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Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

Coming Soon: Lean Into Agile Conference - Nov. 7

COE teams with the Central Ohio Agile Association for a one-day conference geared toward bringing new insights to information technology professionals pursuing process improvement.

Keynotes: Mike Keller, CIO, Nationwide Insurance; Mike Orzen, Mike Orzen & Associates, co-author, Lean IT

  • Time: 8 a.m. to 5 p.m.
  • Location: Fawcett Center, 2400 Olentangy River Road, Columbus, OH
  • Cost: $224 (group discount available at $179 / person)
  • Register now!

Study: R&D directors, project leaders need to view innovation through new lens

A new study from a Fisher College of Business professor suggests research and development teams could use some more outside-the-box thinking in how they structure and manage their own innovation projects.

Forthcoming in the Production and Operations Management journal is “The Role of Project and Organization Context in Managing High-Tech R& D Projects.” This study, which employs both qualitative case data and survey data from more than 100 R&D projects at nearly three-dozen high-tech organizations, is authored by Aravind Chandrasekaran, an assistant professor of management sciences at Fisher.

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In Pictures: COE's Leading Through Excellence summit, April 9-11

The Center for Operational Excellence's Leading Through Excellence summit, April 9-11, brought together more than 250 process improvement leaders, Fisher College of Business faculty members, and industry experts for a three-day deep dive into problem solving and leadership development.