov. 4 - Women's Leadership Forum
  • Dec. 2 - Professional Development Seminar
  • Feb. 10, 2017 - Professional Development Seminar
  • April 11-13, 2017Leading Through Excellence: COE Summit 2017
  • Aug. 25, 2017 - Professional Development Seminar
  • Nov. 3, 2017 - Professional Development Seminar