As you prepare your organization’s at least partial return to the office, I urge you to take the time to reflect on what you’ve learned about the work. Treat the four months since the Covid-19 pandemic sent millions of workers in various occupations to shelter and work at home as an experiment. The slice of the workforce that was able to move their work to home—estimated to be somewhat more than a third of all workers—includes the group known as knowledge workers.
As we reflect on the COVID-19 pandemic, we start to wonder how certain countries and regions are able to manage the pandemic better than others. By better, I mean fewer cases and containing the spread within their countries for a sustained period. Through science, we now know that effective containment of COVID-19 relies on preventive measures of wearing facemasks, washing hands, adherence to strict social distancing, monitoring daily health and avoiding public gathering to contain the spread.