Fisher College of Business, Productivity Inc., and noted author Beau Keyte are proud to present the Lean Manager Certification Program for Administration and Service Industries.
Lean Manager Certification for Administration and Service Industries is a highly interactive and fully accredited program that teaches a carefully sequenced curriculum of Lean concepts and techniques, specifically for use in an administrative and service industry environment. This program emphasizes innovation pointing to the streamlining of operations processes and the improvement of administration effectiveness.
Over three-non consecutive weeks, each participant will experience a series of learning modules focusing on Lean planning, deployment and implementation. In between the weeks of training, participants must apply what they have learned to processes at their own organizations and in subsequent weeks, present their progress and results to the class.
Participants who successfully complete the three-week training and mentoring program, demonstrate successful implementation in their own organization and pass the certification exam are then certified as Administrative Lean Managers. (Earn 12 CEUs.)
This program is for middle and top-level executives at any company who seek the essential knowledge necessary to drive Lean throughout their entire organization
| Dates: | TBA |
| Location: | Fisher College of Business, Pfahl Hall |
| Cost: | $12,000 |
| Prerequisites: | Each participant must have a corporate sponsor to attest to the participant’s qualification and to the results achieved through the homework assignments. |
| Faculty: | Peter Ward Peg Pennington Prakash Mulchandani Productivity, Inc. |
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when the next Lean Manager Certification Administration and Service Industries seminar is scheduled. |
| You will learn how to: |
| Lead an administrative Lean implementation effort |
| Perform an administrative assessment and base lining process |
| Create a detailed deployment plan based on base line analysis |
| Perform as a principal administrative change agent |
| Lead and direct administrative teams in the deployment of Lean methodologies |
| Mentor and coach administrative staff in specific Lean tools and methods |
Cancellation, Transfer & Substitution Policy
Prior to the start of the program, registration may be transferred to another colleague without charge. To be considered for a refund, we must receive notification of cancellation in writing at least 30 business days prior to the event. Cancellations received within 30 business days are subject to the full registration fee and money will be held on account for up to one year for use at a future workshop or conference. There is a $200.00 processing charge for all cancellations.
| Contact | |
| Don Gray | Fisher College of Business |
| Program Manager | Executive Education |
| Phone: 614.292.8574 | 110 Pfahl Hall |
| Fax: 614.292.6644 | 280 W. Woodruff Ave. |
| gray_35@fisher.osu.edu | Columbus, OH 43210-1144 |
