Author: Richard Batts

Caruso and Salovey share evidence showing the importance of emotional intelligence in the workplace.

Glaser shares the insights of the neuroscience world, how it affects communication and how we can use this knowledge to increase our conversational intelligence through case studies and real-world examples.

No matter how you learned to be the leader you are today, there are times that something VUCA (volatility, uncertainty, complexity, and ambiguity) rears its ugly head, and you have no idea what to do. 

Stone and Heen provide an evidence-based framework to navigate difficult conversations, such as receiving feedback.

This book delivers real-world examples and practical guidance to navigate through the chaos and confusion of today’s teams.