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Communication and Feedback

employees being protected by boss' hands demonstrating psychological safety in the workplace

Psychological Safety at Work: Why Two Teams Speak Up or Stay Silent

Everyone sees the problem. Only one team feels safe enough to say it out loud.
5 people talking with speech bubbles

Unlocking A Secret Language: Supercommunication

Charles Duhigg’s Supercommunicators: How to Unlock the Secret Language of Connection reveals that the ability to connect isn't an inborn trait reserved for the charismatic, but a learnable, evidence-based skill.
yellow brick road leading to emerald castle

The Myth of the All-Powerful Wizard of Oz: The Illusion of Leadership Certainty

For generations, people have watched the Great and Powerful Wizard share his all-knowing knowledge to the people of Oz from his towering figure of infallibility. But what if this is not the best way to be a leader?
man holding bubbles in each hand with people's faces in them

You Have More Influence Than You Think

We consistently and dramatically underestimate the power our mere presence holds over others.
boss and employee shaking hands over a desk

How Reflective Conversations Catalyze Change

What if one of the most effective tools for turning challenges into catalysts for growth isn't a new technology or management framework, but a daily conversation?
2 people communicating

Cultivating "Unbreakable" Teams in a Volatile World

What truly motivates your team beyond a paycheck or that lonely foosball table in the breakroom?
boss and employee having a one-on-one meeting

Glad We Met: The Art and Science of 1:1 Meetings

Steven G. Rogelberg reveals how shifting one-on-one meetings from routine check-ins to employee-focused, high-impact conversations can unlock stronger relationships, deeper engagement, and measurable performance gains.
supervisor and employee discussing a project at desk

How do leaders react when followers offer unsolicited help?

How do leaders lead in a complex environment? Leaders often rely on help from others.
hand holding envelope with email notification

What Did You Do Last Week?

When framed correctly, this question can be a powerful mechanism for employee growth.

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