Center for Operational Excellence (COE)

The Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise.

Next Up for COE: June 8 IT Leadership Network Forum

Registration is now open for the next ITLN forum, to be hosted Friday, June 8 on the campus of the Fisher College of Business. Featured presentations:

Lean management in Hewlett-Packard’s delivery system
Srini Koushik, chief development officer of HP’s Enterprise Services
9:45 a.m. – 11:30 a.m.
Developing and supporting IT solutions today requires a shift from standardization and factory based development to mass customization. Yesterday’s command-and-control management style has given way to a model built on lean management and software development. Koushik gives an inside look at HP’s industrialized delivery model, an innovative structure that delivers better results by combining unique management and operational models with a focus on the people that drive it. (Click here for a white paper on Koushik’s topic)

Is lean management timeless? Observations from the agile field
Sanjiv Augustine, president, LitheSpeed
1 p.m. to 3 p.m.
Agile development methods are helping cut development lead times, improve product quality and trim engineering costs, leading to increased customer and associate satisfaction and less waste. In reality, these methods are timeless lean principles that focus on customer value, respect for people and continuous improvement. Augustine, president of Alexandria, Va.-based training and consulting firm LitheSpeed, will share how agile teams are implementing lean management at the project, program and enterprise levels to deliver outstanding customer value.

Click here to register for the forum. More details on the event:

Site:

• Mason Hall, Fisher College of Business, 2^nd floor rotunda
• 250 West Woodruff Avenue, Columbus, OH 43210

Agenda:

• 9 a.m. to 9:45 a.m. – Registration / networking
• 9:45 a.m. to 11:30 a.m. – HP presentation
• 11:30 a.m. to 1 p.m. – Lunch / networking
• 1 p.m. to 3 p.m. – LitheSpeed presentation

COE welcomes Capital One, Giant Eagle, Nestle USA as members

Building on an exciting path to growth in recent years, the Center for Operational Excellence in the Fisher College of Business at Ohio State University is pleased to welcome as members Capital One Financial Corp., Giant Eagle and Nestle USA.

"The broadening diversity of our membership base represents not only the composition of COE but of lean's adoption in the corporate world," said COE Co-Director Peter Ward. "Companies such as Giant Eagle, Capital One and Nestle are key to developing cutting-edge solutions to real problems in a wide variety of organizations."

Read more about our new members here.

From Think OpEx: 'A great idea without data = Whining'

The Center for Operational Excellence earlier this week hosted a kickoff event for the IT Leadership Network, a new subgroup of COE you’ll be hearing more a lot more about in the future. While turnout – for an offsite event at Nationwide Insurance – was great at nearly 200 people, I was equally impressed by our keynote speaker.

Mike Orzen, who quite literally wrote the book on lean and IT (it’s, uhh, called Lean IT), emerged as one of the most dynamic and engaging speakers I’ve had the pleasure to hear since joining the center several months ago. While the content of his presentation was tailored to an IT audience, the kernels of wisdom he shared about lean thinking and its place in an organization were universal and applicable to anyone at any point in their lean journey.

Read full article.

  Blog:  Think Op-Ex

Think Op-Ex is a blog for those who strive for operational excellence... the journey companies take to boost efficiency, cut waste and drive profitability.

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Candid camera: Snapshots of COE's Dec. 2 seminar

Center for Operational Excellence members can find