The purpose of this session is to review strategies for understanding and managing conflict in the workplace. Tools for approaching conflict, managing negotiations and resolving others’ conflicts will be discussed.
Who Should Attend: This session is ideal for managers and supervisors.
| Date: | Wednesday, November 4, 2009 |
| Location: | Fisher College of Business, Pfahl Hall |
| Cost: | $695 |
| Discounts available for Fisher Business Education Series (FBES) Partners | |
| Prerequisites: | None |
| Faculty: | Roy Lewicki Robert Lount |
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| You will learn how to: |
| Define conflict and the importance of handling conflict in an organization |
| Analyze conflict dynamics in the workplace |
| Understand the basics of negotiation as a tool for managing conflict |
| Develop the capability to facilitate others’ negotiations through mediation |
Continuing Education Credits
0.8 CEU (Continuing Education Unit)
8 CPE (Ohio CPA)
Cancellation, Transfer & Substitution Policy
Cancellations:
More than two weeks before course start date: No Charge
Two weeks or less before course start date: 100 percent of course fee
Transfers:
Participants may transfer their fees to another course one time per registration. No transfers are permitted less than three business days prior to course start date.
- More than two weeks before course start date: No Charge
- Two weeks to three days before course start date: $100
Substitutions:
Substitutions can be made at any time for no charge
| Contact | |
| Amanda Brahier | Fisher College of Business |
| Program Manager | Executive Education |
| Phone: 614.292.8575 | 110 Pfahl Hall |
| Fax: 614.292.6644 | 280 W. Woodruff Ave. |
| brahier_2@fisher.osu.edu | Columbus, OH 43210-1144 |
