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Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

Next Up: GE Appliances, Anheuser-Busch InBev set for Dec. 5 seminar

Leaders from manufacturing giant GE Appliances and worldwide brewer Anheuser-Busch InBev will be coming to Columbus Dec. 5 to share their companies' stories as part of COE's final quarterly seminar of the year.

From GE Appliances is Kevin Nolan, VP of Technology, who is ushering the company through an era of rapid change as it works to apply lean principles to its product development process, better aligning product with shifting consumer demand.

From A-B InBev is Becky Bach, global director of continuous improvement, who will be giving an inside look at the company's in-process efforts to develop a sustainable operational excellence capability.

Read more about the event here or register now!


  • Friday, Dec. 5
  • Location: Longaberger Alumni House, 2200 Olentangy River Road, Columbus, OH
  • Agenda: 10:30 a.m.: GE Appliances, Noon: Networking Lunch, 1 p.m.: A-B InBev, 2:30 p.m.: Beer tasting networking event

Q&A: Challenges, opportunities for supply chain managers

Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? 

Center for Operational Excellence Associate Director Tom Goldsby is the co-author of a newly released book that addresses both of those, and he recently spoke with COE about the implications of these so-called "macrotrends" and why companies shouldn’t view them exclusively as a “doomsday prophecy.”

Read more ...

In Pictures: COE's Sept. 26 Quarterly Seminar

COE for its fall 2014 seminar hosted Rubik Babakanian, chief procurement officer at Western Digital Corp., and Walt Miller, director of operations excellence for Cummins Inc.