Center for Operational Excellence (COE)

The Fisher College of Business Center for Operational Excellence connects business leaders and educators driven to achieve competitive advantage through excellent processes across the enterprise. Learn more here...

 Next Up: Innovation Summer, Part 2 - Collaboration Across the Supply Chain

Part 2 of our three-part series, set for Wednesday, July 13, expands beyond internal R&D boundaries with a keynote from a top leader at one of the world’s biggest consumer products businesses: Johnson & Johnson. Meri Stevens (pictured, right), J&J’s vice president of supply chain strategy and deployment, in her keynote will share how the maker of Tylenol, Listerine, and countless other products is collaborating upstream and downstream to fuel radical, breakthrough innovation.

For Johnson & Johnson, even the very “upstream” and “downstream” are changing in an era of unprecedented consumer involvement as products such as 3-D printers extend value creation beyond the company’s borders. Stevens will share how this shift has brought about major cultural change for J&J’s 60,000 supply chain employees as they work to “move the needle” for the Fortune 50 business.

Click here to read more and register ...

A Look Back: COE's April 2016 Leading Through Excellence summit

More than 350 process excellence professionals came to Columbus in April 2016 for COE's Leading Through Excellence summit, a deep dive into leadership and problem-solving skills. Check out this photo essay for a quick look at the action across 20 breakout sessions, 11 workshops and tours and four dynamic keynotes - or view all photos below ...

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