Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

Next Up: IT Leadership Network Forum, June 5

Featured Speaker: Dave Margil, Lean Deployment Leader, Bose Corporate Information Systems

Audio giant Bose Corp. has been implementing lean throughout its manufacturing and other back-office operations for years, but only in the last half-decade has this drive for continuous improvement begun in its IT division, Bose Corporate Information Systems. Leading the charge to deploy lean inside Bose IT is Dave Margil, who is joining COE’s IT Leadership Network forum June 5 for a wide-ranging look at the organization’s progress in the last five years.

At this event, Margil will share key insights gained in building a continuous improvement mindset along with challenges along the way. His talk will include a discussion of how lean and agile coexist in a broader “ecosystem," and how they cross-pollinate and enhance one another. He will also address the role of coaching as a key success factor in sustaining the lean journey.

Register here

COE Summit 2015: A Look Back

More than 300 process improvement professionals from around the world gathered in Columbus April 8-10 for Leading Through Excellence: COE Summit 2015, the third-annual summit and the largest event in COE history. Take a look back at an incredible three days of learning...

Dates announced for 2016 COE Summit

The Center for Operational Excellence already is gearing up for its fourth-annual Leading Through Excellence summit, set once again for Columbus in the spring. The 2016 event will take place April 12-14.

The 2015 summit, which concluded April 10, featured nearly two-dozen industry leaders and researchers and a dynamic line-up of keynote speakers, including David Marquet, author, Turn the Ship Around!; Huggy Rao, Harvard Business School professor and co-author, Scaling Up Excellence; and (pictured, right) Rich Sheridan, Menlo Innovations CEO and author, Joy Inc.

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