Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

COE Summit 2015: A Look Back

More than 300 process improvement professionals from around the world gathered in Columbus April 8-10 for Leading Through Excellence: COE Summit 2015, the third-annual summit and the largest event in COE history. Take a look back at an incredible three days of learning...

Dates announced for 2016 COE Summit

The Center for Operational Excellence already is gearing up for its fourth-annual Leading Through Excellence summit, set once again for Columbus in the spring. The 2016 event will take place April 12-14.

The 2015 summit, which concluded April 10, featured nearly two-dozen industry leaders and researchers and a dynamic line-up of keynote speakers, including David Marquet, author, Turn the Ship Around!; Huggy Rao, Harvard Business School professor and co-author, Scaling Up Excellence; and (pictured, right) Rich Sheridan, Menlo Innovations CEO and author, Joy Inc.

Q&A: Challenges, opportunities for supply chain managers

Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? 

Center for Operational Excellence Associate Director Tom Goldsby is the co-author of a newly released book that addresses both of those, and he recently spoke with COE about the implications of these so-called "macrotrends" and why companies shouldn’t view them exclusively as a “doomsday prophecy.”

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