Registration opens for 2015 Leading Through Excellence summit

Time and money are in short supply these days for companies seeking to build a long-term problem-solving culture and keep up with a frenzied short-term workload, but sometimes it’s necessary to hit “pause” before launching forward. The Center for Operational Excellence once again is offering a low-cost, high-value opportunity for companies around the country to … Continue reading “Registration opens for 2015 Leading Through Excellence summit”

MBOE recap: There’s an app for that

For Fisher’s Master of Business Operational Excellence cohort this year, paper is so 2011. MBOE took the leap to become a paper-free program this year with each student of the 2012-13 cohort receiving an iPad. Students can now access all materials on the iPad using iTunes University, type in notes, and then access them anytime … Continue reading “MBOE recap: There’s an app for that”

MBOE recap: The blame game and the Challenger explosion

Students in Fisher’s Master of Business Operational Excellence cohort are back on campus for their second week together in the year-long program. Senior lecturer Mrinalini Gadkari is on the scene for daily recaps. The 1986 Challenger disaster killed seven astronauts and consumed more than $5 billion as the shuttle broke apart less than two minutes … Continue reading “MBOE recap: The blame game and the Challenger explosion”

Practicing what we preach

Even if many of the speakers who come before COE members have lean-transformation success stories to share, all of those tales have to start with some gory details about problems at their organizations. In the spirit of quid pro quo, I’d like to share one of ours and fill you in on what we’re doing … Continue reading “Practicing what we preach”

Summit kickoff keynote to talk ‘Clarity First’

With registration for the Center for Operational Excellence’s sixth-annual Leading Through Excellence summit just weeks from opening, another of its featured keynote speakers is being revealed. Karen Martin, president of The Karen Martin Group and author of The Outstanding Organization, will open the second day of the summit on Wednesday, April 11. Martin, a renowned … Continue reading “Summit kickoff keynote to talk ‘Clarity First’”

COE, Lean Enterprise Institute hosting workshops in Columbus Oct. 24-26

The Center for Operational Excellence is teaming up this October with a leading voice in lean thinking for a three-day round of workshops hosted in Columbus and offered at a discount to center members. A dozen workshops scheduled from Oct. 24 to 26 at the Fawcett Center are now open for registration through the Lean … Continue reading “COE, Lean Enterprise Institute hosting workshops in Columbus Oct. 24-26”

Below the equator, a classic process problem

The next time you think your organization’s process problems are so singular they couldn’t be happening anywhere else, ask Joe Langlitz and his colleagues how they spent the first month of their summer this year. Langlitz and fellow Fisher College of Business MBA students James Goetter and Wenzhao Bi closed out their first year in … Continue reading “Below the equator, a classic process problem”

Sponsors: The secret weapon of a successful MBOE student

In Fisher’s Master of Business Operational Excellence program, we just completed the “Gate One” review of our students, the first of four evaluations they undergo. Gates are the points where students are assessed based on the progress they have made on their capstone project. Coaches and faculty follow a rubric that assesses students for their … Continue reading “Sponsors: The secret weapon of a successful MBOE student”

What’s your problem?

I recently had to take a friend to an urgent care facility in town after she broke out in hives and itchy skin, likely an allergic reaction to a food item. After making it into the exam room, the medical technician very efficiently completed the vitals and reconciled medication and past illness history. Next in … Continue reading “What’s your problem?”