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Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

COE Summit slots filling quickly - register now!

The Center for Operational Excellence's signature event returns April 8-10 with a dynamic line-up of keynote speakers, new plant tour opportunities and nearly two-dozen breakout sessions hosted by Fisher College of Business researchers and industry leaders. Featured keynotes are: David Marquet, author, Turn the Ship Around!; Huggy Rao, Harvard Business School professor and co-author, Scaling Up Excellence; and (pictured, right) Rich Sheridan, Menlo Innovations CEO and author, Joy Inc.

Tours and workshops have limited capacity and are sold on a first-come, first-serve basis, so act now to make sure you can build your ideal summit experience!


  • April 8-10, 2015
  • Location: Fawcett Center, 2400 Olentangy River Road, Columbus, OH
  • Cost - COE member companies: $575; Non-members: $775 (tours, workshops not included)
  • Register now

Q&A: Challenges, opportunities for supply chain managers

Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? 

Center for Operational Excellence Associate Director Tom Goldsby is the co-author of a newly released book that addresses both of those, and he recently spoke with COE about the implications of these so-called "macrotrends" and why companies shouldn’t view them exclusively as a “doomsday prophecy.”

Read more ...

In Pictures: COE's Feb. 13 Quarterly Seminar

COE for its first quarterly seminar of 2015 hosted basketball great Clark Kellogg, American Electric Power EVP Mark McCullough, and Matthew Roberts, director of global product development for Abbott Nutrition.