Category: COE Forums

The digital age is changing the work we do and the roles we have, requiring a culture that values continuous learning and a relentless cycle of process improvement. COE membership includes admission to the dozens of events and webinars we host throughout the year on a variety of operational excellence topics. View upcoming webinars and events

I recently led a webinar for Fisher’s Center for Operational Excellence on the topic of “The Curious Leader,” which members can view in COE's Members Only Digital Content Archive (February 2020). We had a great discussion about how curiosity can help leaders build better relationships, grow their expertise, and become more innovative.

This is our first year hosting our annual Leading Through Excellence summit virtually, but we've spent years perfecting the multi-day learning session that happens every April. We'll miss the lunches, VIP reception, and in-person networking -- but we're excited to offer the myriad of benefits that come along with hosting a virtual event.

What do great organizations look like today? Do they have the best strategy? Are they the most efficient? Whilst both of these factors are essential, strategy (what we do) has become almost irrelevant and operational excellence (how we do things) is not easy to achieve.